Customer Service Jobs in Princeton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 104 Jobs

Customer Service Representative- Highland Park

  • Levittown, PA (16 miles from Princeton, NJ)
  • 2 hours ago
  • Levittown, PA (16 miles from Princeton, NJ)
  • 2 hours ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Pharmacy Customer Service Associate

  • Hillsborough, NJ (8 miles from Princeton, NJ)
  • 13 hours ago
  • Hillsborough, NJ (8 miles from Princeton, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Job

  • Fairless Hills, PA (16 miles from Princeton, NJ)
  • 16 hours ago
  • Fairless Hills, PA (16 miles from Princeton, NJ)
  • 16 hours ago

Apply Now Why You'll Love This Job Join our team at FYZICAL Fairless Hills! Are you a compassionate and organized individual with a passion for helping others? We're seeking a dedicated Client...

Customer Service Associate Trainee Part Time

  • Ewing, NJ (10 miles from Princeton, NJ)
  • 1 day ago
  • Ewing, NJ (10 miles from Princeton, NJ)
  • 1 day ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Ewing Store - Ewing, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage None...

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (16 miles from Princeton, NJ)
  • 1 day ago
  • Fairless Hills, PA (16 miles from Princeton, NJ)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Raritan, NJ (13 miles from Princeton, NJ)
  • 1 day ago
  • Raritan, NJ (13 miles from Princeton, NJ)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Care Representative $17 hourly

  • Langhorne, PA (18 miles from Princeton, NJ)
  • 1 day ago
  • Langhorne, PA (18 miles from Princeton, NJ)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative - Utility

  • Dayton, NJ (8 miles from Princeton, NJ)
  • 1 day ago
  • Dayton, NJ (8 miles from Princeton, NJ)
  • 1 day ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution....

Customer Service Associate

  • Old Bridge, NJ (17 miles from Princeton, NJ)
  • 2 days ago
  • Old Bridge, NJ (17 miles from Princeton, NJ)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Bernardsville, NJ (24 miles from Princeton, NJ)
  • 2 days ago
  • Bernardsville, NJ (24 miles from Princeton, NJ)
  • 2 days ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with DLBHICKS LLCWe...

Remote Work

Customer Service Representative

  • Woodbridge, NJ (22 miles from Princeton, NJ)
  • 2 days ago
  • Woodbridge, NJ (22 miles from Princeton, NJ)
  • 2 days ago

We have an exciting full-time, in-person opportunity in Elizabeth, NJ for a Customer Service Representative to join a growing and supportive team!...

Bilingual Customer Service Representative

  • Cranbury, NJ (7 miles from Princeton, NJ)
  • 2 days ago
  • Cranbury, NJ (7 miles from Princeton, NJ)
  • 2 days ago

We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Trenton, NJ (11 miles from Princeton, NJ)
  • 2 days ago
  • Trenton, NJ (11 miles from Princeton, NJ)
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ (15 miles from Princeton, NJ)
  • 2 days ago
  • Bridgewater, NJ (15 miles from Princeton, NJ)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Pennington, NJ (7 miles from Princeton, NJ)
  • 2 days ago
  • Pennington, NJ (7 miles from Princeton, NJ)
  • 2 days ago

**Job ID:** 1614526BR **Title:** Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 25 ROUTE 31 S,STE T,PENNINGTON...

Demographic Data for Princeton, NJ

Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.

Local
National
55,890
2,587
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Princeton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Princeton, NJ offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Princeton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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