Customer Service Jobs in Plainfield, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- New York, NY (24 miles from Plainfield, NJ)
- 9 days ago
- New York, NY (24 miles from Plainfield, NJ)
- 9 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
- New York, NY (24 miles from Plainfield, NJ)
- 16 days ago
- New York, NY (24 miles from Plainfield, NJ)
- 16 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative
- Princeton, NJ (20 miles from Plainfield, NJ)
- moments ago
- Princeton, NJ (20 miles from Plainfield, NJ)
- moments ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Experience Associate, Kings Plaza - Full Time
- Brooklyn, NY (23 miles from Plainfield, NJ)
- moments ago
- Brooklyn, NY (23 miles from Plainfield, NJ)
- moments ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Support Associate - NY
- New York City, NY (23 miles from Plainfield, NJ)
- 1 hour ago
- New York City, NY (23 miles from Plainfield, NJ)
- 1 hour ago
prospective and existing customers to get in touch with You'll know the product better than anybody and serve as the voice of the customer Collaborate with other teams to ensure these requests are routed...
Customer Service Representative - Garden State Plaza
- Short Hills, NJ (9 miles from Plainfield, NJ)
- 1 hour ago
- Short Hills, NJ (9 miles from Plainfield, NJ)
- 1 hour ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Associate FT/PT
- New York, NY (24 miles from Plainfield, NJ)
- 6 hours ago
- New York, NY (24 miles from Plainfield, NJ)
- 6 hours ago
Full time and part time Customer Service positions available at busy market. Candidate will demonstrate professional attitude and excellent customer service skills....
Customer Service Associate - Temporary
- Colonia, NJ (6 miles from Plainfield, NJ)
- 12 hours ago
- Colonia, NJ (6 miles from Plainfield, NJ)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brooklyn, NY (23 miles from Plainfield, NJ)
- 12 hours ago
- Brooklyn, NY (23 miles from Plainfield, NJ)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- New York, NY (24 miles from Plainfield, NJ)
- 15 hours ago
- New York, NY (24 miles from Plainfield, NJ)
- 15 hours ago
Our client, a leading healthcare organization, is seeking Bilingual Customer Service Representatives to join their team....
Customer Service Representative
- New York, NY (24 miles from Plainfield, NJ)
- 15 hours ago
- New York, NY (24 miles from Plainfield, NJ)
- 15 hours ago
Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....
Sales & Customer Service Associate
- Morris Plains, NJ (15 miles from Plainfield, NJ)
- 15 hours ago
- Morris Plains, NJ (15 miles from Plainfield, NJ)
- 15 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- New York, NY (24 miles from Plainfield, NJ)
- 1 day ago
- New York, NY (24 miles from Plainfield, NJ)
- 1 day ago
Position Overview: As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding...
Customer Service Representative, F&B
- Hasbrouck Heights, NJ (24 miles from Plainfield, NJ)
- 1 day ago
- Hasbrouck Heights, NJ (24 miles from Plainfield, NJ)
- 1 day ago
This role performs the daily Customer Service activities and process flow check-ins from order to payment to ensure order fulfillment....
Customer Service Representative $17 hourly
- Jersey City, NJ (19 miles from Plainfield, NJ)
- 1 day ago
- Jersey City, NJ (19 miles from Plainfield, NJ)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Plainfield, NJ
Moving to Plainfield, NJ? Find some basic demographic data about Plainfield, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Plainfield, NJ
Highest Education Level
Customer Services in Plainfield, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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