Customer Service Jobs in Phillipsburg, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Washington, NJ (7 miles from Phillipsburg, NJ)
- 2 hours ago
- Washington, NJ (7 miles from Phillipsburg, NJ)
- 2 hours ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Pharmacy Customer Service Associate
- Clinton, NJ (11 miles from Phillipsburg, NJ)
- 10 hours ago
- Clinton, NJ (11 miles from Phillipsburg, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Emmaus, PA (22 miles from Phillipsburg, NJ)
- 12 hours ago
- Emmaus, PA (22 miles from Phillipsburg, NJ)
- 12 hours ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 14 hours ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 14 hours ago
Familiarity with customer service ticketing systems like Zendesk or similar tools....
- Bethlehem, PA (13 miles from Phillipsburg, NJ)
- 23 hours ago
- Bethlehem, PA (13 miles from Phillipsburg, NJ)
- 23 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Representative (Sr Loan Consultant)
- Stroudsburg, PA (20 miles from Phillipsburg, NJ)
- 4 days ago
- Stroudsburg, PA (20 miles from Phillipsburg, NJ)
- 4 days ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative
- Washington, NJ (7 miles from Phillipsburg, NJ)
- 5 days ago
- Washington, NJ (7 miles from Phillipsburg, NJ)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - New Opening!
- Quakertown, PA (18 miles from Phillipsburg, NJ)
- 5 days ago
- Quakertown, PA (18 miles from Phillipsburg, NJ)
- 5 days ago
In this role you will: provide exceptional customer service via phone and email assist the team by processing incoming orders manage order fulfillment including processing and printing webstore retail...
Customer Service Representative
- Quakertown, PA (18 miles from Phillipsburg, NJ)
- 6 days ago
- Quakertown, PA (18 miles from Phillipsburg, NJ)
- 6 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Customer Service Representative - Bilingual
- Limeport, PA (20 miles from Phillipsburg, NJ)
- 7 days ago
- Limeport, PA (20 miles from Phillipsburg, NJ)
- 7 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative (Sr Loan Consultant)
- Stroudsburg, PA (20 miles from Phillipsburg, NJ)
- 7 days ago
- Stroudsburg, PA (20 miles from Phillipsburg, NJ)
- 7 days ago
Ensure a high quality of customer service. All other duties as assigned....
Park Avenue Securities Customer Service Associate - Bethlehem, PA
- Bethlehem, PA (14 miles from Phillipsburg, NJ)
- 7 days ago
- Bethlehem, PA (14 miles from Phillipsburg, NJ)
- 7 days ago
Join Park Avenue Securities as a Customer Service Associate! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team....
- Stroudsburg, PA (20 miles from Phillipsburg, NJ)
- 7 days ago
- Stroudsburg, PA (20 miles from Phillipsburg, NJ)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 8 days ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 8 days ago
service to members....
Customer Service Representative
- Sellersville, PA (24 miles from Phillipsburg, NJ)
- 8 days ago
- Sellersville, PA (24 miles from Phillipsburg, NJ)
- 8 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Phillipsburg, NJ
Moving to Phillipsburg, NJ? Find some basic demographic data about Phillipsburg, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Phillipsburg, NJ
Highest Education Level
Customer Services in Phillipsburg, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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