Customer Service Jobs in Perth Amboy, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 186 Jobs

Customer Service Representative

  • New York, NY (21 miles from Perth Amboy, NJ)
  • 14 days ago
  • New York, NY (21 miles from Perth Amboy, NJ)
  • 14 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Sales Account Manager

  • New York, NY (21 miles from Perth Amboy, NJ)
  • 21 days ago
  • New York, NY (21 miles from Perth Amboy, NJ)
  • 21 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Associate

  • Springfield, NJ (12 miles from Perth Amboy, NJ)
  • 30+ days ago
  • Springfield, NJ (12 miles from Perth Amboy, NJ)
  • 30+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Commercial Lines Customer Service Representative

  • Jersey City, NJ (17 miles from Perth Amboy, NJ)
  • 2 hours ago
  • Jersey City, NJ (17 miles from Perth Amboy, NJ)
  • 2 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Newark, NJ (15 miles from Perth Amboy, NJ)
  • 2 hours ago
  • Newark, NJ (15 miles from Perth Amboy, NJ)
  • 2 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Woodbridge, NJ (2 miles from Perth Amboy, NJ)
  • 2 hours ago
  • Woodbridge, NJ (2 miles from Perth Amboy, NJ)
  • 2 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Customer Service Representative

  • New York, NY (21 miles from Perth Amboy, NJ)
  • 2 hours ago
  • New York, NY (21 miles from Perth Amboy, NJ)
  • 2 hours ago

Overview MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children,...

Customer Service Representative/Administrative Assistant

  • Staten Island, NY (11 miles from Perth Amboy, NJ)
  • 2 hours ago
  • Staten Island, NY (11 miles from Perth Amboy, NJ)
  • 2 hours ago

Busy office in Staten Island looking for a polite, pleasant, and reliable customer service representative/administrative assistant to join our team....

Customer Service Agent, Logistics

  • Carteret, NJ (4 miles from Perth Amboy, NJ)
  • 2 hours ago
  • Carteret, NJ (4 miles from Perth Amboy, NJ)
  • 2 hours ago

Certification or training in customer service or related areas....

Customer Service Representative

  • Parsippany, NJ (23 miles from Perth Amboy, NJ)
  • 6 hours ago
  • Parsippany, NJ (23 miles from Perth Amboy, NJ)
  • 6 hours ago

Collaborate with cross-functional teams including Logistics, Supply Chain, EHS, Marketing, and Sales, to ensure seamless order fulfillment and customer satisfaction....

Customer Service Representative - Woodstock Farms - Hybrid

  • Edison, NJ (6 miles from Perth Amboy, NJ)
  • 7 hours ago
  • Edison, NJ (6 miles from Perth Amboy, NJ)
  • 7 hours ago

Job Overview: Provides support to customers and the sales team by performing the following duties. What does it mean to be part of our Brands+ Team? UNFI Brands+ is one of the most comprehensive...

Retail Customer Service Associate II

  • New York, NY (21 miles from Perth Amboy, NJ)
  • 7 hours ago
  • New York, NY (21 miles from Perth Amboy, NJ)
  • 7 hours ago

Retail Customer Service Associate II 3.7 3.7 out of 5 stars 1 Beard St, Brooklyn, NY 11231 Why we will love you You have a passion for delighting customers....

Customer Service Representative Remote in New York

  • New York, NY (21 miles from Perth Amboy, NJ)
  • 8 hours ago
  • New York, NY (21 miles from Perth Amboy, NJ)
  • 8 hours ago

25mbps). What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious...

Remote Work

Customer Service Representative (Bilingual Spanish)

  • Linden, NJ (7 miles from Perth Amboy, NJ)
  • 9 hours ago
  • Linden, NJ (7 miles from Perth Amboy, NJ)
  • 9 hours ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL SPANISH) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary: The Bilingual...

Customer Service Associate

  • New Brunswick, NJ (8 miles from Perth Amboy, NJ)
  • 10 hours ago
  • New Brunswick, NJ (8 miles from Perth Amboy, NJ)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Perth Amboy, NJ

Moving to Perth Amboy, NJ? Find some basic demographic data about Perth Amboy, NJ below.


Local
National
58,039
1,019
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Perth Amboy, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Perth Amboy, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Perth Amboy, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »