Customer Service Jobs in Penns Grove, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Malvern, PA (23 miles from Penns Grove, NJ)
- moments ago
- Malvern, PA (23 miles from Penns Grove, NJ)
- moments ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
Customer Service Representative
- Swedesboro, NJ (6 miles from Penns Grove, NJ)
- moments ago
- Swedesboro, NJ (6 miles from Penns Grove, NJ)
- moments ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Retail Customer Service Supervisor
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 11 hours ago
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 11 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Paoli, PA (23 miles from Penns Grove, NJ)
- 11 hours ago
- Paoli, PA (23 miles from Penns Grove, NJ)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodbury, NJ (18 miles from Penns Grove, NJ)
- 12 hours ago
- Woodbury, NJ (18 miles from Penns Grove, NJ)
- 12 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Veterinary Client Service Representative
- Turnersville, NJ (21 miles from Penns Grove, NJ)
- 1 day ago
- Turnersville, NJ (21 miles from Penns Grove, NJ)
- 1 day ago
Experience and Skill Requirements 1-2 years client service experience (veterinary customer service preferred) Enjoys creating an exceptional client experience from the first phone call Excellent customer...
Customer Service Representative $17 hourly
- Newark, DE (15 miles from Penns Grove, NJ)
- 1 day ago
- Newark, DE (15 miles from Penns Grove, NJ)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Service Representative/Cashier
- St Davids, PA (24 miles from Penns Grove, NJ)
- 1 day ago
- St Davids, PA (24 miles from Penns Grove, NJ)
- 1 day ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Runnemede, NJ (22 miles from Penns Grove, NJ)
- 2 days ago
- Runnemede, NJ (22 miles from Penns Grove, NJ)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Wilmington, DE (3 miles from Penns Grove, NJ)
- 2 days ago
- Wilmington, DE (3 miles from Penns Grove, NJ)
- 2 days ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Pharmacy Customer Service Associate
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 2 days ago
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Greenville, DE (10 miles from Penns Grove, NJ)
- 2 days ago
- Greenville, DE (10 miles from Penns Grove, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 4 days ago
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 4 days ago
Pennsylvania Lumbermens Mutual Insurance Company Position: Customer Service Representative Department: Service Center Reports To : Customer Service Manager Position Summary: The purpose of this position...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (8 miles from Penns Grove, NJ)
- 4 days ago
- Talleyville, DE (8 miles from Penns Grove, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Associate Customer Service Representative
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 5 days ago
- Philadelphia, PA (22 miles from Penns Grove, NJ)
- 5 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Demographic Data for Penns Grove, NJ
Moving to Penns Grove, NJ? Find some basic demographic data about Penns Grove, NJ below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Penns Grove, NJ
Highest Education Level
Customer Services in Penns Grove, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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