Customer Service Jobs in Paterson, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (12 miles from Paterson, NJ)
- 20 days ago
- Newark, NJ (12 miles from Paterson, NJ)
- 20 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Bakery Assistant/Customer Service associate
- Berkeley Heights, NJ (20 miles from Paterson, NJ)
- moments ago
- Berkeley Heights, NJ (20 miles from Paterson, NJ)
- moments ago
The ideal candidate will have a passion for baking and customer service skills and a desire to grow within our bakery. SUNDAYS/MONDAYS OFF!! Job Qualifications: Minimal or no experience required....
- Wyckoff, NJ (6 miles from Paterson, NJ)
- 7 hours ago
- Wyckoff, NJ (6 miles from Paterson, NJ)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New York, NY (14 miles from Paterson, NJ)
- 9 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 9 hours ago
Prepare materials for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data...
Customer Care Representative I
- New York, NY (14 miles from Paterson, NJ)
- 10 hours ago
- New York, NY (14 miles from Paterson, NJ)
- 10 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative - Campus Store (Penticton - On-Call)
- New York City, NY (16 miles from Paterson, NJ)
- 10 hours ago
- New York City, NY (16 miles from Paterson, NJ)
- 10 hours ago
Two+ years recent customer service, retail and/or cashier experience required. Skills and Abilities Demonstrates commitment to retail customer service excellence....
Customer Service Representative - Campus Store (Salmon Arm - On-Call)
- New York City, NY (16 miles from Paterson, NJ)
- 10 hours ago
- New York City, NY (16 miles from Paterson, NJ)
- 10 hours ago
Two+ years recent customer service, retail and/or cashier experience required. Skills and Abilities Demonstrates commitment to retail customer service excellence....
Loss Prevention Customer Service Associate II
- Yonkers, NY (15 miles from Paterson, NJ)
- 21 hours ago
- Yonkers, NY (15 miles from Paterson, NJ)
- 21 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- New Rochelle, NY (20 miles from Paterson, NJ)
- 21 hours ago
- New Rochelle, NY (20 miles from Paterson, NJ)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Wyckoff, NJ (6 miles from Paterson, NJ)
- 22 hours ago
- Wyckoff, NJ (6 miles from Paterson, NJ)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Passaic, NJ (4 miles from Paterson, NJ)
- 22 hours ago
- Passaic, NJ (4 miles from Paterson, NJ)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Astoria, NY (16 miles from Paterson, NJ)
- 1 day ago
- Astoria, NY (16 miles from Paterson, NJ)
- 1 day ago
At least 6 months of customer service experience is preferred. Veterinary hospital experience is preferred, however not required....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- New York, NY (14 miles from Paterson, NJ)
- 1 day ago
- New York, NY (14 miles from Paterson, NJ)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Elizabeth, NJ (16 miles from Paterson, NJ)
- 1 day ago
- Elizabeth, NJ (16 miles from Paterson, NJ)
- 1 day ago
Deliver exceptional customer service by efficiently processing orders, monitoring product availability, and resolving customer inquiries and issues with accuracy and promptness....
Retail Customer Service Associate Part Time
- Brooklyn, NY (17 miles from Paterson, NJ)
- 1 day ago
- Brooklyn, NY (17 miles from Paterson, NJ)
- 1 day ago
service to members....
Demographic Data for Paterson, NJ
Moving to Paterson, NJ? Find some basic demographic data about Paterson, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Paterson, NJ
Highest Education Level
Customer Services in Paterson, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »