Customer Service Jobs in Passaic, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 187 Jobs

Customer Service Representative

  • Newark, NJ (8 miles from Passaic, NJ)
  • 18 days ago
  • Newark, NJ (8 miles from Passaic, NJ)
  • 18 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative - FT

  • Newark, NJ (8 miles from Passaic, NJ)
  • 12 hours ago
  • Newark, NJ (8 miles from Passaic, NJ)
  • 12 hours ago

service....

Customer Service Associate - Temporary

  • Dover, NJ (22 miles from Passaic, NJ)
  • 12 hours ago
  • Dover, NJ (22 miles from Passaic, NJ)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (10 miles from Passaic, NJ)
  • 14 hours ago
  • New York, NY (10 miles from Passaic, NJ)
  • 14 hours ago

service or retail experience preferred, but not required...

Customer Service Representative - Join Fast

  • Congers, NY (23 miles from Passaic, NJ)
  • 20 hours ago
  • Congers, NY (23 miles from Passaic, NJ)
  • 20 hours ago

un Customer Service Representative - Join Fast compensation: Earn between $580 and $1,718 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...

Customer Service Representative - The Mall at Short Hills

  • Short Hills, NJ (13 miles from Passaic, NJ)
  • 23 hours ago
  • Short Hills, NJ (13 miles from Passaic, NJ)
  • 23 hours ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Part-Time Customer Service Representative - Chelsea

  • New York, NY (10 miles from Passaic, NJ)
  • 23 hours ago
  • New York, NY (10 miles from Passaic, NJ)
  • 23 hours ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (9 miles from Passaic, NJ)
  • 23 hours ago
  • Jersey City, NJ (9 miles from Passaic, NJ)
  • 23 hours ago

Who You Are: 2 years of customer service experience, preferably within a call center environment. Fluent in English....

Dispensary Associate-PT (Wharton)

  • Wharton, NJ (24 miles from Passaic, NJ)
  • 1 day ago
  • Wharton, NJ (24 miles from Passaic, NJ)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Pharmacy Customer Service Associate

  • Elizabeth, NJ (12 miles from Passaic, NJ)
  • 1 day ago
  • Elizabeth, NJ (12 miles from Passaic, NJ)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative (Bilingual Spanish)

  • Linden, NJ (17 miles from Passaic, NJ)
  • 2 days ago
  • Linden, NJ (17 miles from Passaic, NJ)
  • 2 days ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL SPANISH) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary: The Bilingual...

Customer Service Representative (Bilingual Turkish)

  • Linden, NJ (17 miles from Passaic, NJ)
  • 2 days ago
  • Linden, NJ (17 miles from Passaic, NJ)
  • 2 days ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE ( BILINGUAL IN TURKISH ) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary:...

Customer Service Associate

  • Sunnyside, NY (13 miles from Passaic, NJ)
  • 2 days ago
  • Sunnyside, NY (13 miles from Passaic, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (19 miles from Passaic, NJ)
  • 2 days ago
  • Morristown, NJ (19 miles from Passaic, NJ)
  • 2 days ago

C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....

Remote Work

Customer Care Representative

  • Woodbridge, NJ (22 miles from Passaic, NJ)
  • 2 days ago
  • Woodbridge, NJ (22 miles from Passaic, NJ)
  • 2 days ago

Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....

Demographic Data for Passaic, NJ

Moving to Passaic, NJ? Find some basic demographic data about Passaic, NJ below.


Local
National
70,518
1,297
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Passaic, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Passaic, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Passaic, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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