Customer Service Jobs in Parsippany, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 189 Jobs

Customer Service Associate

  • East Orange, NJ (11 miles from Parsippany, NJ)
  • 5 hours ago
  • East Orange, NJ (11 miles from Parsippany, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lodi, NJ (16 miles from Parsippany, NJ)
  • 7 hours ago
  • Lodi, NJ (16 miles from Parsippany, NJ)
  • 7 hours ago

*Resume Required* Must have experience working in customer service!! INTERVIEWS WILL BE TAKEN IN OFFICE. Make sure to leave your email and number to be able to communicate! Thank you!...

Customer Service Representative

  • New York, NY (22 miles from Parsippany, NJ)
  • 12 hours ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 12 hours ago

Job Responsibilities: Serve as the first point of contact for customers via phone and email Route inquiries appropriately and ensure prompt responses Follow ISO9001 Customer Service Procedures and Work...

Customer Service Associate - Temporary

  • Oakland, NJ (14 miles from Parsippany, NJ)
  • 14 hours ago
  • Oakland, NJ (14 miles from Parsippany, NJ)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Shareholder Meeting Services Client Service Representative

  • New York, NY (22 miles from Parsippany, NJ)
  • 16 hours ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 16 hours ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...

Customer Service Representative Moving Experience Required

  • Clifton, NJ (13 miles from Parsippany, NJ)
  • 21 hours ago
  • Clifton, NJ (13 miles from Parsippany, NJ)
  • 21 hours ago

As our company continues to grow, we are looking for a dedicated and experienced Customer Service Representative to join our team....

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

  • Paramus, NJ (18 miles from Parsippany, NJ)
  • 1 day ago
  • Paramus, NJ (18 miles from Parsippany, NJ)
  • 1 day ago

We are seeking an enthusiastic Customer Service Representative (CSR) - Key Holder to sell iFLY’s unique indoor skydiving experience!...

Front Desk / Customer Service Representative

  • Edison, NJ (23 miles from Parsippany, NJ)
  • 1 day ago
  • Edison, NJ (23 miles from Parsippany, NJ)
  • 1 day ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative-CA534906

  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago

Highly organized and detail-oriented Excellent written and verbal communication skills Excellent customer service skills Knowledge and applied understanding of confidentiality....

Bilingual Customer Service Representative $18 hourly

  • Elizabeth, NJ (17 miles from Parsippany, NJ)
  • 1 day ago
  • Elizabeth, NJ (17 miles from Parsippany, NJ)
  • 1 day ago

Bilingual Customer Service Representative Hourly pay rate: $18.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Ramp Agent (Customer Service Agent) - LGA

  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago

. + Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Scheduling is based on operational needs....

Ticket/Gate Agent (Customer Service Agent) - LGA

  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago

You can prepare for the PAT by watching this video. ( + Pass a Customer Service Assessment. + Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal....

Customer Service Representative Remote

  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago

Customer Service Representative Financial Printing/Typesetting Department Location: Remote 2nd Shift Position Summary We are seeking a detail-oriented and client-focused Customer Service Representative...

Remote Work

Customer Service Representative

  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago

Customer Service Representative New York, New York NEW Call Center/Customer Service Bergdorf Goodman 11 hours ago A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style...

Customer Service Associate - Weekend Availability

  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago
  • New York, NY (22 miles from Parsippany, NJ)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Parsippany, NJ

Moving to Parsippany, NJ? Find some basic demographic data about Parsippany, NJ below.

Local
National
30,228
1,676
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Parsippany, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Parsippany, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Parsippany, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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