Customer Service Jobs in Orange, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- New York, NY (12 miles from Orange, NJ)
- 14 days ago
- New York, NY (12 miles from Orange, NJ)
- 14 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
- New York, NY (12 miles from Orange, NJ)
- 21 days ago
- New York, NY (12 miles from Orange, NJ)
- 21 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
- Springfield, NJ (6 miles from Orange, NJ)
- 30+ days ago
- Springfield, NJ (6 miles from Orange, NJ)
- 30+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Commercial Lines Customer Service Representative
- Jersey City, NJ (8 miles from Orange, NJ)
- 2 hours ago
- Jersey City, NJ (8 miles from Orange, NJ)
- 2 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Paterson, NJ (10 miles from Orange, NJ)
- 2 hours ago
- Paterson, NJ (10 miles from Orange, NJ)
- 2 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ (16 miles from Orange, NJ)
- 2 hours ago
- Franklin Lakes, NJ (16 miles from Orange, NJ)
- 2 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Clifton, NJ (8 miles from Orange, NJ)
- 2 hours ago
- Clifton, NJ (8 miles from Orange, NJ)
- 2 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Newark, NJ (4 miles from Orange, NJ)
- 2 hours ago
- Newark, NJ (4 miles from Orange, NJ)
- 2 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (15 miles from Orange, NJ)
- 2 hours ago
- Woodbridge, NJ (15 miles from Orange, NJ)
- 2 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative
- New York, NY (12 miles from Orange, NJ)
- 2 hours ago
- New York, NY (12 miles from Orange, NJ)
- 2 hours ago
Overview MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children,...
Customer Service Representative/Administrative Assistant
- Staten Island, NY (12 miles from Orange, NJ)
- 2 hours ago
- Staten Island, NY (12 miles from Orange, NJ)
- 2 hours ago
Busy office in Staten Island looking for a polite, pleasant, and reliable customer service representative/administrative assistant to join our team....
Customer Service Representative- Floral Company
- Englewood, NJ (16 miles from Orange, NJ)
- 2 hours ago
- Englewood, NJ (16 miles from Orange, NJ)
- 2 hours ago
Location: Englewood, NJ Job Type: Full-Time Compensation: $42-52k per year (depending on Experience) Were looking for a dedicated, full-time Customer Service Representative to join our busy floral department...
Customer Service Agent, Logistics
- Carteret, NJ (13 miles from Orange, NJ)
- 2 hours ago
- Carteret, NJ (13 miles from Orange, NJ)
- 2 hours ago
Certification or training in customer service or related areas....
Sales & Customer Service Associate
- Clifton, NJ (8 miles from Orange, NJ)
- 3 hours ago
- Clifton, NJ (8 miles from Orange, NJ)
- 3 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Parsippany, NJ (10 miles from Orange, NJ)
- 6 hours ago
- Parsippany, NJ (10 miles from Orange, NJ)
- 6 hours ago
Collaborate with cross-functional teams including Logistics, Supply Chain, EHS, Marketing, and Sales, to ensure seamless order fulfillment and customer satisfaction....
Demographic Data for Orange, NJ
Moving to Orange, NJ? Find some basic demographic data about Orange, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orange, NJ
Highest Education Level
Customer Services in Orange, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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