Customer Service Jobs in Ocean, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Jackson, NJ (18 miles from Ocean, NJ)
- 7 hours ago
- Jackson, NJ (18 miles from Ocean, NJ)
- 7 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
(NJNG Union) LTT Customer Service Representative
- Belmar, NJ (4 miles from Ocean, NJ)
- 1 day ago
- Belmar, NJ (4 miles from Ocean, NJ)
- 1 day ago
Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...
- Belmar, NJ (4 miles from Ocean, NJ)
- 1 day ago
- Belmar, NJ (4 miles from Ocean, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Red Bank, NJ (7 miles from Ocean, NJ)
- 1 day ago
- Red Bank, NJ (7 miles from Ocean, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Oakhurst, NJ (1 mile from Ocean, NJ)
- 1 day ago
- Oakhurst, NJ (1 mile from Ocean, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lakewood, NJ (14 miles from Ocean, NJ)
- 2 days ago
- Lakewood, NJ (14 miles from Ocean, NJ)
- 2 days ago
As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....
Commercial Lines Customer Service Representative
- Lakewood, NJ (14 miles from Ocean, NJ)
- 3 days ago
- Lakewood, NJ (14 miles from Ocean, NJ)
- 3 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Toms River, NJ (18 miles from Ocean, NJ)
- 3 days ago
- Toms River, NJ (18 miles from Ocean, NJ)
- 3 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (24 miles from Ocean, NJ)
- 3 days ago
- Woodbridge, NJ (24 miles from Ocean, NJ)
- 3 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Brick, NJ (14 miles from Ocean, NJ)
- 3 days ago
- Brick, NJ (14 miles from Ocean, NJ)
- 3 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative
- Woodbridge, NJ (24 miles from Ocean, NJ)
- 6 days ago
- Woodbridge, NJ (24 miles from Ocean, NJ)
- 6 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Retail Customer Service Associate
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 6 days ago
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Warehouse Customer Service Representative
- Keasbey, NJ (22 miles from Ocean, NJ)
- 6 days ago
- Keasbey, NJ (22 miles from Ocean, NJ)
- 6 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Care Representative - Bilingual Spanish Required
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 7 days ago
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 7 days ago
Responsibilities Overview: Under the direction of the Customer Service Manager the Customer Service Representative maintains a good working relationship with all patients, clients, and peers alike....
Remote Work- Freehold, NJ (13 miles from Ocean, NJ)
- 7 days ago
- Freehold, NJ (13 miles from Ocean, NJ)
- 7 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Ocean, NJ
Moving to Ocean, NJ? Find some basic demographic data about Ocean, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocean, NJ
Highest Education Level
Customer Services in Ocean, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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