Customer Service Jobs in Ocean, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Spotswood, NJ (20 miles from Ocean, NJ)
- 8 hours ago
- Spotswood, NJ (20 miles from Ocean, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sayreville, NJ (22 miles from Ocean, NJ)
- 8 hours ago
- Sayreville, NJ (22 miles from Ocean, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative - Bilingual Spanish Preferred
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 1 day ago
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 1 day ago
The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....
Remote WorkCustomer Service Representative II
- Berkeley, NJ (22 miles from Ocean, NJ)
- 1 day ago
- Berkeley, NJ (22 miles from Ocean, NJ)
- 1 day ago
Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...
Customer Service Representative
- Toms River, NJ (18 miles from Ocean, NJ)
- 1 day ago
- Toms River, NJ (18 miles from Ocean, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative, Commercial Insurance
- Holmdel, NJ (11 miles from Ocean, NJ)
- 2 days ago
- Holmdel, NJ (11 miles from Ocean, NJ)
- 2 days ago
Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....
Customer Service Representative
- Freehold, NJ (13 miles from Ocean, NJ)
- 2 days ago
- Freehold, NJ (13 miles from Ocean, NJ)
- 2 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
- Toms River, NJ (18 miles from Ocean, NJ)
- 4 days ago
- Toms River, NJ (18 miles from Ocean, NJ)
- 4 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Freehold, NJ (13 miles from Ocean, NJ)
- 5 days ago
- Freehold, NJ (13 miles from Ocean, NJ)
- 5 days ago
Customer Service Representative Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...
Customer Service Representative
- Wall Township, NJ (5 miles from Ocean, NJ)
- 7 days ago
- Wall Township, NJ (5 miles from Ocean, NJ)
- 7 days ago
Customer Service Representative Call Center & Customer Service $ 24.04 / Hour location_on Wall Township, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Associate - Temporary
- South River, NJ (22 miles from Ocean, NJ)
- 7 days ago
- South River, NJ (22 miles from Ocean, NJ)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Jamesburg, NJ (20 miles from Ocean, NJ)
- 10 days ago
- Jamesburg, NJ (20 miles from Ocean, NJ)
- 10 days ago
Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer....
Retail Customer Service Supervisor
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 11 days ago
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Temporary Dispensary Associate
- Monroe Township, NJ (20 miles from Ocean, NJ)
- 13 days ago
- Monroe Township, NJ (20 miles from Ocean, NJ)
- 13 days ago
The Dispensary Associate will be cross-trained in all order fulfillment activities which include preparing orders, entering product information, calling customers with product requests, checking ID's...
Retail Customer Experience Associate, Freehold Raceway - Full Time
- Freehold, NJ (13 miles from Ocean, NJ)
- 13 days ago
- Freehold, NJ (13 miles from Ocean, NJ)
- 13 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Ocean, NJ
Moving to Ocean, NJ? Find some basic demographic data about Ocean, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocean, NJ
Highest Education Level
Customer Services in Ocean, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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