Customer Service Jobs in Oakland, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 166 Jobs

Customer Service Representative

  • Newark, NJ (20 miles from Oakland, NJ)
  • 27 days ago
  • Newark, NJ (20 miles from Oakland, NJ)
  • 27 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Associate - Temporary

  • Orange, NJ (17 miles from Oakland, NJ)
  • 6 hours ago
  • Orange, NJ (17 miles from Oakland, NJ)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (22 miles from Oakland, NJ)
  • 7 hours ago
  • New York, NY (22 miles from Oakland, NJ)
  • 7 hours ago

As the name suggests, your main priority is to provide great customer service....

Airport Customer Service Agent - HPN

  • White Plains, NY (24 miles from Oakland, NJ)
  • 8 hours ago
  • White Plains, NY (24 miles from Oakland, NJ)
  • 8 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Experience Associate FT

  • New York, NY (22 miles from Oakland, NJ)
  • 9 hours ago
  • New York, NY (22 miles from Oakland, NJ)
  • 9 hours ago

This is a great opportunity to further develop your customer service and administrative skills while gaining experience in Salesforce, a leading CRM platform....

Customer Service Representative II

  • New York, NY (23 miles from Oakland, NJ)
  • 10 hours ago
  • New York, NY (23 miles from Oakland, NJ)
  • 10 hours ago

Education High School Diploma Experience Approximately 2 years of experience in a customer service role Knowledge, Skills and Abilities Must possess outstanding customer service skills....

Customer Service Representative - Garden State Plaza

  • Paramus, NJ (10 miles from Oakland, NJ)
  • 15 hours ago
  • Paramus, NJ (10 miles from Oakland, NJ)
  • 15 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Associate

  • Hasbrouck Heights, NJ (14 miles from Oakland, NJ)
  • 17 hours ago
  • Hasbrouck Heights, NJ (14 miles from Oakland, NJ)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Temporary Customer Service Representative

  • Secaucus, NJ (19 miles from Oakland, NJ)
  • 18 hours ago
  • Secaucus, NJ (19 miles from Oakland, NJ)
  • 18 hours ago

Preferred Experience/Skills for the Temporary Customer Service Representative: Flexibility and a team-oriented attitude. 2+ years of experience in a high-volume customer service setting, responsible...

Customer Service Associate

  • Ramsey, NJ (5 miles from Oakland, NJ)
  • 18 hours ago
  • Ramsey, NJ (5 miles from Oakland, NJ)
  • 18 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Client Service Representative Development Program - January 2026

  • Weehawken, NJ (21 miles from Oakland, NJ)
  • 1 day ago
  • Weehawken, NJ (21 miles from Oakland, NJ)
  • 1 day ago

Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions for our...

Amazon Locker+ Customer Service Associate

  • Ridgewood, NJ (7 miles from Oakland, NJ)
  • 1 day ago
  • Ridgewood, NJ (7 miles from Oakland, NJ)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Ledgewood, NJ (24 miles from Oakland, NJ)
  • 1 day ago
  • Ledgewood, NJ (24 miles from Oakland, NJ)
  • 1 day ago

Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Remote --- Customer Service Representative

  • Elizabeth, NJ (24 miles from Oakland, NJ)
  • 1 day ago
  • Elizabeth, NJ (24 miles from Oakland, NJ)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Bilingual Customer Service Representative

  • Newark, NJ (20 miles from Oakland, NJ)
  • 1 day ago
  • Newark, NJ (20 miles from Oakland, NJ)
  • 1 day ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Demographic Data for Oakland, NJ

Moving to Oakland, NJ? Find some basic demographic data about Oakland, NJ below.

Local
National
12,750
418
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Oakland, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oakland, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oakland, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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