Customer Service Jobs in Oak Ridge, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 57 Jobs

Customer Service Associate - Temporary

  • Roseland, NJ (18 miles from Oak Ridge, NJ)
  • 5 hours ago
  • Roseland, NJ (18 miles from Oak Ridge, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Stirling, NJ (24 miles from Oak Ridge, NJ)
  • 5 hours ago
  • Stirling, NJ (24 miles from Oak Ridge, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 13 hours ago
  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Lines Customer Service Representative

  • Paterson, NJ (19 miles from Oak Ridge, NJ)
  • 1 day ago
  • Paterson, NJ (19 miles from Oak Ridge, NJ)
  • 1 day ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Franklin Lakes, NJ (16 miles from Oak Ridge, NJ)
  • 1 day ago
  • Franklin Lakes, NJ (16 miles from Oak Ridge, NJ)
  • 1 day ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 1 day ago
  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 1 day ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Sales & Customer Service Associate

  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 1 day ago
  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Parsippany, NJ (13 miles from Oak Ridge, NJ)
  • 1 day ago
  • Parsippany, NJ (13 miles from Oak Ridge, NJ)
  • 1 day ago

Collaborate with cross-functional teams including Logistics, Supply Chain, EHS, Marketing, and Sales, to ensure seamless order fulfillment and customer satisfaction....

Customer Service Associate

  • Ramsey, NJ (19 miles from Oak Ridge, NJ)
  • 5 days ago
  • Ramsey, NJ (19 miles from Oak Ridge, NJ)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Amazon Locker+ Customer Service Associate

  • Ridgewood, NJ (21 miles from Oak Ridge, NJ)
  • 6 days ago
  • Ridgewood, NJ (21 miles from Oak Ridge, NJ)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Ledgewood, NJ (13 miles from Oak Ridge, NJ)
  • 6 days ago
  • Ledgewood, NJ (13 miles from Oak Ridge, NJ)
  • 6 days ago

Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Remote --- Customer Service Representative

  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 6 days ago
  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 6 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Experience Associate

  • Franklin, NJ (6 miles from Oak Ridge, NJ)
  • 7 days ago
  • Franklin, NJ (6 miles from Oak Ridge, NJ)
  • 7 days ago

Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (24 miles from Oak Ridge, NJ)
  • 8 days ago
  • Paramus, NJ (24 miles from Oak Ridge, NJ)
  • 8 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Care Representative I

  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 9 days ago
  • Clifton, NJ (22 miles from Oak Ridge, NJ)
  • 9 days ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Demographic Data for Oak Ridge, NJ

Moving to Oak Ridge, NJ? Find some basic demographic data about Oak Ridge, NJ below.


Local
National
11,273
213
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Oak Ridge, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oak Ridge, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oak Ridge, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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