Customer Service Jobs in Oak Ridge, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Roseland, NJ (18 miles from Oak Ridge, NJ)
- 5 hours ago
- Roseland, NJ (18 miles from Oak Ridge, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stirling, NJ (24 miles from Oak Ridge, NJ)
- 5 hours ago
- Stirling, NJ (24 miles from Oak Ridge, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 13 hours ago
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Lines Customer Service Representative
- Paterson, NJ (19 miles from Oak Ridge, NJ)
- 1 day ago
- Paterson, NJ (19 miles from Oak Ridge, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ (16 miles from Oak Ridge, NJ)
- 1 day ago
- Franklin Lakes, NJ (16 miles from Oak Ridge, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 1 day ago
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Sales & Customer Service Associate
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 1 day ago
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Parsippany, NJ (13 miles from Oak Ridge, NJ)
- 1 day ago
- Parsippany, NJ (13 miles from Oak Ridge, NJ)
- 1 day ago
Collaborate with cross-functional teams including Logistics, Supply Chain, EHS, Marketing, and Sales, to ensure seamless order fulfillment and customer satisfaction....
- Ramsey, NJ (19 miles from Oak Ridge, NJ)
- 5 days ago
- Ramsey, NJ (19 miles from Oak Ridge, NJ)
- 5 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Amazon Locker+ Customer Service Associate
- Ridgewood, NJ (21 miles from Oak Ridge, NJ)
- 6 days ago
- Ridgewood, NJ (21 miles from Oak Ridge, NJ)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Ledgewood, NJ (13 miles from Oak Ridge, NJ)
- 6 days ago
- Ledgewood, NJ (13 miles from Oak Ridge, NJ)
- 6 days ago
Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Remote --- Customer Service Representative
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 6 days ago
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Franklin, NJ (6 miles from Oak Ridge, NJ)
- 7 days ago
- Franklin, NJ (6 miles from Oak Ridge, NJ)
- 7 days ago
Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...
Part Time Customer Service Representative $17 hourly
- Paramus, NJ (24 miles from Oak Ridge, NJ)
- 8 days ago
- Paramus, NJ (24 miles from Oak Ridge, NJ)
- 8 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Care Representative I
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 9 days ago
- Clifton, NJ (22 miles from Oak Ridge, NJ)
- 9 days ago
Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....
Demographic Data for Oak Ridge, NJ
Moving to Oak Ridge, NJ? Find some basic demographic data about Oak Ridge, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oak Ridge, NJ
Highest Education Level
Customer Services in Oak Ridge, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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