Customer Service Jobs in Newton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Customer Service Associate

  • Analomink, PA (21 miles from Newton, NJ)
  • 13 hours ago
  • Analomink, PA (21 miles from Newton, NJ)
  • 13 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Ledgewood, NJ (14 miles from Newton, NJ)
  • 3 days ago
  • Ledgewood, NJ (14 miles from Newton, NJ)
  • 3 days ago

Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Sales & Customer Service Associate

  • Morris Plains, NJ (22 miles from Newton, NJ)
  • 4 days ago
  • Morris Plains, NJ (22 miles from Newton, NJ)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Experience Associate

  • Franklin, NJ (11 miles from Newton, NJ)
  • 4 days ago
  • Franklin, NJ (11 miles from Newton, NJ)
  • 4 days ago

Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

Customer Service Associate

  • Wharton, NJ (14 miles from Newton, NJ)
  • 5 days ago
  • Wharton, NJ (14 miles from Newton, NJ)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer service associate

  • East Stroudsburg, PA (17 miles from Newton, NJ)
  • 6 days ago
  • East Stroudsburg, PA (17 miles from Newton, NJ)
  • 6 days ago

Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....

Customer Service Representative

  • Wharton, NJ (14 miles from Newton, NJ)
  • 7 days ago
  • Wharton, NJ (14 miles from Newton, NJ)
  • 7 days ago

Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...

Veterinary Client Service Representative

  • Washington, NJ (23 miles from Newton, NJ)
  • 8 days ago
  • Washington, NJ (23 miles from Newton, NJ)
  • 8 days ago

Experience and Skill Requirements 1-2 years client service experience (veterinary customer service preferred) Enjoys creating an exceptional client experience from the first phone call Excellent customer...

Sales and Customer Relations Specialist

  • Mount Bethel, PA (19 miles from Newton, NJ)
  • 10 days ago
  • Mount Bethel, PA (19 miles from Newton, NJ)
  • 10 days ago

This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....

Customer Service Associate - Temporary

  • Ledgewood, NJ (14 miles from Newton, NJ)
  • 11 days ago
  • Ledgewood, NJ (14 miles from Newton, NJ)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Wharton)

  • Wharton, NJ (14 miles from Newton, NJ)
  • 18 days ago
  • Wharton, NJ (14 miles from Newton, NJ)
  • 18 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Care Representative

  • Stanhope, NJ (10 miles from Newton, NJ)
  • 20 days ago
  • Stanhope, NJ (10 miles from Newton, NJ)
  • 20 days ago

Employee Type: Seasonal - through December Pay rate: $17.00 per hour Qualifications The skills and experience required for this position include: Customer service aptitude with a positive attitude Exceptional...

Customer Service Representative $17 hourly

  • Rockaway, NJ (17 miles from Newton, NJ)
  • 23 days ago
  • Rockaway, NJ (17 miles from Newton, NJ)
  • 23 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include helping in Rockaway/Kinnelon showrooms What you'll do: As a Customer Service Representative, you...

Customer Service Representative

  • Washington, NJ (23 miles from Newton, NJ)
  • 24 days ago
  • Washington, NJ (23 miles from Newton, NJ)
  • 24 days ago

Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...

B2b Customer Service Representative

  • Franklin, NJ (11 miles from Newton, NJ)
  • 30+ days ago
  • Franklin, NJ (11 miles from Newton, NJ)
  • 30+ days ago

REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....

Demographic Data for Newton, NJ

Moving to Newton, NJ? Find some basic demographic data about Newton, NJ below.


Local
National
25,704
629
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...
Customer-Centric Innovation
Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers needs. Addressing the needs of your customers is the...

Title Synonyms

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Salary for Customer Service Jobs in Newton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newton, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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