Customer Service Jobs in Newton, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Analomink, PA (21 miles from Newton, NJ)
- 13 hours ago
- Analomink, PA (21 miles from Newton, NJ)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Ledgewood, NJ (14 miles from Newton, NJ)
- 3 days ago
- Ledgewood, NJ (14 miles from Newton, NJ)
- 3 days ago
Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Sales & Customer Service Associate
- Morris Plains, NJ (22 miles from Newton, NJ)
- 4 days ago
- Morris Plains, NJ (22 miles from Newton, NJ)
- 4 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Franklin, NJ (11 miles from Newton, NJ)
- 4 days ago
- Franklin, NJ (11 miles from Newton, NJ)
- 4 days ago
Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...
- Wharton, NJ (14 miles from Newton, NJ)
- 5 days ago
- Wharton, NJ (14 miles from Newton, NJ)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 6 days ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 6 days ago
Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....
Customer Service Representative
- Wharton, NJ (14 miles from Newton, NJ)
- 7 days ago
- Wharton, NJ (14 miles from Newton, NJ)
- 7 days ago
Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...
Veterinary Client Service Representative
- Washington, NJ (23 miles from Newton, NJ)
- 8 days ago
- Washington, NJ (23 miles from Newton, NJ)
- 8 days ago
Experience and Skill Requirements 1-2 years client service experience (veterinary customer service preferred) Enjoys creating an exceptional client experience from the first phone call Excellent customer...
Sales and Customer Relations Specialist
- Mount Bethel, PA (19 miles from Newton, NJ)
- 10 days ago
- Mount Bethel, PA (19 miles from Newton, NJ)
- 10 days ago
This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....
Customer Service Associate - Temporary
- Ledgewood, NJ (14 miles from Newton, NJ)
- 11 days ago
- Ledgewood, NJ (14 miles from Newton, NJ)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Wharton)
- Wharton, NJ (14 miles from Newton, NJ)
- 18 days ago
- Wharton, NJ (14 miles from Newton, NJ)
- 18 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Stanhope, NJ (10 miles from Newton, NJ)
- 20 days ago
- Stanhope, NJ (10 miles from Newton, NJ)
- 20 days ago
Employee Type: Seasonal - through December Pay rate: $17.00 per hour Qualifications The skills and experience required for this position include: Customer service aptitude with a positive attitude Exceptional...
Customer Service Representative $17 hourly
- Rockaway, NJ (17 miles from Newton, NJ)
- 23 days ago
- Rockaway, NJ (17 miles from Newton, NJ)
- 23 days ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include helping in Rockaway/Kinnelon showrooms What you'll do: As a Customer Service Representative, you...
Customer Service Representative
- Washington, NJ (23 miles from Newton, NJ)
- 24 days ago
- Washington, NJ (23 miles from Newton, NJ)
- 24 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
B2b Customer Service Representative
- Franklin, NJ (11 miles from Newton, NJ)
- 30+ days ago
- Franklin, NJ (11 miles from Newton, NJ)
- 30+ days ago
REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....
Demographic Data for Newton, NJ
Moving to Newton, NJ? Find some basic demographic data about Newton, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newton, NJ
Highest Education Level
Customer Services in Newton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »