Customer Service Jobs in Newton, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Wharton, NJ (14 miles from Newton, NJ)
- 11 hours ago
- Wharton, NJ (14 miles from Newton, NJ)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Milford, NJ (22 miles from Newton, NJ)
- 1 day ago
- West Milford, NJ (22 miles from Newton, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 1 day ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 1 day ago
Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...
Customer Service Associate - Temporary
- Dover, NJ (16 miles from Newton, NJ)
- 2 days ago
- Dover, NJ (16 miles from Newton, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Washington, NJ (23 miles from Newton, NJ)
- 2 days ago
- Washington, NJ (23 miles from Newton, NJ)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Dispensary Associate-PT (Wharton)
- Wharton, NJ (14 miles from Newton, NJ)
- 2 days ago
- Wharton, NJ (14 miles from Newton, NJ)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Sr. Customer Assistance Representative- Milford
- Milford, PA (19 miles from Newton, NJ)
- 4 days ago
- Milford, PA (19 miles from Newton, NJ)
- 4 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Hackettstown, NJ (13 miles from Newton, NJ)
- 4 days ago
- Hackettstown, NJ (13 miles from Newton, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dover, NJ (16 miles from Newton, NJ)
- 6 days ago
- Dover, NJ (16 miles from Newton, NJ)
- 6 days ago
Assist other Customer Service (CS) groups around the world as needed with their responsibilities....
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 6 days ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 6 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Delivery Station Customer Service Associate
- Budd Lake, NJ (13 miles from Newton, NJ)
- 7 days ago
- Budd Lake, NJ (13 miles from Newton, NJ)
- 7 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 8 days ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 8 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 20 days ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 20 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Randolph, NJ (19 miles from Newton, NJ)
- 21 days ago
- Randolph, NJ (19 miles from Newton, NJ)
- 21 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Randolph, NJ (19 miles from Newton, NJ)
- 23 days ago
- Randolph, NJ (19 miles from Newton, NJ)
- 23 days ago
service in veterinary or medical setting Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills...
Demographic Data for Newton, NJ
Moving to Newton, NJ? Find some basic demographic data about Newton, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newton, NJ
Highest Education Level
Customer Services in Newton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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