Customer Service Jobs in Newark, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- New York, NY (9 miles from Newark, NJ)
- 30+ days ago
- New York, NY (9 miles from Newark, NJ)
- 30+ days ago
Minimum Qualifications : Customer service experience Must be friendly and willing to always assist. Ability to remain calm and collected in a fast-paced environment....
- Perth Amboy, NJ (15 miles from Newark, NJ)
- 45+ days ago
- Perth Amboy, NJ (15 miles from Newark, NJ)
- 45+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative- Part Time
- Jamaica, NY (19 miles from Newark, NJ)
- moments ago
- Jamaica, NY (19 miles from Newark, NJ)
- moments ago
Position: Customer Service Representative Schedule: Monday-Friday 3pm-9pm Compensation: $19.75 per hour Job Description: The Customer Service Representative fields external customer questions, complaints...
- Parsippany, NJ (14 miles from Newark, NJ)
- 1 hour ago
- Parsippany, NJ (14 miles from Newark, NJ)
- 1 hour ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- New York, NY (9 miles from Newark, NJ)
- 2 hours ago
- New York, NY (9 miles from Newark, NJ)
- 2 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Part Time Customer Service Representative $17 hourly
- New York, NY (9 miles from Newark, NJ)
- 12 hours ago
- New York, NY (9 miles from Newark, NJ)
- 12 hours ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important...
Customer Service Representative (Bilingual $20/hr)
- Jamaica, NY (19 miles from Newark, NJ)
- 12 hours ago
- Jamaica, NY (19 miles from Newark, NJ)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Piscataway, NJ (19 miles from Newark, NJ)
- 14 hours ago
- Piscataway, NJ (19 miles from Newark, NJ)
- 14 hours ago
Overview Careers Powered by Parts Authority Customer Service Representative **Collision Auto Body Parts** Parts Authority is growing fast, and we're building a dedicated team of Customer Service Representatives...
Sales & Customer Service Associate
- New York, NY (9 miles from Newark, NJ)
- 14 hours ago
- New York, NY (9 miles from Newark, NJ)
- 14 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- New York, NY (9 miles from Newark, NJ)
- 18 hours ago
- New York, NY (9 miles from Newark, NJ)
- 18 hours ago
Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....
Customer Service Representative
- Edison, NJ (19 miles from Newark, NJ)
- 20 hours ago
- Edison, NJ (19 miles from Newark, NJ)
- 20 hours ago
Adecco is looking for a** **Customer Service Representative** **.** **Pay Rate: $** 18.50 (15.00) **Position Type:** Onsite **Location:** Edison NJ 08817] **Shift:** Monday - Tuesday 6:00am -2:30pm...
- New York, NY (9 miles from Newark, NJ)
- 20 hours ago
- New York, NY (9 miles from Newark, NJ)
- 20 hours ago
Ability to provide customer service. Ability to train others. Ability to lead cross-functional and departmental project teams....
Domestic Customer Support Associate
- South Hackensack, NJ (11 miles from Newark, NJ)
- 21 hours ago
- South Hackensack, NJ (11 miles from Newark, NJ)
- 21 hours ago
We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus)....
Demographic Data for Newark, NJ
Moving to Newark, NJ? Find some basic demographic data about Newark, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newark, NJ
Highest Education Level
Customer Services in Newark, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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