Customer Service Jobs in New Milford, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 204 Jobs

Customer Service Representative

  • Port Washington, NY (18 miles from New Milford, NJ)
  • 17 days ago
  • Port Washington, NY (18 miles from New Milford, NJ)
  • 17 days ago

Were looking for Customer Service Professionals for our Melville, New York office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Associate

  • Kearny, NJ (13 miles from New Milford, NJ)
  • 4 hours ago
  • Kearny, NJ (13 miles from New Milford, NJ)
  • 4 hours ago

Liaise with distribution centers to research disruption to order fulfillment or return process. Liaise with retail stores to resolve customer concerns related to the store experience....

Flexible Customer Service Associate

  • Long Island City, NY (13 miles from New Milford, NJ)
  • 4 hours ago
  • Long Island City, NY (13 miles from New Milford, NJ)
  • 4 hours ago

Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....

Customer Service Representative - EVERGREEN

  • New York, NY (15 miles from New Milford, NJ)
  • 5 hours ago
  • New York, NY (15 miles from New Milford, NJ)
  • 5 hours ago

Foster a positive and friendly environment by upholding TLCxs customer service standards and values....

Customer Service Associate - Temporary

  • Roseland, NJ (16 miles from New Milford, NJ)
  • 5 hours ago
  • Roseland, NJ (16 miles from New Milford, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Belleville, NJ (12 miles from New Milford, NJ)
  • 5 hours ago
  • Belleville, NJ (12 miles from New Milford, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Mineola, NY (23 miles from New Milford, NJ)
  • 5 hours ago
  • Mineola, NY (23 miles from New Milford, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • New York, NY (12 miles from New Milford, NJ)
  • 6 hours ago
  • New York, NY (12 miles from New Milford, NJ)
  • 6 hours ago

In this role, you will be the first point of contact for our clients, providing exceptional customer service and support in both English and another language....

Customer Service Representative II

  • New York, NY (11 miles from New Milford, NJ)
  • 6 hours ago
  • New York, NY (11 miles from New Milford, NJ)
  • 6 hours ago

Education High School Diploma Experience Approximately 2 years of experience in a customer service role Knowledge, Skills and Abilities Must possess outstanding customer service skills....

Customer Service Representative

  • Jersey City, NJ (14 miles from New Milford, NJ)
  • 14 hours ago
  • Jersey City, NJ (14 miles from New Milford, NJ)
  • 14 hours ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hour Employment type: full-time Job title: Customer Service Representative Opportunity for Remote Work with ZIKON PA INCWe...

Remote Work

Customer Service Associate

  • Bayonne, NJ (18 miles from New Milford, NJ)
  • 16 hours ago
  • Bayonne, NJ (18 miles from New Milford, NJ)
  • 16 hours ago

As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative - Kohler Ventures

  • New York, NY (12 miles from New Milford, NJ)
  • 16 hours ago
  • New York, NY (12 miles from New Milford, NJ)
  • 16 hours ago

Customer Service Representative - Kohler Ventures Work Mode: Remote Location: Remote, within 75 miles of New York City, NY Opportunity KohlerVentures is an independent company wholly-owned by Kohler...

Customer Service Representative

  • Staten Island, NY (21 miles from New Milford, NJ)
  • 17 hours ago
  • Staten Island, NY (21 miles from New Milford, NJ)
  • 17 hours ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hour Employment type: full-time Job title: Customer Service Representative Opportunity for Remote Work with DLBHICKS LLCWe...

Remote Work

Part Time Retail Customer Service Representative

  • Brooklyn, NY (16 miles from New Milford, NJ)
  • 20 hours ago
  • Brooklyn, NY (16 miles from New Milford, NJ)
  • 20 hours ago

The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Shipping and/or Printing experience preferred Exceptional...

Loss Prevention Customer Service Associate II

  • New Hyde Park, NY (21 miles from New Milford, NJ)
  • 1 day ago
  • New Hyde Park, NY (21 miles from New Milford, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for New Milford, NJ

Moving to New Milford, NJ? Find some basic demographic data about New Milford, NJ below.


Local
National
16,923
216
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Milford, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Milford, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Milford, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »