Customer Service Jobs in Morristown, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Montclair, NJ (14 miles from Morristown, NJ)
- moments ago
- Montclair, NJ (14 miles from Morristown, NJ)
- moments ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
- Wharton, NJ (11 miles from Morristown, NJ)
- 1 hour ago
- Wharton, NJ (11 miles from Morristown, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Piscataway, NJ (15 miles from Morristown, NJ)
- 1 hour ago
- Piscataway, NJ (15 miles from Morristown, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Needed
- Jersey City, NJ (22 miles from Morristown, NJ)
- 2 hours ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 2 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
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Evening/Overnight Customer Service Representative
- Union, NJ (13 miles from Morristown, NJ)
- 12 hours ago
- Union, NJ (13 miles from Morristown, NJ)
- 12 hours ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Analyst, Client Service Representative- Transaction Banking
- Jersey City, NJ (22 miles from Morristown, NJ)
- 12 hours ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 12 hours ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkSenior Customer Service Representative
- Keasbey, NJ (21 miles from Morristown, NJ)
- 1 day ago
- Keasbey, NJ (21 miles from Morristown, NJ)
- 1 day ago
SENIOR WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Customer Service Associate - Temporary
- Bloomfield, NJ (16 miles from Morristown, NJ)
- 1 day ago
- Bloomfield, NJ (16 miles from Morristown, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Menlo Park - Full Time
- Edison, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Edison, NJ (18 miles from Morristown, NJ)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities
- Elizabeth, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Elizabeth, NJ (18 miles from Morristown, NJ)
- 1 day ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Customer Service Representative / Truck Despatcher
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
Customer Service Representative / Truck Dispatcher New Jersey based Granite Stone wholesaler / Distributor in the Mid-Atlantic States is seeking a motivated and experienced hands-on Customer Service...
Customer Service Representative
- Linden, NJ (16 miles from Morristown, NJ)
- 2 days ago
- Linden, NJ (16 miles from Morristown, NJ)
- 2 days ago
Management Group is seeking a Customer Service Representative for our client in Linden, NJ....
Customer Service Representative
- Paterson, NJ (18 miles from Morristown, NJ)
- 2 days ago
- Paterson, NJ (18 miles from Morristown, NJ)
- 2 days ago
Customer Service Representative Customer Service Rep....
Customer Service Representative
- Orange, NJ (13 miles from Morristown, NJ)
- 2 days ago
- Orange, NJ (13 miles from Morristown, NJ)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Delivery Station Customer Service Associate, DSL
- Carteret, NJ (19 miles from Morristown, NJ)
- 4 days ago
- Carteret, NJ (19 miles from Morristown, NJ)
- 4 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Morristown, NJ
Highest Education Level
Customer Services in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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