Customer Service Jobs in Morris Plains, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 111 Jobs

Bilingual Customer Service Representative

  • Newark, NJ (18 miles from Morris Plains, NJ)
  • 60+ days ago
  • Newark, NJ (18 miles from Morris Plains, NJ)
  • 60+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative $17 hourly

  • Rockaway, NJ (7 miles from Morris Plains, NJ)
  • 7 hours ago
  • Rockaway, NJ (7 miles from Morris Plains, NJ)
  • 7 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include helping in Rockaway/Kinnelon showrooms What you'll do: As a Customer Service Representative, you...

Customer Service Associate

  • Ramsey, NJ (23 miles from Morris Plains, NJ)
  • 7 hours ago
  • Ramsey, NJ (23 miles from Morris Plains, NJ)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual (Spanish/English) Customer Service Representative

  • Woodbridge, NJ (22 miles from Morris Plains, NJ)
  • 15 hours ago
  • Woodbridge, NJ (22 miles from Morris Plains, NJ)
  • 15 hours ago

A growing company in Elizabeth, NJ is looking for a Bilingual (Spanish/English) Customer Service Representative to join their team full-time....

LP Customer Service Associate II Watchung NJ

  • Plainfield, NJ (15 miles from Morris Plains, NJ)
  • 17 hours ago
  • Plainfield, NJ (15 miles from Morris Plains, NJ)
  • 17 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Edison, NJ (23 miles from Morris Plains, NJ)
  • 17 hours ago
  • Edison, NJ (23 miles from Morris Plains, NJ)
  • 17 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Full Time Customer Service and Sales Associate

  • Paramus, NJ (23 miles from Morris Plains, NJ)
  • 1 day ago
  • Paramus, NJ (23 miles from Morris Plains, NJ)
  • 1 day ago

The Full Time Customer Service and Sales Associate, is an essential member of the Hertz Local Edition team....

Customer Service Representative

  • East Rutherford, NJ (20 miles from Morris Plains, NJ)
  • 1 day ago
  • East Rutherford, NJ (20 miles from Morris Plains, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Garfield, NJ (19 miles from Morris Plains, NJ)
  • 1 day ago
  • Garfield, NJ (19 miles from Morris Plains, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Needed

  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 1 day ago
  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 1 day ago

We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...

Customer Service Representative, PTNA, Rock Hill, SC [EG]

  • Parsippany, NJ (4 miles from Morris Plains, NJ)
  • 1 day ago
  • Parsippany, NJ (4 miles from Morris Plains, NJ)
  • 1 day ago

) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...

Customer Service Agent

  • Teterboro, NJ (22 miles from Morris Plains, NJ)
  • 1 day ago
  • Teterboro, NJ (22 miles from Morris Plains, NJ)
  • 1 day ago

Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....

Customer Service Associate

  • Parsippany, NJ (4 miles from Morris Plains, NJ)
  • 2 days ago
  • Parsippany, NJ (4 miles from Morris Plains, NJ)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative - Cardmember Services

  • Hackensack, NJ (23 miles from Morris Plains, NJ)
  • 2 days ago
  • Hackensack, NJ (23 miles from Morris Plains, NJ)
  • 2 days ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Retail Customer Service Associate

  • Raritan, NJ (20 miles from Morris Plains, NJ)
  • 2 days ago
  • Raritan, NJ (20 miles from Morris Plains, NJ)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Morris Plains, NJ

Moving to Morris Plains, NJ? Find some basic demographic data about Morris Plains, NJ below.


Local
National
21,459
514
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Morris Plains, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Morris Plains, NJ offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Morris Plains, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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