Customer Service Jobs in Morris Plains, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (18 miles from Morris Plains, NJ)
- 15 days ago
- Newark, NJ (18 miles from Morris Plains, NJ)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Edison, NJ (23 miles from Morris Plains, NJ)
- moments ago
- Edison, NJ (23 miles from Morris Plains, NJ)
- moments ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
- Hackettstown, NJ (17 miles from Morris Plains, NJ)
- 2 hours ago
- Hackettstown, NJ (17 miles from Morris Plains, NJ)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (20 miles from Morris Plains, NJ)
- 11 hours ago
- Elizabeth, NJ (20 miles from Morris Plains, NJ)
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Paterson, NJ (17 miles from Morris Plains, NJ)
- 11 hours ago
- Paterson, NJ (17 miles from Morris Plains, NJ)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- North Plainfield, NJ (15 miles from Morris Plains, NJ)
- 13 hours ago
- North Plainfield, NJ (15 miles from Morris Plains, NJ)
- 13 hours ago
service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs. • Able to stand...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- East Rutherford, NJ (20 miles from Morris Plains, NJ)
- 1 day ago
- East Rutherford, NJ (20 miles from Morris Plains, NJ)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Seasonal Customer Service Agent
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 1 day ago
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 1 day ago
As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....
Customer Service Representative
- Lyndhurst, NJ (20 miles from Morris Plains, NJ)
- 1 day ago
- Lyndhurst, NJ (20 miles from Morris Plains, NJ)
- 1 day ago
Join our dynamic team as a Customer Service Representative in our vibrant office....
Part Time Customer Care Representative $17 hourly
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 1 day ago
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 1 day ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends....
Customer Service Representative
- Clifton, NJ (18 miles from Morris Plains, NJ)
- 1 day ago
- Clifton, NJ (18 miles from Morris Plains, NJ)
- 1 day ago
Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...
Customer Service Representative
- Lyndhurst, NJ (20 miles from Morris Plains, NJ)
- 1 day ago
- Lyndhurst, NJ (20 miles from Morris Plains, NJ)
- 1 day ago
Join our dynamic team as a Customer Service Representative in our vibrant office....
Customer Service Representative
- Dover, NJ (6 miles from Morris Plains, NJ)
- 1 day ago
- Dover, NJ (6 miles from Morris Plains, NJ)
- 1 day ago
Assist other Customer Service (CS) groups around the world as needed with their responsibilities....
Customer Service Representative
- Wayne, NJ (14 miles from Morris Plains, NJ)
- 2 days ago
- Wayne, NJ (14 miles from Morris Plains, NJ)
- 2 days ago
Customer Service RepresentativeJob OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Elizabeth, NJ (20 miles from Morris Plains, NJ)
- 2 days ago
- Elizabeth, NJ (20 miles from Morris Plains, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Morris Plains, NJ
Moving to Morris Plains, NJ? Find some basic demographic data about Morris Plains, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Morris Plains, NJ
Highest Education Level
Customer Services in Morris Plains, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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