Customer Service Jobs in Morris Plains, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Ledgewood, NJ (9 miles from Morris Plains, NJ)
- 10 hours ago
- Ledgewood, NJ (9 miles from Morris Plains, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 21 hours ago
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 21 hours ago
Exceptional Customer Service Skills. 1+ Years of Customer Service Experience (Contact Center or Retail) Troubleshooting technical skills a plus....
Customer Service Representative (Night Shift)
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 21 hours ago
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 21 hours ago
Exceptional Customer Service Skills. 1+ Years of Customer Service Experience (Contact Center or Retail) Troubleshooting technical skills a plus....
- Basking Ridge, NJ (12 miles from Morris Plains, NJ)
- 22 hours ago
- Basking Ridge, NJ (12 miles from Morris Plains, NJ)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Bridgewater, NJ (18 miles from Morris Plains, NJ)
- 1 day ago
- Bridgewater, NJ (18 miles from Morris Plains, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Totowa, NJ (17 miles from Morris Plains, NJ)
- 1 day ago
- Totowa, NJ (17 miles from Morris Plains, NJ)
- 1 day ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
LP Customer Service Associate II Bridgewater NJ LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (18 miles from Morris Plains, NJ)
- 1 day ago
- Bridgewater, NJ (18 miles from Morris Plains, NJ)
- 1 day ago
LP Customer Service Associate II Bridgewater NJ TJX Companies 3.5 ( ) Bridgewater Township, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Dispensary Associate-PT (Wharton)
- Wharton, NJ (7 miles from Morris Plains, NJ)
- 1 day ago
- Wharton, NJ (7 miles from Morris Plains, NJ)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Part Time Customer Service Representative $17 hourly
- Kinnelon, NJ (11 miles from Morris Plains, NJ)
- 2 days ago
- Kinnelon, NJ (11 miles from Morris Plains, NJ)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
HVAC Truck Based Customer Service Representative
- Edison, NJ (23 miles from Morris Plains, NJ)
- 2 days ago
- Edison, NJ (23 miles from Morris Plains, NJ)
- 2 days ago
Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people...
Pharmacy Customer Service Associate
- Wyckoff, NJ (20 miles from Morris Plains, NJ)
- 2 days ago
- Wyckoff, NJ (20 miles from Morris Plains, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Hanover, NJ (6 miles from Morris Plains, NJ)
- 2 days ago
- East Hanover, NJ (6 miles from Morris Plains, NJ)
- 2 days ago
Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as...
Loss Prevention Customer Service Associate II
- Paterson, NJ (17 miles from Morris Plains, NJ)
- 2 days ago
- Paterson, NJ (17 miles from Morris Plains, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Ledgewood, NJ (9 miles from Morris Plains, NJ)
- 2 days ago
- Ledgewood, NJ (9 miles from Morris Plains, NJ)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Seasonal Customer Service Agent
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 2 days ago
- Jersey City, NJ (23 miles from Morris Plains, NJ)
- 2 days ago
As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....
Demographic Data for Morris Plains, NJ
Moving to Morris Plains, NJ? Find some basic demographic data about Morris Plains, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Morris Plains, NJ
Highest Education Level
Customer Services in Morris Plains, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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