Customer Service Jobs in Montvale, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Newark, NJ (23 miles from Montvale, NJ)
- 45+ days ago
- Newark, NJ (23 miles from Montvale, NJ)
- 45+ days ago
service....
- New York, NY (21 miles from Montvale, NJ)
- 8 days ago
- New York, NY (21 miles from Montvale, NJ)
- 8 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative
- New York, NY (21 miles from Montvale, NJ)
- 1 day ago
- New York, NY (21 miles from Montvale, NJ)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkPart Time Customer Experience Associate
- White Plains, NY (14 miles from Montvale, NJ)
- 9 hours ago
- White Plains, NY (14 miles from Montvale, NJ)
- 9 hours ago
customer service....
lp customer service associate II
- Yonkers, NY (11 miles from Montvale, NJ)
- 9 hours ago
- Yonkers, NY (11 miles from Montvale, NJ)
- 9 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Newark, NJ (23 miles from Montvale, NJ)
- 10 hours ago
- Newark, NJ (23 miles from Montvale, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Franklin Lakes, NJ (8 miles from Montvale, NJ)
- 12 hours ago
- Franklin Lakes, NJ (8 miles from Montvale, NJ)
- 12 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative Needed
- Jersey City, NJ (22 miles from Montvale, NJ)
- 13 hours ago
- Jersey City, NJ (22 miles from Montvale, NJ)
- 13 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (19 miles from Montvale, NJ)
- 22 hours ago
- Secaucus, NJ (19 miles from Montvale, NJ)
- 22 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bogota, NJ (12 miles from Montvale, NJ)
- 22 hours ago
- Bogota, NJ (12 miles from Montvale, NJ)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (7 miles from Montvale, NJ)
- 1 day ago
- Glen Rock, NJ (7 miles from Montvale, NJ)
- 1 day ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
Weekend Retail Customer Service
- New York, NY (21 miles from Montvale, NJ)
- 1 day ago
- New York, NY (21 miles from Montvale, NJ)
- 1 day ago
Most tasks are related to customer service - menu knowledge, taking orders, upselling, handling cash and cc transactions, bagging up/delivering food & beverages when ready....
Retail Customer Service Representative/Cashier
- Yonkers, NY (11 miles from Montvale, NJ)
- 1 day ago
- Yonkers, NY (11 miles from Montvale, NJ)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Client Service Representative/Hospital Assistant, AERA
- West Caldwell, NJ (18 miles from Montvale, NJ)
- 1 day ago
- West Caldwell, NJ (18 miles from Montvale, NJ)
- 1 day ago
Client Service Representative/Hospital Assistant Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new...
Customer Service Representative
- Port Washington, NY (23 miles from Montvale, NJ)
- 2 days ago
- Port Washington, NY (23 miles from Montvale, NJ)
- 2 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Demographic Data for Montvale, NJ
Moving to Montvale, NJ? Find some basic demographic data about Montvale, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Montvale, NJ
Highest Education Level
Customer Services in Montvale, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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