Customer Service Jobs in Montclair, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 185 Jobs

Customer Service Representative

  • Jamaica, NY (23 miles from Montclair, NJ)
  • 4 hours ago
  • Jamaica, NY (23 miles from Montclair, NJ)
  • 4 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Edison, NJ (22 miles from Montclair, NJ)
  • 5 hours ago
  • Edison, NJ (22 miles from Montclair, NJ)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 883 US ROUTE 1, EDISON, NJ 08817...

Customer Care Representative I

  • Clifton, NJ (5 miles from Montclair, NJ)
  • 12 hours ago
  • Clifton, NJ (5 miles from Montclair, NJ)
  • 12 hours ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative

  • Wharton, NJ (20 miles from Montclair, NJ)
  • 17 hours ago
  • Wharton, NJ (20 miles from Montclair, NJ)
  • 17 hours ago

Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...

Customer Service Associate - Temporary

  • Edison, NJ (22 miles from Montclair, NJ)
  • 1 day ago
  • Edison, NJ (22 miles from Montclair, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Piscataway, NJ (22 miles from Montclair, NJ)
  • 1 day ago
  • Piscataway, NJ (22 miles from Montclair, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (19 miles from Montclair, NJ)
  • 1 day ago
  • Yonkers, NY (19 miles from Montclair, NJ)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Care Representative I

  • New York, NY (12 miles from Montclair, NJ)
  • 1 day ago
  • New York, NY (12 miles from Montclair, NJ)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Work From Home

  • East Elmhurst, NY (18 miles from Montclair, NJ)
  • 1 day ago
  • East Elmhurst, NY (18 miles from Montclair, NJ)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: East Elmhurst [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...

Remote Work

Customer Service Representative

  • Monsey, NY (22 miles from Montclair, NJ)
  • 2 days ago
  • Monsey, NY (22 miles from Montclair, NJ)
  • 2 days ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Verizon Customer Service Representative

  • Hoboken, NJ (10 miles from Montclair, NJ)
  • 2 days ago
  • Hoboken, NJ (10 miles from Montclair, NJ)
  • 2 days ago

We believe exceptional customer service is key to maintaining Verizon 's reputation for reliability and innovation....

Customer Service Representative

  • Edison, NJ (22 miles from Montclair, NJ)
  • 2 days ago
  • Edison, NJ (22 miles from Montclair, NJ)
  • 2 days ago

Customer Service Representative TalentBridge Edison, NJ 5 hours ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative Location : Edison, NJ Job Type : Contract...

Part-Time Customer Service Representative - Chelsea

  • New York, NY (12 miles from Montclair, NJ)
  • 2 days ago
  • New York, NY (12 miles from Montclair, NJ)
  • 2 days ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (5 miles from Montclair, NJ)
  • 3 days ago
  • Newark, NJ (5 miles from Montclair, NJ)
  • 3 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Pharmacy Customer Service Associate

  • Elizabeth, NJ (9 miles from Montclair, NJ)
  • 3 days ago
  • Elizabeth, NJ (9 miles from Montclair, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Montclair, NJ

Moving to Montclair, NJ? Find some basic demographic data about Montclair, NJ below.

Local
National
41,603
1,369
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Montclair, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montclair, NJ offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montclair, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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