Customer Service Jobs in Millburn, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 193 Jobs

Customer Service Representative

  • Newark, NJ (6 miles from Millburn, NJ)
  • 28 days ago
  • Newark, NJ (6 miles from Millburn, NJ)
  • 28 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Woodbridge, NJ (12 miles from Millburn, NJ)
  • moments ago
  • Woodbridge, NJ (12 miles from Millburn, NJ)
  • moments ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Retail Customer Service Associate

  • East Brunswick, NJ (21 miles from Millburn, NJ)
  • moments ago
  • East Brunswick, NJ (21 miles from Millburn, NJ)
  • moments ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Iselin, NJ (11 miles from Millburn, NJ)
  • moments ago
  • Iselin, NJ (11 miles from Millburn, NJ)
  • moments ago

YOUR ROLE The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager)....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Brooklyn, NY (16 miles from Millburn, NJ)
  • moments ago
  • Brooklyn, NY (16 miles from Millburn, NJ)
  • moments ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative (Onsite in Elizabeth, NJ)

  • Elizabeth, NJ (7 miles from Millburn, NJ)
  • 1 hour ago
  • Elizabeth, NJ (7 miles from Millburn, NJ)
  • 1 hour ago

Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...

Customer Service Representative/ Bilingual (English/Spanish)

  • New York, NY (16 miles from Millburn, NJ)
  • 1 hour ago
  • New York, NY (16 miles from Millburn, NJ)
  • 1 hour ago

About The Role The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry...

Customer Service Representative II

  • New York, NY (16 miles from Millburn, NJ)
  • 1 hour ago
  • New York, NY (16 miles from Millburn, NJ)
  • 1 hour ago

**Education** + High School Diploma **Experience** Approximately 2 years of experience in a customer service role **Knowledge, Skills and Abilities** + Must possess outstanding customer service skills...

Warehouse Customer Service Representative

  • Keasbey, NJ (15 miles from Millburn, NJ)
  • 12 hours ago
  • Keasbey, NJ (15 miles from Millburn, NJ)
  • 12 hours ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate - Temporary

  • Orange, NJ (4 miles from Millburn, NJ)
  • 12 hours ago
  • Orange, NJ (4 miles from Millburn, NJ)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (16 miles from Millburn, NJ)
  • 13 hours ago
  • New York, NY (16 miles from Millburn, NJ)
  • 13 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Experience Associate FT

  • New York, NY (16 miles from Millburn, NJ)
  • 15 hours ago
  • New York, NY (16 miles from Millburn, NJ)
  • 15 hours ago

This is a great opportunity to further develop your customer service and administrative skills while gaining experience in Salesforce, a leading CRM platform....

Customer Service Representative - Garden State Plaza

  • Paramus, NJ (18 miles from Millburn, NJ)
  • 20 hours ago
  • Paramus, NJ (18 miles from Millburn, NJ)
  • 20 hours ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Care Representative - Bilingual Spanish Required

  • East Brunswick, NJ (21 miles from Millburn, NJ)
  • 21 hours ago
  • East Brunswick, NJ (21 miles from Millburn, NJ)
  • 21 hours ago

Responsibilities Overview: Under the direction of the Customer Service Manager the Customer Service Representative maintains a good working relationship with all patients, clients, and peers alike....

Remote Work

Customer Service Associate

  • Hasbrouck Heights, NJ (14 miles from Millburn, NJ)
  • 22 hours ago
  • Hasbrouck Heights, NJ (14 miles from Millburn, NJ)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Millburn, NJ

Moving to Millburn, NJ? Find some basic demographic data about Millburn, NJ below.


Local
National
7,649
411
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Millburn, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Millburn, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Millburn, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »