Customer Service Jobs in Matawan, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (22 miles from Matawan, NJ)
- 22 days ago
- Newark, NJ (22 miles from Matawan, NJ)
- 22 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Dayton, NJ (13 miles from Matawan, NJ)
- 4 hours ago
- Dayton, NJ (13 miles from Matawan, NJ)
- 4 hours ago
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a...
Customer Service Representative (Central Billing Office) Onsite - Las Vegas, NV 5/27 Start Date!
- New York City, NY (24 miles from Matawan, NJ)
- 1 hour ago
- New York City, NY (24 miles from Matawan, NJ)
- 1 hour ago
Job Description Position Summary: We have an exciting opportunity to join our team as a Customer Service Representative....
- Avenel, NJ (11 miles from Matawan, NJ)
- 2 hours ago
- Avenel, NJ (11 miles from Matawan, NJ)
- 2 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Irvington, NJ (21 miles from Matawan, NJ)
- 13 hours ago
- Irvington, NJ (21 miles from Matawan, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Client Service Representative (English/Spanish)
- Brooklyn, NY (23 miles from Matawan, NJ)
- 16 hours ago
- Brooklyn, NY (23 miles from Matawan, NJ)
- 16 hours ago
service skills Comfortable using basic computer systems for scheduling and data entry Responsible, punctual, and detail oriented Prior experience in customer service or administrative support is a...
- Staten Island, NY (16 miles from Matawan, NJ)
- 23 hours ago
- Staten Island, NY (16 miles from Matawan, NJ)
- 23 hours ago
One year related experience required with customer service preferred....
Seasonal Digital Customer Service Associate
- Eatontown, NJ (12 miles from Matawan, NJ)
- 1 day ago
- Eatontown, NJ (12 miles from Matawan, NJ)
- 1 day ago
Both part-time and full-time position will support merchandising and online order fulfillment. You report to the store management team....
Customer Service Representative
- Piscataway, NJ (14 miles from Matawan, NJ)
- 1 day ago
- Piscataway, NJ (14 miles from Matawan, NJ)
- 1 day ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Senior Customer Service Representative
- Dayton, NJ (13 miles from Matawan, NJ)
- 1 day ago
- Dayton, NJ (13 miles from Matawan, NJ)
- 1 day ago
Senior Customer Service Representative - Dayton Assembly The Opportunity: The Senior Customer Service Representative will represent Smurfit Westrock to the customer and act as a critical liaison between...
Customer Service Associate - Temporary
- Old Bridge, NJ (4 miles from Matawan, NJ)
- 1 day ago
- Old Bridge, NJ (4 miles from Matawan, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Old Bridge, NJ (4 miles from Matawan, NJ)
- 1 day ago
- Old Bridge, NJ (4 miles from Matawan, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Freehold, NJ (12 miles from Matawan, NJ)
- 1 day ago
- Freehold, NJ (12 miles from Matawan, NJ)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Newark, NJ (22 miles from Matawan, NJ)
- 1 day ago
- Newark, NJ (22 miles from Matawan, NJ)
- 1 day ago
Valid driver's license 24/7 operation - Able to work a flexible schedule Standing/walking up to 8 hours Preferred Qualifications Customer Service Experience One year of lead or supervisory experience...
Aerospace Customer Service Representative
- Avenel, NJ (11 miles from Matawan, NJ)
- 2 days ago
- Avenel, NJ (11 miles from Matawan, NJ)
- 2 days ago
This position requires a skilled, detail oriented, experienced team player to work in a fast-paced, diverse environment of repair administration management. The position is accountable for...
Demographic Data for Matawan, NJ
Moving to Matawan, NJ? Find some basic demographic data about Matawan, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Matawan, NJ
Highest Education Level
Customer Services in Matawan, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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