Customer Service Jobs in Matawan, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
(NJNG Union) LTT Customer Service Representative
- Wall, NJ (19 miles from Matawan, NJ)
- 8 hours ago
- Wall, NJ (19 miles from Matawan, NJ)
- 8 hours ago
Service Representative to provide excellent customer service in a fast-paced call center environment....
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (22 miles from Matawan, NJ)
- 8 hours ago
- Newark, NJ (22 miles from Matawan, NJ)
- 8 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkPharmacy Customer Service Associate
- Elizabeth, NJ (18 miles from Matawan, NJ)
- 8 hours ago
- Elizabeth, NJ (18 miles from Matawan, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Newark Airport
- Newark, NJ (22 miles from Matawan, NJ)
- 12 hours ago
- Newark, NJ (22 miles from Matawan, NJ)
- 12 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Bridgewater, NJ (22 miles from Matawan, NJ)
- 17 hours ago
- Bridgewater, NJ (22 miles from Matawan, NJ)
- 17 hours ago
Date Posted: 04/25/2025 Hiring Organization: Rose International Position Number: 481806 Industry: Consumer Goods Job Title: Customer Service Representative Job Location: Bridgewater, NJ, USA, 08807...
Customer Service Associate - Temporary
- South River, NJ (6 miles from Matawan, NJ)
- 19 hours ago
- South River, NJ (6 miles from Matawan, NJ)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Eatontown, NJ (12 miles from Matawan, NJ)
- 20 hours ago
- Eatontown, NJ (12 miles from Matawan, NJ)
- 20 hours ago
As a Customer Service Desk with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Union, NJ (19 miles from Matawan, NJ)
- 21 hours ago
- Union, NJ (19 miles from Matawan, NJ)
- 21 hours ago
Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
Customer Service Representative
- Brooklyn, NY (23 miles from Matawan, NJ)
- 23 hours ago
- Brooklyn, NY (23 miles from Matawan, NJ)
- 23 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Jersey City, NJ (23 miles from Matawan, NJ)
- 1 day ago
- Jersey City, NJ (23 miles from Matawan, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Maplewood, NJ (22 miles from Matawan, NJ)
- 1 day ago
- Maplewood, NJ (22 miles from Matawan, NJ)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
U-Box Customer Care Representative (CDL)
- Newark, NJ (22 miles from Matawan, NJ)
- 1 day ago
- Newark, NJ (22 miles from Matawan, NJ)
- 1 day ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Customer Service Representative
- Jersey City, NJ (23 miles from Matawan, NJ)
- 2 days ago
- Jersey City, NJ (23 miles from Matawan, NJ)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Newark, NJ (22 miles from Matawan, NJ)
- 2 days ago
- Newark, NJ (22 miles from Matawan, NJ)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Woodbridge, NJ (9 miles from Matawan, NJ)
- 2 days ago
- Woodbridge, NJ (9 miles from Matawan, NJ)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Demographic Data for Matawan, NJ
Moving to Matawan, NJ? Find some basic demographic data about Matawan, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Matawan, NJ
Highest Education Level
Customer Services in Matawan, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »