Customer Service Jobs in Maplewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (4 miles from Maplewood, NJ)
- 18 days ago
- Newark, NJ (4 miles from Maplewood, NJ)
- 18 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - FT
- Newark, NJ (4 miles from Maplewood, NJ)
- 8 hours ago
- Newark, NJ (4 miles from Maplewood, NJ)
- 8 hours ago
service....
Customer Service Associate - Temporary
- Dover, NJ (19 miles from Maplewood, NJ)
- 8 hours ago
- Dover, NJ (19 miles from Maplewood, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New York, NY (14 miles from Maplewood, NJ)
- 10 hours ago
- New York, NY (14 miles from Maplewood, NJ)
- 10 hours ago
service or retail experience preferred, but not required...
Customer Service Representative - The Mall at Short Hills
- Short Hills, NJ (3 miles from Maplewood, NJ)
- 19 hours ago
- Short Hills, NJ (3 miles from Maplewood, NJ)
- 19 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Part-Time Customer Service Representative - Chelsea
- New York, NY (14 miles from Maplewood, NJ)
- 19 hours ago
- New York, NY (14 miles from Maplewood, NJ)
- 19 hours ago
service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...
Customer Care Representative, PSA (Work onsite in Jersey City, NJ)
- Jersey City, NJ (9 miles from Maplewood, NJ)
- 20 hours ago
- Jersey City, NJ (9 miles from Maplewood, NJ)
- 20 hours ago
Who You Are: 2 years of customer service experience, preferably within a call center environment. Fluent in English....
Dispensary Associate-PT (Wharton)
- Wharton, NJ (21 miles from Maplewood, NJ)
- 20 hours ago
- Wharton, NJ (21 miles from Maplewood, NJ)
- 20 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Elizabeth, NJ (6 miles from Maplewood, NJ)
- 20 hours ago
- Elizabeth, NJ (6 miles from Maplewood, NJ)
- 20 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Experience Associate, Menlo Park - Full Time
- Edison, NJ (16 miles from Maplewood, NJ)
- 1 day ago
- Edison, NJ (16 miles from Maplewood, NJ)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative (Bilingual Spanish)
- Linden, NJ (7 miles from Maplewood, NJ)
- 2 days ago
- Linden, NJ (7 miles from Maplewood, NJ)
- 2 days ago
Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL SPANISH) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary: The Bilingual...
Customer Service Representative (Bilingual Turkish)
- Linden, NJ (7 miles from Maplewood, NJ)
- 2 days ago
- Linden, NJ (7 miles from Maplewood, NJ)
- 2 days ago
Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE ( BILINGUAL IN TURKISH ) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary:...
- Sunnyside, NY (18 miles from Maplewood, NJ)
- 2 days ago
- Sunnyside, NY (18 miles from Maplewood, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (12 miles from Maplewood, NJ)
- 2 days ago
- Morristown, NJ (12 miles from Maplewood, NJ)
- 2 days ago
C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....
Remote Work- Woodbridge, NJ (12 miles from Maplewood, NJ)
- 2 days ago
- Woodbridge, NJ (12 miles from Maplewood, NJ)
- 2 days ago
Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....
Demographic Data for Maplewood, NJ
Moving to Maplewood, NJ? Find some basic demographic data about Maplewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Maplewood, NJ
Highest Education Level
Customer Services in Maplewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »