Customer Service Jobs in Maplewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Iselin, NJ (11 miles from Maplewood, NJ)
- 2 hours ago
- Iselin, NJ (11 miles from Maplewood, NJ)
- 2 hours ago
TEKsystems is currently supporting a client in for a fully remote customer service position....
Remote WorkCustomer Service Associate - Temporary
- Lincoln Park, NJ (13 miles from Maplewood, NJ)
- 3 hours ago
- Lincoln Park, NJ (13 miles from Maplewood, NJ)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bergenfield, NJ (19 miles from Maplewood, NJ)
- 3 hours ago
- Bergenfield, NJ (19 miles from Maplewood, NJ)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Kinnelon, NJ (18 miles from Maplewood, NJ)
- 3 hours ago
- Kinnelon, NJ (18 miles from Maplewood, NJ)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full-Time Customer Service Agent
- Flushing, NY (23 miles from Maplewood, NJ)
- 4 hours ago
- Flushing, NY (23 miles from Maplewood, NJ)
- 4 hours ago
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....
Customer Service Representative
- New York, NY (14 miles from Maplewood, NJ)
- 7 hours ago
- New York, NY (14 miles from Maplewood, NJ)
- 7 hours ago
*Sunday - Wednesday, 6:30pm - 4:30am PT (9:30am - 7:30 pm philipinne tim) *Wednesday - Saturday, 6:30pm - 4:30am PT (9:30am - 7:30 pm philipinne time) ** For the first 2 weeks there will be...
Customer Service Representative II Weill Cornell Medicine
- New York, NY (14 miles from Maplewood, NJ)
- 8 hours ago
- New York, NY (14 miles from Maplewood, NJ)
- 8 hours ago
Customer Service Representative II Title: Customer Service Representative II Location: Upper East Side Org Unit: GI Metabalic Surgery Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary...
- Kearny, NJ (7 miles from Maplewood, NJ)
- 16 hours ago
- Kearny, NJ (7 miles from Maplewood, NJ)
- 16 hours ago
Liaise with distribution centers to research disruption to order fulfillment or return process. Liaise with retail stores to resolve customer concerns related to the store experience....
Flexible Customer Service Associate
- Long Island City, NY (17 miles from Maplewood, NJ)
- 17 hours ago
- Long Island City, NY (17 miles from Maplewood, NJ)
- 17 hours ago
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Customer Service Representative - EVERGREEN
- New York, NY (13 miles from Maplewood, NJ)
- 17 hours ago
- New York, NY (13 miles from Maplewood, NJ)
- 17 hours ago
Foster a positive and friendly environment by upholding TLCxs customer service standards and values....
Bilingual Customer Service Representative
- New York, NY (14 miles from Maplewood, NJ)
- 18 hours ago
- New York, NY (14 miles from Maplewood, NJ)
- 18 hours ago
In this role, you will be the first point of contact for our clients, providing exceptional customer service and support in both English and another language....
Customer Service Representative II
- New York, NY (16 miles from Maplewood, NJ)
- 19 hours ago
- New York, NY (16 miles from Maplewood, NJ)
- 19 hours ago
Education High School Diploma Experience Approximately 2 years of experience in a customer service role Knowledge, Skills and Abilities Must possess outstanding customer service skills....
Customer Service Representative
- Jersey City, NJ (9 miles from Maplewood, NJ)
- 1 day ago
- Jersey City, NJ (9 miles from Maplewood, NJ)
- 1 day ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hour Employment type: full-time Job title: Customer Service Representative Opportunity for Remote Work with ZIKON PA INCWe...
Remote WorkCustomer Service Representative
- Edison, NJ (16 miles from Maplewood, NJ)
- 1 day ago
- Edison, NJ (16 miles from Maplewood, NJ)
- 1 day ago
We are looking for a Remote Customer Service Representative to provide top-notch support to our customers....
- Bayonne, NJ (9 miles from Maplewood, NJ)
- 1 day ago
- Bayonne, NJ (9 miles from Maplewood, NJ)
- 1 day ago
As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....
Demographic Data for Maplewood, NJ
Moving to Maplewood, NJ? Find some basic demographic data about Maplewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Maplewood, NJ
Highest Education Level
Customer Services in Maplewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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