Customer Service Jobs in Mantua, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 94 Jobs

Customer Accounts Advisor

  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 27 days ago
  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 27 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Retail Customer Service Associate

  • Springfield, PA (13 miles from Mantua, NJ)
  • 17 hours ago
  • Springfield, PA (13 miles from Mantua, NJ)
  • 17 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Vineland, NJ (23 miles from Mantua, NJ)
  • 1 day ago
  • Vineland, NJ (23 miles from Mantua, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • West Deptford, NJ (3 miles from Mantua, NJ)
  • 1 day ago
  • West Deptford, NJ (3 miles from Mantua, NJ)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Remote --- Customer Service Representative

  • Wilmington, DE (18 miles from Mantua, NJ)
  • 1 day ago
  • Wilmington, DE (18 miles from Mantua, NJ)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Associate

  • Deptford, NJ (2 miles from Mantua, NJ)
  • 1 day ago
  • Deptford, NJ (2 miles from Mantua, NJ)
  • 1 day ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Dispensary Associate - Full-time

  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 1 day ago
  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Agent - Remedy On-Call (Full Time)

  • Fort Washington, PA (24 miles from Mantua, NJ)
  • 1 day ago
  • Fort Washington, PA (24 miles from Mantua, NJ)
  • 1 day ago

Description Remedy On-Call is a 24/7 answering service that physician practices use to streamline their customer service and appointment scheduling....

Remote Work

Part Time Customer Service Associate

  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 1 day ago
  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 1 day ago

Part Time Customer Service Associate Essential Requirements: Wages: $17.50 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...

Retail Customer Service Associate

  • Deptford, NJ (2 miles from Mantua, NJ)
  • 2 days ago
  • Deptford, NJ (2 miles from Mantua, NJ)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...

Veterinary Client Service Representative

  • Havertown, PA (14 miles from Mantua, NJ)
  • 2 days ago
  • Havertown, PA (14 miles from Mantua, NJ)
  • 2 days ago

Veterinary Client Service Representative - Keystone Veterinary Emergency and Referral More than a word, care is present in everything you do. At Keystone Veterinary Emergency and Referral, a...

Administrative Customer Service Representative

  • Delanco, NJ (20 miles from Mantua, NJ)
  • 2 days ago
  • Delanco, NJ (20 miles from Mantua, NJ)
  • 2 days ago

Ability to effectively multi-task #IND123 Provides customer service assistance to customers and manages incoming calls....

Senior Customer Service Associate Part Time

  • Voorhees, NJ (12 miles from Mantua, NJ)
  • 2 days ago
  • Voorhees, NJ (12 miles from Mantua, NJ)
  • 2 days ago

The Senior Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand....

Customer Service Associate Trainee Part Time

  • Voorhees, NJ (12 miles from Mantua, NJ)
  • 2 days ago
  • Voorhees, NJ (12 miles from Mantua, NJ)
  • 2 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Voorhees Store - Voorhees, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Customer Care Representative (Virtual)

  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 2 days ago
  • Philadelphia, PA (11 miles from Mantua, NJ)
  • 2 days ago

As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....

Demographic Data for Mantua, NJ

Moving to Mantua, NJ? Find some basic demographic data about Mantua, NJ below.


Local
National
10,644
160
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mantua, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mantua, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mantua, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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