Customer Service Jobs in Madison, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (13 miles from Madison, NJ)
- 60+ days ago
- Newark, NJ (13 miles from Madison, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Teaneck, NJ (23 miles from Madison, NJ)
- 13 days ago
- Teaneck, NJ (23 miles from Madison, NJ)
- 13 days ago
We value people that are passionate about providing excellent customer service....
Customer Service Representative
- Carlstadt, NJ (19 miles from Madison, NJ)
- 6 hours ago
- Carlstadt, NJ (19 miles from Madison, NJ)
- 6 hours ago
Customer Service Representative who can become an integral member of the team....
Customer Service Representative
- Bernardsville, NJ (9 miles from Madison, NJ)
- 7 hours ago
- Bernardsville, NJ (9 miles from Madison, NJ)
- 7 hours ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with DLBHICKS LLCWe...
Remote Work
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Customer Service Associate - Temporary
- Elizabeth, NJ (14 miles from Madison, NJ)
- 7 hours ago
- Elizabeth, NJ (14 miles from Madison, NJ)
- 7 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Woodbridge, NJ (15 miles from Madison, NJ)
- 7 hours ago
- Woodbridge, NJ (15 miles from Madison, NJ)
- 7 hours ago
We have an exciting full-time, in-person opportunity in Elizabeth, NJ for a Customer Service Representative to join a growing and supportive team!...
Customer Service Representative - PT
- New York, NY (22 miles from Madison, NJ)
- 8 hours ago
- New York, NY (22 miles from Madison, NJ)
- 8 hours ago
service....
The Client Service Representative is the pivot around which the hospital operates and is responsible for: + Customer service functions, including: greeting visitors, answering telephones, and guiding...
LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (15 miles from Madison, NJ)
- 8 hours ago
- Bridgewater, NJ (15 miles from Madison, NJ)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Lyndhurst, NJ (16 miles from Madison, NJ)
- 9 hours ago
- Lyndhurst, NJ (16 miles from Madison, NJ)
- 9 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Morristown, NJ (4 miles from Madison, NJ)
- 11 hours ago
- Morristown, NJ (4 miles from Madison, NJ)
- 11 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Linden, NJ (12 miles from Madison, NJ)
- 11 hours ago
- Linden, NJ (12 miles from Madison, NJ)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Analyst, Client Service Representative- Transaction Banking
- Jersey City, NJ (18 miles from Madison, NJ)
- 12 hours ago
- Jersey City, NJ (18 miles from Madison, NJ)
- 12 hours ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote Work- Newark, NJ (13 miles from Madison, NJ)
- 12 hours ago
- Newark, NJ (13 miles from Madison, NJ)
- 12 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Newark, NJ, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative for the Division of Compliance & Enforcement
- New York, NY (22 miles from Madison, NJ)
- 1 day ago
- New York, NY (22 miles from Madison, NJ)
- 1 day ago
C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....
Demographic Data for Madison, NJ
Moving to Madison, NJ? Find some basic demographic data about Madison, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison, NJ
Highest Education Level
Customer Services in Madison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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