Customer Service Jobs in Lodi, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Rye Brook, NY (23 miles from Lodi, NJ)
- 90+ days ago
- Rye Brook, NY (23 miles from Lodi, NJ)
- 90+ days ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Pharmacy Customer Service Associate
- Kinnelon, NJ (17 miles from Lodi, NJ)
- 6 hours ago
- Kinnelon, NJ (17 miles from Lodi, NJ)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Howard Beach, NY (19 miles from Lodi, NJ)
- 6 hours ago
- Howard Beach, NY (19 miles from Lodi, NJ)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Tarrytown, NY (18 miles from Lodi, NJ)
- 6 hours ago
- Tarrytown, NY (18 miles from Lodi, NJ)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/23101/track.gif&z=8&s=RTL&ih_t=6%2F12%2F2025+3%3A23%3A17+AM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative - NYC Flagship
- New York, NY (9 miles from Lodi, NJ)
- 7 hours ago
- New York, NY (9 miles from Lodi, NJ)
- 7 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Brooklyn, NY (13 miles from Lodi, NJ)
- 9 hours ago
- Brooklyn, NY (13 miles from Lodi, NJ)
- 9 hours ago
Location: Brooklyn NY 11218 Company: FIG Phone A leader in flip phone industry About the Role: We are seeking an experienced and reliable Customer Service Representative to join our growing team....
E-commerce Customer Service Associate (seasonal)
- New York, NY (9 miles from Lodi, NJ)
- 16 hours ago
- New York, NY (9 miles from Lodi, NJ)
- 16 hours ago
Catbird, a fine jewelry company, is currently looking for full-time Customer Service Associates in our E-commerce Department. This is a temporary position expected to start on July 7th, 2025....
Customer Service Representative- ON SITE
- White Plains, NY (19 miles from Lodi, NJ)
- 19 hours ago
- White Plains, NY (19 miles from Lodi, NJ)
- 19 hours ago
TEKsystems is looking to hire several Customer Service Representatives to work for a Healthcare client based in White Plains, NY....
IMMEDIATE HIRE Customer Service Representative
- Bronx, NY (9 miles from Lodi, NJ)
- 19 hours ago
- Bronx, NY (9 miles from Lodi, NJ)
- 19 hours ago
About the Role As a Customer Advocate, youll be the face of Carvana, delivering a seamless and exceptional car-buying experience. Youll handle 68 customer appointments daily, traveling in a...
Part Time Customer Service Associate
- Flushing, NY (15 miles from Lodi, NJ)
- 19 hours ago
- Flushing, NY (15 miles from Lodi, NJ)
- 19 hours ago
Wage: $19.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks...
- Valhalla, NY (21 miles from Lodi, NJ)
- 20 hours ago
- Valhalla, NY (21 miles from Lodi, NJ)
- 20 hours ago
The Customer Service Associate is responsible for managing the day-to-day processes of the call center....
- Astoria, NY (11 miles from Lodi, NJ)
- 23 hours ago
- Astoria, NY (11 miles from Lodi, NJ)
- 23 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative - Site
- Mahwah, NJ (14 miles from Lodi, NJ)
- 1 day ago
- Mahwah, NJ (14 miles from Lodi, NJ)
- 1 day ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
Part Time Customer Service Representative $17 hourly
- New York, NY (9 miles from Lodi, NJ)
- 1 day ago
- New York, NY (9 miles from Lodi, NJ)
- 1 day ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important...
Customer Service Representative for Blue Ribbon Fried Chicken
- New York, NY (9 miles from Lodi, NJ)
- 1 day ago
- New York, NY (9 miles from Lodi, NJ)
- 1 day ago
We are seeking a dedicated and friendly Customer Service Associate to join our team....
Demographic Data for Lodi, NJ
Moving to Lodi, NJ? Find some basic demographic data about Lodi, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lodi, NJ
Highest Education Level
Customer Services in Lodi, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »