Customer Service Jobs in Little Falls, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (10 miles from Little Falls, NJ)
- 60+ days ago
- Newark, NJ (10 miles from Little Falls, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Teaneck, NJ (10 miles from Little Falls, NJ)
- 14 days ago
- Teaneck, NJ (10 miles from Little Falls, NJ)
- 14 days ago
Ability to provide superior customer service through active listening and purposeful remedy. Ability to be agile and work in ambiguous environments. Affinity for quality and customer service....
Customer Service Representative - Cardmember Services
- Hackensack, NJ (8 miles from Little Falls, NJ)
- 4 hours ago
- Hackensack, NJ (8 miles from Little Falls, NJ)
- 4 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative (Bilingual)
- Linden, NJ (17 miles from Little Falls, NJ)
- 16 hours ago
- Linden, NJ (17 miles from Little Falls, NJ)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Jersey City, NJ (12 miles from Little Falls, NJ)
- 16 hours ago
- Jersey City, NJ (12 miles from Little Falls, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Milford, NJ (16 miles from Little Falls, NJ)
- 16 hours ago
- West Milford, NJ (16 miles from Little Falls, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cranford, NJ (16 miles from Little Falls, NJ)
- 16 hours ago
- Cranford, NJ (16 miles from Little Falls, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- New York, NY (14 miles from Little Falls, NJ)
- 17 hours ago
- New York, NY (14 miles from Little Falls, NJ)
- 17 hours ago
service to members....
Customer Service Representative Needed
- New York, NY (14 miles from Little Falls, NJ)
- 18 hours ago
- New York, NY (14 miles from Little Falls, NJ)
- 18 hours ago
Management company located in Upper Manhattan is looking for a full time customer service representative. Email resume. Good salary....
Customer Service Representative with Food distribution Experience
- Brooklyn, NY (17 miles from Little Falls, NJ)
- 18 hours ago
- Brooklyn, NY (17 miles from Little Falls, NJ)
- 18 hours ago
food distributor is seeking a reliable, detail-oriented Customer Service Representative to support customer, broker, and sales rep communication....
Customer Service Representative
- New York, NY (14 miles from Little Falls, NJ)
- 18 hours ago
- New York, NY (14 miles from Little Falls, NJ)
- 18 hours ago
We are looking for a friendly and reliable Customer Service Representative to join our team....
Customer Service Representative
- Brooklyn, NY (17 miles from Little Falls, NJ)
- 19 hours ago
- Brooklyn, NY (17 miles from Little Falls, NJ)
- 19 hours ago
Collaborated cross-functionally with internal departments to ensure timely and accurate order fulfillment. Supported the customer service team by assisting with daily reporting and status updates....
Sales & Customer Service Associate
- Clifton, NJ (3 miles from Little Falls, NJ)
- 19 hours ago
- Clifton, NJ (3 miles from Little Falls, NJ)
- 19 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part-Time Customer Assistance Representative- Manhattan
- New York, NY (14 miles from Little Falls, NJ)
- 19 hours ago
- New York, NY (14 miles from Little Falls, NJ)
- 19 hours ago
Must have two years college experience OR at least two years of customer service experience. The ability to operate a motor vehicle is an essential function of this position....
- New York, NY (14 miles from Little Falls, NJ)
- 1 day ago
- New York, NY (14 miles from Little Falls, NJ)
- 1 day ago
The goal of a Customer Service Associate is to attain customer satisfaction by responding in a timely and professional manner....
Demographic Data for Little Falls, NJ
Moving to Little Falls, NJ? Find some basic demographic data about Little Falls, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Little Falls, NJ
Highest Education Level
Customer Services in Little Falls, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »