Customer Service Jobs in Ledgewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Hopatcong, NJ (4 miles from Ledgewood, NJ)
- 13 hours ago
- Hopatcong, NJ (4 miles from Ledgewood, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dover, NJ (7 miles from Ledgewood, NJ)
- 15 hours ago
- Dover, NJ (7 miles from Ledgewood, NJ)
- 15 hours ago
Assist other Customer Service (CS) groups around the world as needed with their responsibilities....
Customer Service Representative
- Wayne, NJ (22 miles from Ledgewood, NJ)
- 21 hours ago
- Wayne, NJ (22 miles from Ledgewood, NJ)
- 21 hours ago
Customer Service RepresentativeJob OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative II
- Berkeley Heights, NJ (19 miles from Ledgewood, NJ)
- 1 day ago
- Berkeley Heights, NJ (19 miles from Ledgewood, NJ)
- 1 day ago
We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...
- Whitehouse Station, NJ (19 miles from Ledgewood, NJ)
- 1 day ago
- Whitehouse Station, NJ (19 miles from Ledgewood, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Delivery Station Customer Service Associate
- Budd Lake, NJ (4 miles from Ledgewood, NJ)
- 1 day ago
- Budd Lake, NJ (4 miles from Ledgewood, NJ)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Parsippany, NJ (13 miles from Ledgewood, NJ)
- 2 days ago
- Parsippany, NJ (13 miles from Ledgewood, NJ)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Bridgewater, NJ (20 miles from Ledgewood, NJ)
- 3 days ago
- Bridgewater, NJ (20 miles from Ledgewood, NJ)
- 3 days ago
Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....
Customer Service Representative (Part-Time)
- Raritan, NJ (21 miles from Ledgewood, NJ)
- 7 days ago
- Raritan, NJ (21 miles from Ledgewood, NJ)
- 7 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Evening Customer Service Representative
- Union, NJ (24 miles from Ledgewood, NJ)
- 12 days ago
- Union, NJ (24 miles from Ledgewood, NJ)
- 12 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
- Middlesex, NJ (22 miles from Ledgewood, NJ)
- 13 days ago
- Middlesex, NJ (22 miles from Ledgewood, NJ)
- 13 days ago
Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...
B2b Customer Service Representative
- Bridgewater, NJ (20 miles from Ledgewood, NJ)
- 13 days ago
- Bridgewater, NJ (20 miles from Ledgewood, NJ)
- 13 days ago
.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...
Customer Service Representative $17 hourly
- Fairfield, NJ (19 miles from Ledgewood, NJ)
- 14 days ago
- Fairfield, NJ (19 miles from Ledgewood, NJ)
- 14 days ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Customer Service Representative
- Middlesex, NJ (22 miles from Ledgewood, NJ)
- 14 days ago
- Middlesex, NJ (22 miles from Ledgewood, NJ)
- 14 days ago
Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....
Demographic Data for Ledgewood, NJ
Moving to Ledgewood, NJ? Find some basic demographic data about Ledgewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ledgewood, NJ
Highest Education Level
Customer Services in Ledgewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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