Customer Service Jobs in Lawrence Township, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 92 Jobs

Retail Customer Service Associate

  • Langhorne, PA (11 miles from Lawrence Township, NJ)
  • 12 hours ago
  • Langhorne, PA (11 miles from Lawrence Township, NJ)
  • 12 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1717 E Lincoln Hwy, Langhorne, PA...

F&I Customer Support Associate or Consultant

  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 20 hours ago
  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 20 hours ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Representative

  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 1 day ago
  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Specialist

  • Fairless Hills, PA (9 miles from Lawrence Township, NJ)
  • 2 days ago
  • Fairless Hills, PA (9 miles from Lawrence Township, NJ)
  • 2 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Princeton, NJ (7 miles from Lawrence Township, NJ)
  • 2 days ago
  • Princeton, NJ (7 miles from Lawrence Township, NJ)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate - Temporary

  • Englishtown, NJ (18 miles from Lawrence Township, NJ)
  • 2 days ago
  • Englishtown, NJ (18 miles from Lawrence Township, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Englishtown, NJ (18 miles from Lawrence Township, NJ)
  • 2 days ago
  • Englishtown, NJ (18 miles from Lawrence Township, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • East Brunswick, NJ (19 miles from Lawrence Township, NJ)
  • 2 days ago
  • East Brunswick, NJ (19 miles from Lawrence Township, NJ)
  • 2 days ago

Overview Job Title: Customer Service Representative Headline: Join our team of Customer Service Experts In 1993, after years of intense product research and development, Englert, Inc. introduced the...

Loss Prevention Customer Service Associate II

  • Langhorne, PA (11 miles from Lawrence Township, NJ)
  • 3 days ago
  • Langhorne, PA (11 miles from Lawrence Township, NJ)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Florence, NJ (12 miles from Lawrence Township, NJ)
  • 3 days ago
  • Florence, NJ (12 miles from Lawrence Township, NJ)
  • 3 days ago

un Customer Service Representative (Roebling, NJ) compensation: $18-$20/Hour employment type: job title: Customer Service Representative Summary * Achieve and maintain a rapport with customers and work...

Customer Service Representative

  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 3 days ago
  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 3 days ago

.- That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...

Customer Service Representative

  • Piscataway, NJ (22 miles from Lawrence Township, NJ)
  • 4 days ago
  • Piscataway, NJ (22 miles from Lawrence Township, NJ)
  • 4 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Senior Customer Service Representative

  • Dayton, NJ (13 miles from Lawrence Township, NJ)
  • 4 days ago
  • Dayton, NJ (13 miles from Lawrence Township, NJ)
  • 4 days ago

Senior Customer Service Representative - Dayton Assembly The Opportunity: The Senior Customer Service Representative will represent Smurfit Westrock to the customer and act as a critical liaison between...

Pharmacy Customer Service Associate

  • Old Bridge, NJ (21 miles from Lawrence Township, NJ)
  • 4 days ago
  • Old Bridge, NJ (21 miles from Lawrence Township, NJ)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Bensalem, PA (17 miles from Lawrence Township, NJ)
  • 4 days ago
  • Bensalem, PA (17 miles from Lawrence Township, NJ)
  • 4 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Demographic Data for Lawrence Township, NJ

Moving to Lawrence Township, NJ? Find some basic demographic data about Lawrence Township, NJ below.


Local
National
31,955
987
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrence Township, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrence Township, NJ offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrence Township, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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