Customer Service Jobs in Lawrence Township, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 98 Jobs

Customer Service Associate

  • Levittown, PA (9 miles from Lawrence Township, NJ)
  • 6 hours ago
  • Levittown, PA (9 miles from Lawrence Township, NJ)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative-10:00 AM - 6:30 PM

  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 13 hours ago
  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 13 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative

  • Bridgewater, NJ (22 miles from Lawrence Township, NJ)
  • 14 hours ago
  • Bridgewater, NJ (22 miles from Lawrence Township, NJ)
  • 14 hours ago

Date Posted: 04/25/2025 Hiring Organization: Rose International Position Number: 481806 Industry: Consumer Goods Job Title: Customer Service Representative Job Location: Bridgewater, NJ, USA, 08807...

Customer Service Representative

  • Ewing, NJ (4 miles from Lawrence Township, NJ)
  • 15 hours ago
  • Ewing, NJ (4 miles from Lawrence Township, NJ)
  • 15 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • South River, NJ (21 miles from Lawrence Township, NJ)
  • 16 hours ago
  • South River, NJ (21 miles from Lawrence Township, NJ)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 17 hours ago
  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 17 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Fairless Hills, PA (9 miles from Lawrence Township, NJ)
  • 17 hours ago
  • Fairless Hills, PA (9 miles from Lawrence Township, NJ)
  • 17 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Freehold, NJ (22 miles from Lawrence Township, NJ)
  • 18 hours ago
  • Freehold, NJ (22 miles from Lawrence Township, NJ)
  • 18 hours ago

Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...

Customer Service Representative

  • Moorestown, NJ (24 miles from Lawrence Township, NJ)
  • 18 hours ago
  • Moorestown, NJ (24 miles from Lawrence Township, NJ)
  • 18 hours ago

Medical, vision, dental and 401(k) available Life insurance Flexible schedule Paid time off Opportunities for training and advancement Job Responsibilities Provide outstanding customer service on all...

Pharmacy Customer Service Associate

  • Burlington, NJ (15 miles from Lawrence Township, NJ)
  • 1 day ago
  • Burlington, NJ (15 miles from Lawrence Township, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • New Hope, PA (16 miles from Lawrence Township, NJ)
  • 1 day ago
  • New Hope, PA (16 miles from Lawrence Township, NJ)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Client Service Representative

  • Oakford, PA (16 miles from Lawrence Township, NJ)
  • 1 day ago
  • Oakford, PA (16 miles from Lawrence Township, NJ)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative- Bristol

  • Bristol, PA (13 miles from Lawrence Township, NJ)
  • 1 day ago
  • Bristol, PA (13 miles from Lawrence Township, NJ)
  • 1 day ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Customer Service Associate

  • New Egypt, NJ (17 miles from Lawrence Township, NJ)
  • 2 days ago
  • New Egypt, NJ (17 miles from Lawrence Township, NJ)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative (remote)

  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 2 days ago
  • Trenton, NJ (4 miles from Lawrence Township, NJ)
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Demographic Data for Lawrence Township, NJ

Moving to Lawrence Township, NJ? Find some basic demographic data about Lawrence Township, NJ below.


Local
National
31,955
987
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrence Township, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrence Township, NJ offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrence Township, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »