Customer Service Jobs in Lakewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cosmopolitan Staffing Services
- Freehold, NJ (11 miles from Lakewood, NJ)
- 2 days ago
- Cosmopolitan Staffing Services
- Freehold, NJ (11 miles from Lakewood, NJ)
- 2 days ago
Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....
- Jackson, NJ (8 miles from Lakewood, NJ)
- 3 days ago
- Jackson, NJ (8 miles from Lakewood, NJ)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Associate - Temporary
- East Windsor, NJ (24 miles from Lakewood, NJ)
- 3 days ago
- East Windsor, NJ (24 miles from Lakewood, NJ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
(NJNG Union) LTT Customer Service Representative
- Belmar, NJ (12 miles from Lakewood, NJ)
- 4 days ago
- Belmar, NJ (12 miles from Lakewood, NJ)
- 4 days ago
Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...
- Belmar, NJ (12 miles from Lakewood, NJ)
- 4 days ago
- Belmar, NJ (12 miles from Lakewood, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Oakhurst, NJ (16 miles from Lakewood, NJ)
- 4 days ago
- Oakhurst, NJ (16 miles from Lakewood, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (CSR)
- Chesterfield, NJ (24 miles from Lakewood, NJ)
- 5 days ago
- Chesterfield, NJ (24 miles from Lakewood, NJ)
- 5 days ago
service and relationships....
As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Toms River, NJ (6 miles from Lakewood, NJ)
- 6 days ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 6 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Brick, NJ (5 miles from Lakewood, NJ)
- 6 days ago
- Brick, NJ (5 miles from Lakewood, NJ)
- 6 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
- Freehold, NJ (11 miles from Lakewood, NJ)
- 10 days ago
- Freehold, NJ (11 miles from Lakewood, NJ)
- 10 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Toms River, NJ (6 miles from Lakewood, NJ)
- 12 days ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Howell, NJ (5 miles from Lakewood, NJ)
- 12 days ago
- Howell, NJ (5 miles from Lakewood, NJ)
- 12 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retail Customer Service Associate
- Freehold, NJ (11 miles from Lakewood, NJ)
- 14 days ago
- Freehold, NJ (11 miles from Lakewood, NJ)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Demographic Data for Lakewood, NJ
Moving to Lakewood, NJ? Find some basic demographic data about Lakewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lakewood, NJ
Highest Education Level
Customer Services in Lakewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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