Customer Service Jobs in Lakewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Toms River, NJ (6 miles from Lakewood, NJ)
- 1 day ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Belmar, NJ (12 miles from Lakewood, NJ)
- 2 days ago
- Belmar, NJ (12 miles from Lakewood, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Belmar, NJ (12 miles from Lakewood, NJ)
- 2 days ago
- Belmar, NJ (12 miles from Lakewood, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Marlboro, NJ (16 miles from Lakewood, NJ)
- 3 days ago
- Marlboro, NJ (16 miles from Lakewood, NJ)
- 3 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Brick, NJ (5 miles from Lakewood, NJ)
- 3 days ago
- Brick, NJ (5 miles from Lakewood, NJ)
- 3 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Manalapan, NJ (16 miles from Lakewood, NJ)
- 3 days ago
- Manalapan, NJ (16 miles from Lakewood, NJ)
- 3 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Forked River, NJ (15 miles from Lakewood, NJ)
- 3 days ago
- Forked River, NJ (15 miles from Lakewood, NJ)
- 3 days ago
Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with CENTRILOGIC INCWe...
Customer Service Representative
- Toms River, NJ (6 miles from Lakewood, NJ)
- 4 days ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 4 days ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 4 days ago
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 4 days ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
Customer Service Representative
- Middletown, NJ (22 miles from Lakewood, NJ)
- 4 days ago
- Middletown, NJ (22 miles from Lakewood, NJ)
- 4 days ago
Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with MAREX NORTH AMERICA...
- Allenwood, NJ (7 miles from Lakewood, NJ)
- 4 days ago
- Allenwood, NJ (7 miles from Lakewood, NJ)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Lakehurst, NJ (11 miles from Lakewood, NJ)
- 4 days ago
- Lakehurst, NJ (11 miles from Lakewood, NJ)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Matawan, NJ (23 miles from Lakewood, NJ)
- 4 days ago
- Matawan, NJ (23 miles from Lakewood, NJ)
- 4 days ago
and Requirements General Description: Provide a high level of customer service and client retention. Demonstrate thorough knowledge of all programs, client base, and systems....
Customer Service Representative - Route 516 Animal Hospital
- Old Bridge, NJ (22 miles from Lakewood, NJ)
- 7 days ago
- Old Bridge, NJ (22 miles from Lakewood, NJ)
- 7 days ago
Route 516 Animal Hospital might be the right place for you if: You're a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person...
Retail Customer Service Supervisor
- Toms River, NJ (6 miles from Lakewood, NJ)
- 8 days ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Lakewood, NJ
Moving to Lakewood, NJ? Find some basic demographic data about Lakewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lakewood, NJ
Highest Education Level
Customer Services in Lakewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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