Customer Service Jobs in Lafayette, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Associate

  • Minisink Hills, PA (24 miles from Lafayette, NJ)
  • 13 hours ago
  • Minisink Hills, PA (24 miles from Lafayette, NJ)
  • 13 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Ledgewood, NJ (15 miles from Lafayette, NJ)
  • 3 days ago
  • Ledgewood, NJ (15 miles from Lafayette, NJ)
  • 3 days ago

Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Sales & Customer Service Associate

  • Morris Plains, NJ (20 miles from Lafayette, NJ)
  • 4 days ago
  • Morris Plains, NJ (20 miles from Lafayette, NJ)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Experience Associate

  • Franklin, NJ (4 miles from Lafayette, NJ)
  • 4 days ago
  • Franklin, NJ (4 miles from Lafayette, NJ)
  • 4 days ago

Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

Customer Service Associate

  • Wharton, NJ (12 miles from Lafayette, NJ)
  • 5 days ago
  • Wharton, NJ (12 miles from Lafayette, NJ)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer service associate

  • East Stroudsburg, PA (24 miles from Lafayette, NJ)
  • 6 days ago
  • East Stroudsburg, PA (24 miles from Lafayette, NJ)
  • 6 days ago

Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....

Customer Service Representative

  • Wharton, NJ (12 miles from Lafayette, NJ)
  • 7 days ago
  • Wharton, NJ (12 miles from Lafayette, NJ)
  • 7 days ago

Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...

Customer Relations Specialist

  • Morristown, NJ (24 miles from Lafayette, NJ)
  • 10 days ago
  • Morristown, NJ (24 miles from Lafayette, NJ)
  • 10 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate - Temporary

  • Ledgewood, NJ (15 miles from Lafayette, NJ)
  • 11 days ago
  • Ledgewood, NJ (15 miles from Lafayette, NJ)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Wharton)

  • Wharton, NJ (12 miles from Lafayette, NJ)
  • 18 days ago
  • Wharton, NJ (12 miles from Lafayette, NJ)
  • 18 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Care Representative

  • Stanhope, NJ (12 miles from Lafayette, NJ)
  • 20 days ago
  • Stanhope, NJ (12 miles from Lafayette, NJ)
  • 20 days ago

Employee Type: Seasonal - through December Pay rate: $17.00 per hour Qualifications The skills and experience required for this position include: Customer service aptitude with a positive attitude Exceptional...

Customer Service Representative $17 hourly

  • Rockaway, NJ (14 miles from Lafayette, NJ)
  • 23 days ago
  • Rockaway, NJ (14 miles from Lafayette, NJ)
  • 23 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include helping in Rockaway/Kinnelon showrooms What you'll do: As a Customer Service Representative, you...

Customer Service Representative, PTNA, Rock Hill, SC [EG]

  • Parsippany, NJ (22 miles from Lafayette, NJ)
  • 24 days ago
  • Parsippany, NJ (22 miles from Lafayette, NJ)
  • 24 days ago

) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...

Customer Service Representative

  • Parsippany, NJ (22 miles from Lafayette, NJ)
  • 30+ days ago
  • Parsippany, NJ (22 miles from Lafayette, NJ)
  • 30+ days ago

The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...

B2b Customer Service Representative

  • Franklin, NJ (4 miles from Lafayette, NJ)
  • 30+ days ago
  • Franklin, NJ (4 miles from Lafayette, NJ)
  • 30+ days ago

REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....

Demographic Data for Lafayette, NJ

Moving to Lafayette, NJ? Find some basic demographic data about Lafayette, NJ below.


Local
National
4,818
122
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...
Customer-Centric Innovation
Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers needs. Addressing the needs of your customers is the...

Title Synonyms

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Salary for Customer Service Jobs in Lafayette, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lafayette, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lafayette, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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