Customer Service Jobs in Jersey City, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (4 miles from Jersey City, NJ)
- 60+ days ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Teaneck, NJ (11 miles from Jersey City, NJ)
- 14 days ago
- Teaneck, NJ (11 miles from Jersey City, NJ)
- 14 days ago
We value people that are passionate about providing excellent customer service....
Customer Service Representative Needed
- New York, NY (4 miles from Jersey City, NJ)
- moments ago
- New York, NY (4 miles from Jersey City, NJ)
- moments ago
Management company located in Upper Manhattan is looking for a full time customer service representative. Email resume. Good salary....
Customer Service Representative with Food distribution Experience
- Brooklyn, NY (5 miles from Jersey City, NJ)
- moments ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- moments ago
food distributor is seeking a reliable, detail-oriented Customer Service Representative to support customer, broker, and sales rep communication....
Customer Service Representative
- New York, NY (4 miles from Jersey City, NJ)
- moments ago
- New York, NY (4 miles from Jersey City, NJ)
- moments ago
We are looking for a friendly and reliable Customer Service Representative to join our team....
Customer Service Representative
- Brooklyn, NY (5 miles from Jersey City, NJ)
- moments ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- moments ago
Collaborated cross-functionally with internal departments to ensure timely and accurate order fulfillment. Supported the customer service team by assisting with daily reporting and status updates....
Sales & Customer Service Associate
- Clifton, NJ (10 miles from Jersey City, NJ)
- moments ago
- Clifton, NJ (10 miles from Jersey City, NJ)
- moments ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part-Time Customer Assistance Representative- Manhattan
- New York, NY (4 miles from Jersey City, NJ)
- 1 hour ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 hour ago
Must have two years college experience OR at least two years of customer service experience. The ability to operate a motor vehicle is an essential function of this position....
- New York, NY (4 miles from Jersey City, NJ)
- 7 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 7 hours ago
The goal of a Customer Service Associate is to attain customer satisfaction by responding in a timely and professional manner....
- Dobbs Ferry, NY (22 miles from Jersey City, NJ)
- 8 hours ago
- Dobbs Ferry, NY (22 miles from Jersey City, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Evening/Overnight Customer Service Representative
- Union, NJ (10 miles from Jersey City, NJ)
- 10 hours ago
- Union, NJ (10 miles from Jersey City, NJ)
- 10 hours ago
Customer Service Representative Responsibilities: Monitor emergency alarm signals in a clean and modern call center environment Provide excellent customer service Collect information from our customers...
Pharmacy Customer Service Associate
- Bronx, NY (10 miles from Jersey City, NJ)
- 20 hours ago
- Bronx, NY (10 miles from Jersey City, NJ)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Keyport, NJ (20 miles from Jersey City, NJ)
- 21 hours ago
- Keyport, NJ (20 miles from Jersey City, NJ)
- 21 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Carlstadt, NJ (6 miles from Jersey City, NJ)
- 1 day ago
- Carlstadt, NJ (6 miles from Jersey City, NJ)
- 1 day ago
Customer Service Representative who can become an integral member of the team....
Customer Service Associate - Temporary
- Elizabeth, NJ (6 miles from Jersey City, NJ)
- 1 day ago
- Elizabeth, NJ (6 miles from Jersey City, NJ)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jersey City, NJ
Highest Education Level
Customer Services in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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