Customer Service Jobs in Jackson, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Customer Service Associate

  • East Brunswick, NJ (23 miles from Jackson, NJ)
  • 4 hours ago
  • East Brunswick, NJ (23 miles from Jackson, NJ)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Spotswood, NJ (20 miles from Jackson, NJ)
  • 19 hours ago
  • Spotswood, NJ (20 miles from Jackson, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Casual Customer Service Representative $17 hourly

  • West Windsor, NJ (18 miles from Jackson, NJ)
  • 1 day ago
  • West Windsor, NJ (18 miles from Jackson, NJ)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • Trenton, NJ (21 miles from Jackson, NJ)
  • 1 day ago
  • Trenton, NJ (21 miles from Jackson, NJ)
  • 1 day ago

The core responsibilities of this role include: Our customer service representatives act as a liaison to facilitate problem resolution through contact with stakeholders via email, phone and in person...

Customer Care Representative - Bilingual Spanish Preferred

  • East Brunswick, NJ (23 miles from Jackson, NJ)
  • 1 day ago
  • East Brunswick, NJ (23 miles from Jackson, NJ)
  • 1 day ago

The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....

Remote Work

Customer Service Representative II

  • Berkeley, NJ (10 miles from Jackson, NJ)
  • 1 day ago
  • Berkeley, NJ (10 miles from Jackson, NJ)
  • 1 day ago

Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...

Part Time Customer Service Representative (remote)

  • Trenton, NJ (21 miles from Jackson, NJ)
  • 1 day ago
  • Trenton, NJ (21 miles from Jackson, NJ)
  • 1 day ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Toms River, NJ (13 miles from Jackson, NJ)
  • 1 day ago
  • Toms River, NJ (13 miles from Jackson, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Agent

  • Morrisville, PA (24 miles from Jackson, NJ)
  • 1 day ago
  • Morrisville, PA (24 miles from Jackson, NJ)
  • 1 day ago

Back to results Customer Service Agent Branches & Operations Full-time Morrisville, North Carolina, United States Apply now Apply now Ready to elevate your customer service game?...

Client Service Representative, Commercial Insurance

  • Holmdel, NJ (21 miles from Jackson, NJ)
  • 2 days ago
  • Holmdel, NJ (21 miles from Jackson, NJ)
  • 2 days ago

Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....

Customer Service Representative

  • Freehold, NJ (9 miles from Jackson, NJ)
  • 2 days ago
  • Freehold, NJ (9 miles from Jackson, NJ)
  • 2 days ago

Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Service Associate

  • Toms River, NJ (13 miles from Jackson, NJ)
  • 5 days ago
  • Toms River, NJ (13 miles from Jackson, NJ)
  • 5 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate - Temporary

  • North Brunswick, NJ (24 miles from Jackson, NJ)
  • 5 days ago
  • North Brunswick, NJ (24 miles from Jackson, NJ)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Freehold, NJ (9 miles from Jackson, NJ)
  • 6 days ago
  • Freehold, NJ (9 miles from Jackson, NJ)
  • 6 days ago

Customer Service Representative Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...

Bilingual Spanish Customer Service Representative - Remote

  • Trenton, NJ (21 miles from Jackson, NJ)
  • 7 days ago
  • Trenton, NJ (21 miles from Jackson, NJ)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Demographic Data for Jackson, NJ

Moving to Jackson, NJ? Find some basic demographic data about Jackson, NJ below.

Local
National
57,925
1,017
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Jackson, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jackson, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jackson, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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