Customer Service Jobs in Hopewell, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 79 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Pharmacy Customer Service Associate

  • Spotswood, NJ (20 miles from Hopewell, NJ)
  • 5 hours ago
  • Spotswood, NJ (20 miles from Hopewell, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Sayreville, NJ (22 miles from Hopewell, NJ)
  • 5 hours ago
  • Sayreville, NJ (22 miles from Hopewell, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Casual Customer Service Representative $17 hourly

  • West Windsor, NJ (12 miles from Hopewell, NJ)
  • 19 hours ago
  • West Windsor, NJ (12 miles from Hopewell, NJ)
  • 19 hours ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 19 hours ago
  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 19 hours ago

The core responsibilities of this role include: Our customer service representatives act as a liaison to facilitate problem resolution through contact with stakeholders via email, phone and in person...

Customer Service Associate - Temporary

  • Edison, NJ (21 miles from Hopewell, NJ)
  • 19 hours ago
  • Edison, NJ (21 miles from Hopewell, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Distribution Customer Service Representative

  • Hillsborough, NJ (8 miles from Hopewell, NJ)
  • 22 hours ago
  • Hillsborough, NJ (8 miles from Hopewell, NJ)
  • 22 hours ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. salary: $18.99...

Customer Service Representative

  • Feasterville Trevose, PA (19 miles from Hopewell, NJ)
  • 1 day ago
  • Feasterville Trevose, PA (19 miles from Hopewell, NJ)
  • 1 day ago

English/Russian speaking would be the best.****Process applications during open enrollment.****Conduct professional telephone conversations to service new and existing clients.****Very organized...

Customer Care Representative - Bilingual Spanish Preferred

  • East Brunswick, NJ (19 miles from Hopewell, NJ)
  • 1 day ago
  • East Brunswick, NJ (19 miles from Hopewell, NJ)
  • 1 day ago

The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....

Remote Work

Part Time Customer Service Representative (remote)

  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 1 day ago
  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 1 day ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Care Representative

  • Princeton, NJ (6 miles from Hopewell, NJ)
  • 1 day ago
  • Princeton, NJ (6 miles from Hopewell, NJ)
  • 1 day ago

service Drive and initiative to prioritize and self-manage time effectively Strong phone contact handling skills, with excellent active listening, patience, and problem solving skills Ability to type...

Customer Service Agent

  • Morrisville, PA (14 miles from Hopewell, NJ)
  • 1 day ago
  • Morrisville, PA (14 miles from Hopewell, NJ)
  • 1 day ago

Back to results Customer Service Agent Branches & Operations Full-time Morrisville, North Carolina, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Representative/ Inside Sales

  • Princeton, NJ (6 miles from Hopewell, NJ)
  • 3 days ago
  • Princeton, NJ (6 miles from Hopewell, NJ)
  • 3 days ago

Benefits: Competitive salary Opportunity for advancement Flexible schedule FASTSIGNS #123201 is hiring for a Customer Service Representative to join our team!...

Customer Service Associate - Part-Time Nights / Weekends

  • New Hope, PA (11 miles from Hopewell, NJ)
  • 4 days ago
  • New Hope, PA (11 miles from Hopewell, NJ)
  • 4 days ago

Customer Service Associate - Part-Time Nights / Weekends Part Time - 13-29 hours New Hope, PA, US 5 days ago Requisition ID: 1546 Salary Range: $11.00 To $15.00 Hourly Job Description Job Title: Customer...

Customer Service Representative

  • Bridgewater, NJ (15 miles from Hopewell, NJ)
  • 4 days ago
  • Bridgewater, NJ (15 miles from Hopewell, NJ)
  • 4 days ago

Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....

Demographic Data for Hopewell, NJ

Moving to Hopewell, NJ? Find some basic demographic data about Hopewell, NJ below.


Local
National
4,649
145
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Hopewell, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hopewell, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hopewell, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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