Customer Service Jobs in Hackettstown, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Associate - Temporary

Dover, NJ (15 miles from Hackettstown, NJ)
6 hours ago

Dover, NJ (15 miles from Hackettstown, NJ)
6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Newton, NJ (13 miles from Hackettstown, NJ)
18 hours ago

Newton, NJ (13 miles from Hackettstown, NJ)
18 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Pharmacy Customer Service Associate

Franklin, NJ (20 miles from Hackettstown, NJ)
2 days ago

Franklin, NJ (20 miles from Hackettstown, NJ)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Staten Island - Full Time

Bridgewater, NJ (21 miles from Hackettstown, NJ)
2 days ago

Bridgewater, NJ (21 miles from Hackettstown, NJ)
2 days ago

Id : REQ_578969, Title : Retail Customer Experience Associate, Staten Island - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...163,...

Customer Service Representative

Washington, NJ (12 miles from Hackettstown, NJ)
3 days ago

Washington, NJ (12 miles from Hackettstown, NJ)
3 days ago

Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.,...

Customer Service Representative

Hampton, NJ (15 miles from Hackettstown, NJ)
3 days ago

Hampton, NJ (15 miles from Hackettstown, NJ)
3 days ago

Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with APPCARD INC We...

Customer Service Associate

Stirling, NJ (21 miles from Hackettstown, NJ)
7 days ago

Stirling, NJ (21 miles from Hackettstown, NJ)
7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Custom Solutions Customer Service Representative

Whitehouse Station, NJ (17 miles from Hackettstown, NJ)
8 days ago

Whitehouse Station, NJ (17 miles from Hackettstown, NJ)
8 days ago

Description for Internal Candidates Custom Solutions Customer Service Representative Role: The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements...

Customer Service Representative $17 hourly

Bridgewater, NJ (21 miles from Hackettstown, NJ)
9 days ago

Bridgewater, NJ (21 miles from Hackettstown, NJ)
9 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends....

Retail Customer Service Associate

Easton, PA (22 miles from Hackettstown, NJ)
13 days ago

Easton, PA (22 miles from Hackettstown, NJ)
13 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3796 Easton Nazareth Hwy, Easton...

Customer Service Representative Digital Beauty Advisor

Berkeley Heights, NJ (24 miles from Hackettstown, NJ)
13 days ago

Berkeley Heights, NJ (24 miles from Hackettstown, NJ)
13 days ago

. + Customer service experience preferred. + Strong writing, organization, and problem-solving skills. + Passion for beauty, fashion, or lifestyle brands. + Familiarity with major social platforms and...

Customer Service Associate

East Hanover, NJ (23 miles from Hackettstown, NJ)
15 days ago

East Hanover, NJ (23 miles from Hackettstown, NJ)
15 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

East Stroudsburg, PA (20 miles from Hackettstown, NJ)
19 days ago

East Stroudsburg, PA (20 miles from Hackettstown, NJ)
19 days ago

Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...

Dispensary Associate-PT (Wharton)

Wharton, NJ (13 miles from Hackettstown, NJ)
20 days ago

Wharton, NJ (13 miles from Hackettstown, NJ)
20 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Premium Audit Customer Service Representative - Remote

Morristown, NJ (18 miles from Hackettstown, NJ)
22 days ago

Morristown, NJ (18 miles from Hackettstown, NJ)
22 days ago

C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....

Remote Work

View all 26 jobs

Demographic Data for Hackettstown, NJ

Moving to Hackettstown, NJ? Find some basic demographic data about Hackettstown, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Hackettstown, NJ

Local

National

Total Population

31,255

Number of Businesses

742

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Hackettstown, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hackettstown, NJ offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Hackettstown, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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