Customer Service Jobs in Hackettstown, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Augusta, NJ (20 miles from Hackettstown, NJ)
- 2 hours ago
- Augusta, NJ (20 miles from Hackettstown, NJ)
- 2 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Parsippany, NJ (21 miles from Hackettstown, NJ)
- 8 hours ago
- Parsippany, NJ (21 miles from Hackettstown, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Berkeley Heights, NJ (24 miles from Hackettstown, NJ)
- 1 day ago
- Berkeley Heights, NJ (24 miles from Hackettstown, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newton, NJ (13 miles from Hackettstown, NJ)
- 2 days ago
- Newton, NJ (13 miles from Hackettstown, NJ)
- 2 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Retail Customer Service Specialist
- Easton, PA (22 miles from Hackettstown, NJ)
- 7 days ago
- Easton, PA (22 miles from Hackettstown, NJ)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Agent, Cross Functional (Full-Time)
- Rockaway, NJ (18 miles from Hackettstown, NJ)
- 8 days ago
- Rockaway, NJ (18 miles from Hackettstown, NJ)
- 8 days ago
Hammer Operator - 2nd Shift Job Description: With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the spanet leader in manufacturing large,...
Customer Care Representative I
- Morristown, NJ (18 miles from Hackettstown, NJ)
- 8 days ago
- Morristown, NJ (18 miles from Hackettstown, NJ)
- 8 days ago
. + Researches and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with requested information. + Under immediate supervision,...
Customer Service Representative
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
As a Customer Service Representative, youll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls....
Associate Customer Service Representative
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....
Senior Customer Service Representative
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
As a Senior Customer Service Representative, youll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls....
Associate Customer Service Representative (2nd Shift)
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
- Bridgewater, NJ (21 miles from Hackettstown, NJ)
- 11 days ago
At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....
Customer Service Representative
- Denville, NJ (17 miles from Hackettstown, NJ)
- 11 days ago
- Denville, NJ (17 miles from Hackettstown, NJ)
- 11 days ago
Responsibilities The Customer Service Representative is a high level customer service position that is one of the first lines of communication within the department....
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative Job Hackettstown, NJ
- Hackettstown, NJ
- 15 days ago
- Hackettstown, NJ
- 15 days ago
Apply Now Why Youll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...
Sales & Customer Service Associate
- Branchburg, NJ (23 miles from Hackettstown, NJ)
- 15 days ago
- Branchburg, NJ (23 miles from Hackettstown, NJ)
- 15 days ago
As a sales and customer service associate at our Branchburg franchised location, you'll join a wellness community that's 35,000 strong....
Demographic Data for Hackettstown, NJ
Moving to Hackettstown, NJ? Find some basic demographic data about Hackettstown, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hackettstown, NJ
Highest Education Level
Customer Services in Hackettstown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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