Customer Service Jobs in Hackensack, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (12 miles from Hackensack, NJ)
- 60+ days ago
- Newark, NJ (12 miles from Hackensack, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Rye Brook, NY (21 miles from Hackensack, NJ)
- 90+ days ago
- Rye Brook, NY (21 miles from Hackensack, NJ)
- 90+ days ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Customer Service Representative
- Teaneck, NJ (1 mile from Hackensack, NJ)
- 13 days ago
- Teaneck, NJ (1 mile from Hackensack, NJ)
- 13 days ago
We value people that are passionate about providing excellent customer service....
- New York, NY (9 miles from Hackensack, NJ)
- 5 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 5 hours ago
The goal of a Customer Service Associate is to attain customer satisfaction by responding in a timely and professional manner....
- Dobbs Ferry, NY (12 miles from Hackensack, NJ)
- 5 hours ago
- Dobbs Ferry, NY (12 miles from Hackensack, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Evening/Overnight Customer Service Representative
- Union, NJ (17 miles from Hackensack, NJ)
- 8 hours ago
- Union, NJ (17 miles from Hackensack, NJ)
- 8 hours ago
Customer Service Representative Responsibilities: Monitor emergency alarm signals in a clean and modern call center environment Provide excellent customer service Collect information from our customers...
Pharmacy Customer Service Associate
- Bronx, NY (8 miles from Hackensack, NJ)
- 17 hours ago
- Bronx, NY (8 miles from Hackensack, NJ)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Carlstadt, NJ (4 miles from Hackensack, NJ)
- 1 day ago
- Carlstadt, NJ (4 miles from Hackensack, NJ)
- 1 day ago
Customer Service Representative who can become an integral member of the team....
Customer Service Associate - Temporary
- Elizabeth, NJ (16 miles from Hackensack, NJ)
- 1 day ago
- Elizabeth, NJ (16 miles from Hackensack, NJ)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative - PT
- New York, NY (9 miles from Hackensack, NJ)
- 1 day ago
- New York, NY (9 miles from Hackensack, NJ)
- 1 day ago
service....
- Madison, NJ (21 miles from Hackensack, NJ)
- 1 day ago
- Madison, NJ (21 miles from Hackensack, NJ)
- 1 day ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Pharmacy Customer Service Associate
- Morristown, NJ (24 miles from Hackensack, NJ)
- 1 day ago
- Morristown, NJ (24 miles from Hackensack, NJ)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Linden, NJ (20 miles from Hackensack, NJ)
- 1 day ago
- Linden, NJ (20 miles from Hackensack, NJ)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Analyst, Client Service Representative- Transaction Banking
- Jersey City, NJ (11 miles from Hackensack, NJ)
- 1 day ago
- Jersey City, NJ (11 miles from Hackensack, NJ)
- 1 day ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkCustomer Service Representative
- White Plains, NY (17 miles from Hackensack, NJ)
- 1 day ago
- White Plains, NY (17 miles from Hackensack, NJ)
- 1 day ago
As a Customer Service Representative, you will play a crucial role in our mission to help enable people to live their lives to the fullest....
Demographic Data for Hackensack, NJ
Moving to Hackensack, NJ? Find some basic demographic data about Hackensack, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hackensack, NJ
Highest Education Level
Customer Services in Hackensack, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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