Customer Service Jobs in Glassboro, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 73 Jobs

Customer Service Associate

  • Bellmawr, NJ (11 miles from Glassboro, NJ)
  • 30+ days ago
  • Bellmawr, NJ (11 miles from Glassboro, NJ)
  • 30+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Senior Customer Service Representative - Corporate

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 14 hours ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 14 hours ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative Specialist Senior (GOV)

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 15 hours ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 15 hours ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Remote Work

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2025

  • Delair, NJ (18 miles from Glassboro, NJ)
  • 15 hours ago
  • Delair, NJ (18 miles from Glassboro, NJ)
  • 15 hours ago

Keywords: Customer Service Representative, Location: Pennsauken, NJ - 08110 Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to...

Remote Work

Part Time - Housing & Food Services - Customer Service Representative (Cashier)

  • Media, PA (21 miles from Glassboro, NJ)
  • 15 hours ago
  • Media, PA (21 miles from Glassboro, NJ)
  • 15 hours ago

Providing good customer service. Keeping areas neat and orderly. Maintaining a stock of supplies....

Pharmacy Customer Service Associate

  • Evesham, NJ (15 miles from Glassboro, NJ)
  • 1 day ago
  • Evesham, NJ (15 miles from Glassboro, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Insurance Customer Service Representative

  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 1 day ago
  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 1 day ago

We are recruiting a dynamic and customer-focused individual to join our client as a Customer Service Representative (CSR) for Commercial Insurance....

Aviation Front Desk Customer Service Representative

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 1 day ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 1 day ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Dispensary Associate

  • Camden, NJ (15 miles from Glassboro, NJ)
  • 1 day ago
  • Camden, NJ (15 miles from Glassboro, NJ)
  • 1 day ago

The Dispensary Associate will be cross-trained in all order fulfillment activities which include preparing orders, entering product information, calling customers with product requests, checking ID's...

Client Service Representative

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 1 day ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 1 day ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Representative

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 1 day ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 1 day ago

Service Center Center City South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...

2nd shift Customer Service Representative Supervisor

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 2 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 2 days ago

service skills and 3-5 years of previous customer service experience (i.e. scheduling, taking in-bound calls and making outbound calls) 3-5 years of experience with case management systems Knowledge...

Customer Service Representative Part Time

  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 2 days ago
  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 2 days ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Retail Customer Service Associate II

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 3 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 3 days ago

QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 17.24 USD to 24.58 USD and will...

Customer Service Representative - CT

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 3 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 3 days ago

Facilitates communications between various Customer Service Operations work groups....

Demographic Data for Glassboro, NJ

Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.

Local
National
24,818
406
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
edX
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Glassboro, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glassboro, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glassboro, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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