Customer Service Jobs in Glassboro, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 6 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 6 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Associate (Berkley One Solutions Specialist I)

  • Edgemoor, DE (19 miles from Glassboro, NJ)
  • 2 hours ago
  • Edgemoor, DE (19 miles from Glassboro, NJ)
  • 2 hours ago

Qualifications 1-3+ years of customer service experience, preferably in a high-volume customer support environment Experience contributing in a high performing customer service center team in a high...

Customer Service Associate

  • Brookhaven, PA (18 miles from Glassboro, NJ)
  • 4 hours ago
  • Brookhaven, PA (18 miles from Glassboro, NJ)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Benefits Customer Service Representative - Bilingual Seasonal Colleague (Mt. Laurel) 2025

  • Mount Laurel, NJ (21 miles from Glassboro, NJ)
  • 6 hours ago
  • Mount Laurel, NJ (21 miles from Glassboro, NJ)
  • 6 hours ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2025

  • Mount Laurel, NJ (21 miles from Glassboro, NJ)
  • 6 hours ago
  • Mount Laurel, NJ (21 miles from Glassboro, NJ)
  • 6 hours ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Client Service Representative

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 6 hours ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 6 hours ago

Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth....

Client Service Representative - Business License

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 6 hours ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 6 hours ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Associate

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 18 hours ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 18 hours ago

Customer Service Rep $20 an hour mens clothing distributer 8:30m to 5pm Monday to Friday Billing order entry/filing/data entry reporting 5 years of customer service experience stabile resume 5 plus...

Pharmacy Customer Service Associate

  • Sicklerville, NJ (8 miles from Glassboro, NJ)
  • 1 day ago
  • Sicklerville, NJ (8 miles from Glassboro, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Cardmember Services

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 1 day ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 1 day ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Representative

  • New Castle, DE (24 miles from Glassboro, NJ)
  • 1 day ago
  • New Castle, DE (24 miles from Glassboro, NJ)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate- Overnight Shift

  • New Castle, DE (24 miles from Glassboro, NJ)
  • 1 day ago
  • New Castle, DE (24 miles from Glassboro, NJ)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 1 day ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate - Temporary

  • Evesham, NJ (15 miles from Glassboro, NJ)
  • 1 day ago
  • Evesham, NJ (15 miles from Glassboro, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Berlin, NJ (11 miles from Glassboro, NJ)
  • 3 days ago
  • Berlin, NJ (11 miles from Glassboro, NJ)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Glassboro, NJ

Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.

Local
National
24,818
406
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Glassboro, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glassboro, NJ offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glassboro, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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