Customer Service Jobs in Freehold, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs

Customer Service Associate Trainee Part Time

  • Ocean Twp, NJ (15 miles from Freehold, NJ)
  • 7 hours ago
  • Ocean Twp, NJ (15 miles from Freehold, NJ)
  • 7 hours ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Ocean Store and Salvage - Ocean Twp, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $16.25 Hourly...

Customer Service Representative

  • Woodbridge, NJ (22 miles from Freehold, NJ)
  • 8 hours ago
  • Woodbridge, NJ (22 miles from Freehold, NJ)
  • 8 hours ago

We have an exciting full-time, in-person opportunity in Elizabeth, NJ for a Customer Service Representative to join a growing and supportive team!...

Bilingual Customer Service Representative

  • Cranbury, NJ (14 miles from Freehold, NJ)
  • 8 hours ago
  • Cranbury, NJ (14 miles from Freehold, NJ)
  • 8 hours ago

We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 9 hours ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 9 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Pharmacy Customer Service Associate

  • Toms River, NJ (18 miles from Freehold, NJ)
  • 9 hours ago
  • Toms River, NJ (18 miles from Freehold, NJ)
  • 9 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Wall, NJ (12 miles from Freehold, NJ)
  • 9 hours ago
  • Wall, NJ (12 miles from Freehold, NJ)
  • 9 hours ago

Customer Service Representative Job Details Job Location Wall NJ Corporate Office - Wall, NJ Salary Range $19.00 - $21.00 Hourly Description The Customer Service Representative/Project Concierge is...

Customer Service Associate

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 9 hours ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 9 hours ago

+ Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)...

Customer Service Associate

  • Freehold, NJ
  • 10 hours ago
  • Freehold, NJ
  • 10 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate - Temporary

  • West Long Branch, NJ (15 miles from Freehold, NJ)
  • 10 hours ago
  • West Long Branch, NJ (15 miles from Freehold, NJ)
  • 10 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 12 hours ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 12 hours ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative

  • Oakhurst, NJ (14 miles from Freehold, NJ)
  • 12 hours ago
  • Oakhurst, NJ (14 miles from Freehold, NJ)
  • 12 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative, Specialized Services Bagster

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 1 day ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 1 day ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 1 day ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 1 day ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 1 day ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative- Jersey Shore

  • Wall, NJ (12 miles from Freehold, NJ)
  • 1 day ago
  • Wall, NJ (12 miles from Freehold, NJ)
  • 1 day ago

Qualifications QUALIFICATIONS (Education/Experience/Knowledge, Skills & Abilities Required): College degree preferred and a minimum of 3-5 years of customer service, account management or sales experience...

Demographic Data for Freehold, NJ

Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.


Local
National
56,444
1,772
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Freehold, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Freehold, NJ offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freehold, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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