Customer Service Jobs in Freehold, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs
Cosmopolitan Staffing Services

Customer Service Representative

Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....

Customer Accounts Advisor

  • Perth Amboy, NJ (20 miles from Freehold, NJ)
  • 45+ days ago
  • Perth Amboy, NJ (20 miles from Freehold, NJ)
  • 45+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Pharmacy Customer Service Associate

  • Spring Lake, NJ (14 miles from Freehold, NJ)
  • 2 hours ago
  • Spring Lake, NJ (14 miles from Freehold, NJ)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 3 hours ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 3 hours ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative (CSR)

  • Kingston, NJ (20 miles from Freehold, NJ)
  • 3 hours ago
  • Kingston, NJ (20 miles from Freehold, NJ)
  • 3 hours ago

service and relationships....

Customer Service Representative

  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 18 hours ago
  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 18 hours ago

Overview Careers Powered by Parts Authority Customer Service Representative **Collision Auto Body Parts** Parts Authority is growing fast, and we're building a dedicated team of Customer Service Representatives...

Customer Service Representative

  • Edison, NJ (20 miles from Freehold, NJ)
  • 1 day ago
  • Edison, NJ (20 miles from Freehold, NJ)
  • 1 day ago

Adecco is looking for a** **Customer Service Representative** **.** **Pay Rate: $** 18.50 (15.00) **Position Type:** Onsite **Location:** Edison NJ 08817] **Shift:** Monday - Tuesday 6:00am -2:30pm...

Customer Service Representative

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 1 day ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 1 day ago

Salary/Hourly Rate: $20/hr Position Overview: The Customer Service Representative will assist the company owner directly in managing customer service-related tasks, such as managing inbound/outbound...

Customer Service Associate

  • Neptune City, NJ (11 miles from Freehold, NJ)
  • 1 day ago
  • Neptune City, NJ (11 miles from Freehold, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Neptune, NJ (11 miles from Freehold, NJ)
  • 2 days ago
  • Neptune, NJ (11 miles from Freehold, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 2 days ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Trenton, NJ (23 miles from Freehold, NJ)
  • 2 days ago
  • Trenton, NJ (23 miles from Freehold, NJ)
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Front Desk / Customer Service Representative

  • Edison, NJ (20 miles from Freehold, NJ)
  • 2 days ago
  • Edison, NJ (20 miles from Freehold, NJ)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative

  • Lakewood, NJ (11 miles from Freehold, NJ)
  • 2 days ago
  • Lakewood, NJ (11 miles from Freehold, NJ)
  • 2 days ago

Lakewood, New Jersey Salary range: $24.50/hr - $31.32/hr The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products...

Senior Customer Service Representative

  • Keasbey, NJ (19 miles from Freehold, NJ)
  • 4 days ago
  • Keasbey, NJ (19 miles from Freehold, NJ)
  • 4 days ago

SENIOR WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...

Demographic Data for Freehold, NJ

Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.

Local
National
56,444
1,772
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Freehold, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Freehold, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freehold, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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