Customer Service Jobs in Franklin, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Augusta, NJ (5 miles from Franklin, NJ)
- 5 hours ago
- Augusta, NJ (5 miles from Franklin, NJ)
- 5 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Associate - Temporary
- Ramsey, NJ (23 miles from Franklin, NJ)
- 16 hours ago
- Ramsey, NJ (23 miles from Franklin, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lincoln Park, NJ (19 miles from Franklin, NJ)
- 16 hours ago
- Lincoln Park, NJ (19 miles from Franklin, NJ)
- 16 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Morristown, NJ (23 miles from Franklin, NJ)
- 17 hours ago
- Morristown, NJ (23 miles from Franklin, NJ)
- 17 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Urgent Hiring For Customer Service Representative Paying $19.50
- Chester, NY (24 miles from Franklin, NJ)
- 2 days ago
- Chester, NY (24 miles from Franklin, NJ)
- 2 days ago
a dynamic role in customer service with opportunities for growth and flexibility?...
Customer Service Representative
- Parsippany, NJ (20 miles from Franklin, NJ)
- 3 days ago
- Parsippany, NJ (20 miles from Franklin, NJ)
- 3 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative
- Chester, NY (24 miles from Franklin, NJ)
- 3 days ago
- Chester, NY (24 miles from Franklin, NJ)
- 3 days ago
role in customer service with opportunities for growth and flexibility?...
Customer Care Representative I
- Middletown, NY (24 miles from Franklin, NJ)
- 4 days ago
- Middletown, NY (24 miles from Franklin, NJ)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative - Site
- Mahwah, NJ (21 miles from Franklin, NJ)
- 5 days ago
- Mahwah, NJ (21 miles from Franklin, NJ)
- 5 days ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
Retail Customer Service Associate
- Ramsey, NJ (23 miles from Franklin, NJ)
- 6 days ago
- Ramsey, NJ (23 miles from Franklin, NJ)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative $17 hourly
- Kinnelon, NJ (13 miles from Franklin, NJ)
- 9 days ago
- Kinnelon, NJ (13 miles from Franklin, NJ)
- 9 days ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...
REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....
Customer Service Representative
- Mine Hill, NJ (15 miles from Franklin, NJ)
- 13 days ago
- Mine Hill, NJ (15 miles from Franklin, NJ)
- 13 days ago
Environmental Service company searching for a Customer Service Representative to put a human face on all of their customer touchpoints....
Customer Service Representative
- Roxbury Township, NJ (18 miles from Franklin, NJ)
- 14 days ago
- Roxbury Township, NJ (18 miles from Franklin, NJ)
- 14 days ago
Requisition Number: 202147 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Retail Customer Service Associate
- Middletown, NY (24 miles from Franklin, NJ)
- 16 days ago
- Middletown, NY (24 miles from Franklin, NJ)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
Demographic Data for Franklin, NJ
Moving to Franklin, NJ? Find some basic demographic data about Franklin, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, NJ
Highest Education Level
Customer Services in Franklin, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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