Customer Service Jobs in Forked River, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Associate

  • Bayville, NJ (4 miles from Forked River, NJ)
  • 1 day ago
  • Bayville, NJ (4 miles from Forked River, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Point Pleasant Boro, NJ (18 miles from Forked River, NJ)
  • 1 day ago
  • Point Pleasant Boro, NJ (18 miles from Forked River, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Toms River, NJ (10 miles from Forked River, NJ)
  • 2 days ago
  • Toms River, NJ (10 miles from Forked River, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Howell, NJ (20 miles from Forked River, NJ)
  • 3 days ago
  • Howell, NJ (20 miles from Forked River, NJ)
  • 3 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate

  • Lakewood, NJ (15 miles from Forked River, NJ)
  • 3 days ago
  • Lakewood, NJ (15 miles from Forked River, NJ)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Waretown, NJ (3 miles from Forked River, NJ)
  • 6 days ago
  • Waretown, NJ (3 miles from Forked River, NJ)
  • 6 days ago

Who We're Looking For Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations....

Customer Service Representative

  • Berkeley, NJ (7 miles from Forked River, NJ)
  • 6 days ago
  • Berkeley, NJ (7 miles from Forked River, NJ)
  • 6 days ago

CUSTOMER SERVICE REPRESENTATIVE IN BAYVILLE Date Posted: Monday, June 30, 2025 ?...

(NJNG Union) LTT Customer Service Representative

  • Wall, NJ (23 miles from Forked River, NJ)
  • 7 days ago
  • Wall, NJ (23 miles from Forked River, NJ)
  • 7 days ago

Service Representative to provide excellent customer service in a fast-paced call center environment....

Customer Service Representative

  • Lakewood, NJ (15 miles from Forked River, NJ)
  • 9 days ago
  • Lakewood, NJ (15 miles from Forked River, NJ)
  • 9 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Forked River, NJ
  • 9 days ago
  • Forked River, NJ
  • 9 days ago

Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with CENTRILOGIC INCWe...

Customer Service Representative

  • Jackson, NJ (17 miles from Forked River, NJ)
  • 10 days ago
  • Jackson, NJ (17 miles from Forked River, NJ)
  • 10 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Bayville, NJ (4 miles from Forked River, NJ)
  • 10 days ago
  • Bayville, NJ (4 miles from Forked River, NJ)
  • 10 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Howell, NJ (20 miles from Forked River, NJ)
  • 18 days ago
  • Howell, NJ (20 miles from Forked River, NJ)
  • 18 days ago

Customer Service Representative Job Title : Customer Service Location : Howell NJ Duration : Full Time Job Description: Customer Service Representative to be the first point of contact for our valued...

Customer Service Associate Trainee Part Time

  • Toms River, NJ (10 miles from Forked River, NJ)
  • 24 days ago
  • Toms River, NJ (10 miles from Forked River, NJ)
  • 24 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Toms River Store - Toms River, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Customer Service Associate- Overnight Shift

  • Brick, NJ (15 miles from Forked River, NJ)
  • 27 days ago
  • Brick, NJ (15 miles from Forked River, NJ)
  • 27 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Demographic Data for Forked River, NJ

Moving to Forked River, NJ? Find some basic demographic data about Forked River, NJ below.


Local
National
20,953
454
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Forked River, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Forked River, NJ offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Forked River, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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