Customer Service Jobs in Fair Lawn, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 174 Jobs

Customer Service Representative

  • Newark, NJ (14 miles from Fair Lawn, NJ)
  • 21 days ago
  • Newark, NJ (14 miles from Fair Lawn, NJ)
  • 21 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Aviation Front Desk Customer Service Representative Full Time Job White Plains, NY

  • White Plains, NY (19 miles from Fair Lawn, NJ)
  • 2 hours ago
  • White Plains, NY (19 miles from Fair Lawn, NJ)
  • 2 hours ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Retail Customer Service Associate Part Time

  • New York, NY (14 miles from Fair Lawn, NJ)
  • 8 hours ago
  • New York, NY (14 miles from Fair Lawn, NJ)
  • 8 hours ago

service to members....

Customer Service Representative

  • Newark, NJ (14 miles from Fair Lawn, NJ)
  • 8 hours ago
  • Newark, NJ (14 miles from Fair Lawn, NJ)
  • 8 hours ago

Valid driver's license 24/7 operation - Able to work a flexible schedule Standing/walking up to 8 hours Preferred Qualifications Customer Service Experience One year of lead or supervisory experience...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Wayne, NJ (6 miles from Fair Lawn, NJ)
  • 8 hours ago
  • Wayne, NJ (6 miles from Fair Lawn, NJ)
  • 8 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Pharmacy Customer Service Associate

  • Chappaqua, NY (24 miles from Fair Lawn, NJ)
  • 9 hours ago
  • Chappaqua, NY (24 miles from Fair Lawn, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Little Falls, NJ (6 miles from Fair Lawn, NJ)
  • 12 hours ago
  • Little Falls, NJ (6 miles from Fair Lawn, NJ)
  • 12 hours ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)

  • East Elmhurst, NY (17 miles from Fair Lawn, NJ)
  • 12 hours ago
  • East Elmhurst, NY (17 miles from Fair Lawn, NJ)
  • 12 hours ago

Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....

Remote Customer Service Representative - English & Spanish

  • Florham Park, NJ (18 miles from Fair Lawn, NJ)
  • 23 hours ago
  • Florham Park, NJ (18 miles from Fair Lawn, NJ)
  • 23 hours ago

Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success....

Remote Work

Customer Service Associate - Temporary

  • East Elmhurst, NY (17 miles from Fair Lawn, NJ)
  • 1 day ago
  • East Elmhurst, NY (17 miles from Fair Lawn, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Eastchester, NY (15 miles from Fair Lawn, NJ)
  • 1 day ago
  • Eastchester, NY (15 miles from Fair Lawn, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Dumont, NJ (6 miles from Fair Lawn, NJ)
  • 1 day ago
  • Dumont, NJ (6 miles from Fair Lawn, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Aviation Front Desk Customer Service Representative Full Time Job

  • White Plains, NY (19 miles from Fair Lawn, NJ)
  • 1 day ago
  • White Plains, NY (19 miles from Fair Lawn, NJ)
  • 1 day ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Bakery Assistant/Customer Service associate

  • Berkeley Heights, NJ (23 miles from Fair Lawn, NJ)
  • 1 day ago
  • Berkeley Heights, NJ (23 miles from Fair Lawn, NJ)
  • 1 day ago

The ideal candidate will have a passion for baking and customer service skills and a desire to grow within our bakery. SUNDAYS/MONDAYS OFF!! Job Qualifications: Minimal or no experience required....

Customer Service Associate

  • Wyckoff, NJ (4 miles from Fair Lawn, NJ)
  • 1 day ago
  • Wyckoff, NJ (4 miles from Fair Lawn, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Fair Lawn, NJ

Moving to Fair Lawn, NJ? Find some basic demographic data about Fair Lawn, NJ below.

Local
National
34,927
1,061
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Fair Lawn, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fair Lawn, NJ offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fair Lawn, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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