Customer Service Jobs in Englewood Cliffs, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Newark, NJ (15 miles from Englewood Cliffs, NJ)
- 3 days ago
- Newark, NJ (15 miles from Englewood Cliffs, NJ)
- 3 days ago
service....
Customer Service Representative - FT
- East Elmhurst, NY (9 miles from Englewood Cliffs, NJ)
- 90+ days ago
- East Elmhurst, NY (9 miles from Englewood Cliffs, NJ)
- 90+ days ago
service....
- Rye Brook, NY (17 miles from Englewood Cliffs, NJ)
- 90+ days ago
- Rye Brook, NY (17 miles from Englewood Cliffs, NJ)
- 90+ days ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Customer Service Representative II
- Newark, NJ (15 miles from Englewood Cliffs, NJ)
- 45+ days ago
- Newark, NJ (15 miles from Englewood Cliffs, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
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- Butler, NJ (23 miles from Englewood Cliffs, NJ)
- 45+ days ago
- Butler, NJ (23 miles from Englewood Cliffs, NJ)
- 45+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
PartTime Customer Service Associate Pro Weekend
- Orangeburg, NY (11 miles from Englewood Cliffs, NJ)
- 2 hours ago
- Orangeburg, NY (11 miles from Englewood Cliffs, NJ)
- 2 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Pharmacy Customer Service Associate
- Hillsdale, NJ (10 miles from Englewood Cliffs, NJ)
- 3 hours ago
- Hillsdale, NJ (10 miles from Englewood Cliffs, NJ)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Clifton, NJ (10 miles from Englewood Cliffs, NJ)
- 5 hours ago
- Clifton, NJ (10 miles from Englewood Cliffs, NJ)
- 5 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Experience Associate (Cashier)
- Scarsdale, NY (11 miles from Englewood Cliffs, NJ)
- 5 hours ago
- Scarsdale, NY (11 miles from Englewood Cliffs, NJ)
- 5 hours ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
Part Time Customer Service Associate
- Astoria, NY (9 miles from Englewood Cliffs, NJ)
- 15 hours ago
- Astoria, NY (9 miles from Englewood Cliffs, NJ)
- 15 hours ago
Wage: $19.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks...
Loss Prevention Customer Service Associate II
- Nanuet, NY (15 miles from Englewood Cliffs, NJ)
- 15 hours ago
- Nanuet, NY (15 miles from Englewood Cliffs, NJ)
- 15 hours ago
Address: 205 East Route 59 Location: USA TJ Maxx Store 0396 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....
- Elizabeth, NJ (18 miles from Englewood Cliffs, NJ)
- 16 hours ago
- Elizabeth, NJ (18 miles from Englewood Cliffs, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Union, NJ (21 miles from Englewood Cliffs, NJ)
- 20 hours ago
- Union, NJ (21 miles from Englewood Cliffs, NJ)
- 20 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Licensed Customer Service Representative
- Newark, NJ (15 miles from Englewood Cliffs, NJ)
- 20 hours ago
- Newark, NJ (15 miles from Englewood Cliffs, NJ)
- 20 hours ago
abilities and attention to detail. + Ability to work independently and as part of a team. + Proficiency in using customer service software and tools....
Remote WorkCustomer Service Representative - Bilingual
- New York, NY (9 miles from Englewood Cliffs, NJ)
- 1 day ago
- New York, NY (9 miles from Englewood Cliffs, NJ)
- 1 day ago
Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures....
Demographic Data for Englewood Cliffs, NJ
Moving to Englewood Cliffs, NJ? Find some basic demographic data about Englewood Cliffs, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Englewood Cliffs, NJ
Highest Education Level
Customer Services in Englewood Cliffs, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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