Customer Service Jobs in Elizabeth, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- Newark, NJ (4 miles from Elizabeth, NJ)
- 60+ days ago
- Newark, NJ (4 miles from Elizabeth, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Newark, NJ (4 miles from Elizabeth, NJ)
- 9 hours ago
- Newark, NJ (4 miles from Elizabeth, NJ)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Union City, NJ (10 miles from Elizabeth, NJ)
- 9 hours ago
- Union City, NJ (10 miles from Elizabeth, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bayonne, NJ (3 miles from Elizabeth, NJ)
- 9 hours ago
- Bayonne, NJ (3 miles from Elizabeth, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- New York, NY (10 miles from Elizabeth, NJ)
- 12 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 12 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Veterinary Client Service Representative
- New York, NY (10 miles from Elizabeth, NJ)
- 13 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 13 hours ago
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
Will Call Customer Service Representative (CRL)
- Secaucus, NJ (9 miles from Elizabeth, NJ)
- 18 hours ago
- Secaucus, NJ (9 miles from Elizabeth, NJ)
- 18 hours ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Customer Service Representative
- Bronx, NY (16 miles from Elizabeth, NJ)
- 18 hours ago
- Bronx, NY (16 miles from Elizabeth, NJ)
- 18 hours ago
The ideal candidate will play a pivotal role in ensuring smooth operations through proficient administration and exceptional customer service....
Lead Retail Customer Service Associate
- New York, NY (10 miles from Elizabeth, NJ)
- 22 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 22 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- New York, NY (10 miles from Elizabeth, NJ)
- 22 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 22 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Success Representative
- New York, NY (10 miles from Elizabeth, NJ)
- 22 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 22 hours ago
The CSR will work closely with internal stakeholders to provide exceptional customer service to our customers....
Part-Time Customer Service Representative - Chelsea
- New York, NY (10 miles from Elizabeth, NJ)
- 23 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 23 hours ago
service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...
Customer Service Representative
- East Brunswick, NJ (20 miles from Elizabeth, NJ)
- 23 hours ago
- East Brunswick, NJ (20 miles from Elizabeth, NJ)
- 23 hours ago
Collaborate with cross-functional teams, such as Sales, Production, and Shipping, to ensure efficient order fulfillment and customer satisfaction....
Retail Customer Service Supervisor
- Staten Island, NY (5 miles from Elizabeth, NJ)
- 1 day ago
- Staten Island, NY (5 miles from Elizabeth, NJ)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Ridgefield Park, NJ (15 miles from Elizabeth, NJ)
- 1 day ago
- Ridgefield Park, NJ (15 miles from Elizabeth, NJ)
- 1 day ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Demographic Data for Elizabeth, NJ
Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Elizabeth, NJ
Highest Education Level
Customer Services in Elizabeth, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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