Customer Service Jobs in Elizabeth, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 215 Jobs
Cosmopolitan Staffing Services

Customer Service Representative

Job Summary Our client is seeking a detail-oriented and proactive Customer Service Representative to join their dynamic team....

Customer Service Representative

  • Teaneck, NJ (17 miles from Elizabeth, NJ)
  • 3 hours ago
  • Teaneck, NJ (17 miles from Elizabeth, NJ)
  • 3 hours ago

Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....

Remote Work

Customer Service Representative $17 hourly

  • Jersey City, NJ (6 miles from Elizabeth, NJ)
  • 4 hours ago
  • Jersey City, NJ (6 miles from Elizabeth, NJ)
  • 4 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Representative

  • Tinton Falls, NJ (22 miles from Elizabeth, NJ)
  • 5 hours ago
  • Tinton Falls, NJ (22 miles from Elizabeth, NJ)
  • 5 hours ago

The Customer Service Representative, under the direction of the Customer Service Supervisor, is responsible for all customer service related inquiries across the Hackensack Meridian Health (HMH) network...

Customer Service Associate - Temporary

  • Linden, NJ (4 miles from Elizabeth, NJ)
  • 5 hours ago
  • Linden, NJ (4 miles from Elizabeth, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Wayne, NJ (19 miles from Elizabeth, NJ)
  • 5 hours ago
  • Wayne, NJ (19 miles from Elizabeth, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate Part Time

  • Whippany, NJ (16 miles from Elizabeth, NJ)
  • 5 hours ago
  • Whippany, NJ (16 miles from Elizabeth, NJ)
  • 5 hours ago

service to members....

Customer Service Representative - Brooklyn, NY

  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 5 hours ago
  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 5 hours ago

Essential Duties and Responsibilities: - Foster strong customer relationships, monitoring their engagement and progress. - Collaborate regularly with customers to attain program goals and sustain...

Customer Service Representative (Bronx)

  • Bronx, NY (16 miles from Elizabeth, NJ)
  • 5 hours ago
  • Bronx, NY (16 miles from Elizabeth, NJ)
  • 5 hours ago

Warehouse Distributor seeking motivated Customer Service Representatives to attend to sales for multiple locations, answer customer inquiries, and coordinate dispatch with warehouse....

CUSTOMER SERVICE ASSOCIATE - WALGREENS (Neptune)

  • Middletown, NJ (19 miles from Elizabeth, NJ)
  • 8 hours ago
  • Middletown, NJ (19 miles from Elizabeth, NJ)
  • 8 hours ago

-Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Jersey City, NJ (6 miles from Elizabeth, NJ)
  • 8 hours ago
  • Jersey City, NJ (6 miles from Elizabeth, NJ)
  • 8 hours ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Jersey City, New Jersey, United States Of America Views:15 You will have a passion for going above and beyond for...

Retail Customer Service II (34-40hrs/wk)

  • New York, NY (10 miles from Elizabeth, NJ)
  • 8 hours ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 8 hours ago

service experience preferred High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will be based on relevant work experience....

Customer Service Representative (CSR)

  • Edison, NJ (15 miles from Elizabeth, NJ)
  • 10 hours ago
  • Edison, NJ (15 miles from Elizabeth, NJ)
  • 10 hours ago

CUSTOMER SERVICE REPRESENTATIVE (CSR) SALES JOBS Location: Edison, NJ Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including...

Customer Service Representative

  • New York, NY (10 miles from Elizabeth, NJ)
  • 15 hours ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 15 hours ago

Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Assist distributors, general...

Retail Customer Service Associate

  • Hoboken, NJ (9 miles from Elizabeth, NJ)
  • 15 hours ago
  • Hoboken, NJ (9 miles from Elizabeth, NJ)
  • 15 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Elizabeth, NJ

Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.

Local
National
106,340
2,148
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Elizabeth, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elizabeth, NJ offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elizabeth, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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