Customer Service Jobs in Edison, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 145 Jobs

Bilingual Customer Service Representative

  • Newark, NJ (19 miles from Edison, NJ)
  • 60+ days ago
  • Newark, NJ (19 miles from Edison, NJ)
  • 60+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative - Utility

  • Dayton, NJ (11 miles from Edison, NJ)
  • 1 hour ago
  • Dayton, NJ (11 miles from Edison, NJ)
  • 1 hour ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution....

Customer Service Representative (Bilingual)

  • Linden, NJ (10 miles from Edison, NJ)
  • 1 hour ago
  • Linden, NJ (10 miles from Edison, NJ)
  • 1 hour ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Jersey City, NJ (22 miles from Edison, NJ)
  • 1 hour ago
  • Jersey City, NJ (22 miles from Edison, NJ)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Cranford, NJ (10 miles from Edison, NJ)
  • 1 hour ago
  • Cranford, NJ (10 miles from Edison, NJ)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative with Food distribution Experience

  • Brooklyn, NY (24 miles from Edison, NJ)
  • 4 hours ago
  • Brooklyn, NY (24 miles from Edison, NJ)
  • 4 hours ago

food distributor is seeking a reliable, detail-oriented Customer Service Representative to support customer, broker, and sales rep communication....

Customer Service Representative

  • Brooklyn, NY (24 miles from Edison, NJ)
  • 4 hours ago
  • Brooklyn, NY (24 miles from Edison, NJ)
  • 4 hours ago

Collaborated cross-functionally with internal departments to ensure timely and accurate order fulfillment. Supported the customer service team by assisting with daily reporting and status updates....

Evening/Overnight Customer Service Representative

  • Union, NJ (13 miles from Edison, NJ)
  • 14 hours ago
  • Union, NJ (13 miles from Edison, NJ)
  • 14 hours ago

Customer Service Representative Responsibilities: Monitor emergency alarm signals in a clean and modern call center environment Provide excellent customer service Collect information from our customers...

Customer Service Associate

  • Old Bridge, NJ (9 miles from Edison, NJ)
  • 1 day ago
  • Old Bridge, NJ (9 miles from Edison, NJ)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Bernardsville, NJ (17 miles from Edison, NJ)
  • 1 day ago
  • Bernardsville, NJ (17 miles from Edison, NJ)
  • 1 day ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with DLBHICKS LLCWe...

Remote Work

Customer Service Representative

  • Woodbridge, NJ (6 miles from Edison, NJ)
  • 1 day ago
  • Woodbridge, NJ (6 miles from Edison, NJ)
  • 1 day ago

We have an exciting full-time, in-person opportunity in Elizabeth, NJ for a Customer Service Representative to join a growing and supportive team!...

Bilingual Customer Service Representative

  • Cranbury, NJ (15 miles from Edison, NJ)
  • 1 day ago
  • Cranbury, NJ (15 miles from Edison, NJ)
  • 1 day ago

We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates....

Client Service Representative

  • Madison, NJ (16 miles from Edison, NJ)
  • 1 day ago
  • Madison, NJ (16 miles from Edison, NJ)
  • 1 day ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ (12 miles from Edison, NJ)
  • 1 day ago
  • Bridgewater, NJ (12 miles from Edison, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Princeton, NJ (17 miles from Edison, NJ)
  • 1 day ago
  • Princeton, NJ (17 miles from Edison, NJ)
  • 1 day ago

+ Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)...

Demographic Data for Edison, NJ

Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.

Local
National
107,875
3,666
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Edison, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edison, NJ offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edison, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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