Customer Service Jobs in Eatontown, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Pharmacy Customer Service Associate

  • Spotswood, NJ (18 miles from Eatontown, NJ)
  • 13 hours ago
  • Spotswood, NJ (18 miles from Eatontown, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Sayreville, NJ (19 miles from Eatontown, NJ)
  • 13 hours ago
  • Sayreville, NJ (19 miles from Eatontown, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Colonia, NJ (24 miles from Eatontown, NJ)
  • 1 day ago
  • Colonia, NJ (24 miles from Eatontown, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Bilingual Spanish Preferred

  • East Brunswick, NJ (20 miles from Eatontown, NJ)
  • 1 day ago
  • East Brunswick, NJ (20 miles from Eatontown, NJ)
  • 1 day ago

The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....

Remote Work

Customer Service Representative II

  • Berkeley, NJ (24 miles from Eatontown, NJ)
  • 1 day ago
  • Berkeley, NJ (24 miles from Eatontown, NJ)
  • 1 day ago

Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...

Customer Service Representative

  • Toms River, NJ (21 miles from Eatontown, NJ)
  • 1 day ago
  • Toms River, NJ (21 miles from Eatontown, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Service Representative, Commercial Insurance

  • Holmdel, NJ (7 miles from Eatontown, NJ)
  • 2 days ago
  • Holmdel, NJ (7 miles from Eatontown, NJ)
  • 2 days ago

Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....

Customer Service Representative

  • Freehold, NJ (12 miles from Eatontown, NJ)
  • 2 days ago
  • Freehold, NJ (12 miles from Eatontown, NJ)
  • 2 days ago

Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Service Associate

  • Toms River, NJ (21 miles from Eatontown, NJ)
  • 5 days ago
  • Toms River, NJ (21 miles from Eatontown, NJ)
  • 5 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative

  • Freehold, NJ (12 miles from Eatontown, NJ)
  • 6 days ago
  • Freehold, NJ (12 miles from Eatontown, NJ)
  • 6 days ago

Customer Service Representative Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...

Customer Service Representative

  • Wall Township, NJ (8 miles from Eatontown, NJ)
  • 7 days ago
  • Wall Township, NJ (8 miles from Eatontown, NJ)
  • 7 days ago

Customer Service Representative Call Center & Customer Service $ 24.04 / Hour location_on Wall Township, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Customer Service Representative

  • Linden, NJ (24 miles from Eatontown, NJ)
  • 9 days ago
  • Linden, NJ (24 miles from Eatontown, NJ)
  • 9 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Experience Associate

  • Jamesburg, NJ (18 miles from Eatontown, NJ)
  • 10 days ago
  • Jamesburg, NJ (18 miles from Eatontown, NJ)
  • 10 days ago

Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer....

Retail Customer Service Supervisor

  • East Brunswick, NJ (20 miles from Eatontown, NJ)
  • 12 days ago
  • East Brunswick, NJ (20 miles from Eatontown, NJ)
  • 12 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Temporary Dispensary Associate

  • Monroe Township, NJ (18 miles from Eatontown, NJ)
  • 13 days ago
  • Monroe Township, NJ (18 miles from Eatontown, NJ)
  • 13 days ago

The Dispensary Associate will be cross-trained in all order fulfillment activities which include preparing orders, entering product information, calling customers with product requests, checking ID's...

Demographic Data for Eatontown, NJ

Moving to Eatontown, NJ? Find some basic demographic data about Eatontown, NJ below.

Local
National
23,494
959
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Eatontown, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eatontown, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eatontown, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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