Customer Service Jobs in Eatontown, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- South River, NJ (19 miles from Eatontown, NJ)
- 10 hours ago
- South River, NJ (19 miles from Eatontown, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As a Customer Service Desk with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Woodbridge, NJ (21 miles from Eatontown, NJ)
- 2 days ago
- Woodbridge, NJ (21 miles from Eatontown, NJ)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Lakewood, NJ (16 miles from Eatontown, NJ)
- 2 days ago
- Lakewood, NJ (16 miles from Eatontown, NJ)
- 2 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Staten Island, NY (22 miles from Eatontown, NJ)
- 2 days ago
- Staten Island, NY (22 miles from Eatontown, NJ)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- New Brunswick, NJ (23 miles from Eatontown, NJ)
- 2 days ago
- New Brunswick, NJ (23 miles from Eatontown, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Jackson, NJ (19 miles from Eatontown, NJ)
- 3 days ago
- Jackson, NJ (19 miles from Eatontown, NJ)
- 3 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Cranbury, NJ (24 miles from Eatontown, NJ)
- 4 days ago
- Cranbury, NJ (24 miles from Eatontown, NJ)
- 4 days ago
Staffmark is hiring a Customer Service Representative for a temp-to-hire opportunity supporting a high-volume pharmaceutical distribution center....
Retail Customer Experience Associate, Freehold Raceway - Full Time
- Freehold, NJ (12 miles from Eatontown, NJ)
- 5 days ago
- Freehold, NJ (12 miles from Eatontown, NJ)
- 5 days ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Experience Associate, Menlo Park - Full Time
- Edison, NJ (23 miles from Eatontown, NJ)
- 5 days ago
- Edison, NJ (23 miles from Eatontown, NJ)
- 5 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Edison, NJ (23 miles from Eatontown, NJ)
- 6 days ago
- Edison, NJ (23 miles from Eatontown, NJ)
- 6 days ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- Monroe Township, NJ (18 miles from Eatontown, NJ)
- 6 days ago
- Monroe Township, NJ (18 miles from Eatontown, NJ)
- 6 days ago
fulfillment Job Requirements for Customer Service Representative: High school diploma or GED required 2+ years of wholesale experience supporting major retail accounts Solid understanding of EDI, order...
Part Time Customer Service Representative/Sales Support
- South River, NJ (19 miles from Eatontown, NJ)
- 7 days ago
- South River, NJ (19 miles from Eatontown, NJ)
- 7 days ago
Service skills a MUST Excellent computer skills (Microsoft Office, Google Docs, etc) Experience using SAP Business One a plus -Company is transitioning- High degree of multi-tasking and time management...
- Howell, NJ (11 miles from Eatontown, NJ)
- 7 days ago
- Howell, NJ (11 miles from Eatontown, NJ)
- 7 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- East Brunswick, NJ (20 miles from Eatontown, NJ)
- 8 days ago
- East Brunswick, NJ (20 miles from Eatontown, NJ)
- 8 days ago
Collaborate with cross-functional teams, such as Sales, Production, and Shipping, to ensure efficient order fulfillment and customer satisfaction....
Demographic Data for Eatontown, NJ
Moving to Eatontown, NJ? Find some basic demographic data about Eatontown, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Eatontown, NJ
Highest Education Level
Customer Services in Eatontown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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