Customer Service Jobs in Eatontown, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Customer Service Associate - Temporary

  • South River, NJ (19 miles from Eatontown, NJ)
  • 10 hours ago
  • South River, NJ (19 miles from Eatontown, NJ)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Eatontown, NJ
  • 11 hours ago
  • Eatontown, NJ
  • 11 hours ago

As a Customer Service Desk with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Woodbridge, NJ (21 miles from Eatontown, NJ)
  • 2 days ago
  • Woodbridge, NJ (21 miles from Eatontown, NJ)
  • 2 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Lakewood, NJ (16 miles from Eatontown, NJ)
  • 2 days ago
  • Lakewood, NJ (16 miles from Eatontown, NJ)
  • 2 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Staten Island, NY (22 miles from Eatontown, NJ)
  • 2 days ago
  • Staten Island, NY (22 miles from Eatontown, NJ)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • New Brunswick, NJ (23 miles from Eatontown, NJ)
  • 2 days ago
  • New Brunswick, NJ (23 miles from Eatontown, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Jackson, NJ (19 miles from Eatontown, NJ)
  • 3 days ago
  • Jackson, NJ (19 miles from Eatontown, NJ)
  • 3 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Cranbury, NJ (24 miles from Eatontown, NJ)
  • 4 days ago
  • Cranbury, NJ (24 miles from Eatontown, NJ)
  • 4 days ago

Staffmark is hiring a Customer Service Representative for a temp-to-hire opportunity supporting a high-volume pharmaceutical distribution center....

Retail Customer Experience Associate, Freehold Raceway - Full Time

  • Freehold, NJ (12 miles from Eatontown, NJ)
  • 5 days ago
  • Freehold, NJ (12 miles from Eatontown, NJ)
  • 5 days ago

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, Menlo Park - Full Time

  • Edison, NJ (23 miles from Eatontown, NJ)
  • 5 days ago
  • Edison, NJ (23 miles from Eatontown, NJ)
  • 5 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Edison, NJ (23 miles from Eatontown, NJ)
  • 6 days ago
  • Edison, NJ (23 miles from Eatontown, NJ)
  • 6 days ago

Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....

Customer Service Representative

  • Monroe Township, NJ (18 miles from Eatontown, NJ)
  • 6 days ago
  • Monroe Township, NJ (18 miles from Eatontown, NJ)
  • 6 days ago

fulfillment Job Requirements for Customer Service Representative: High school diploma or GED required 2+ years of wholesale experience supporting major retail accounts Solid understanding of EDI, order...

Part Time Customer Service Representative/Sales Support

  • South River, NJ (19 miles from Eatontown, NJ)
  • 7 days ago
  • South River, NJ (19 miles from Eatontown, NJ)
  • 7 days ago

Service skills a MUST Excellent computer skills (Microsoft Office, Google Docs, etc) Experience using SAP Business One a plus -Company is transitioning- High degree of multi-tasking and time management...

Customer Service Associate

  • Howell, NJ (11 miles from Eatontown, NJ)
  • 7 days ago
  • Howell, NJ (11 miles from Eatontown, NJ)
  • 7 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • East Brunswick, NJ (20 miles from Eatontown, NJ)
  • 8 days ago
  • East Brunswick, NJ (20 miles from Eatontown, NJ)
  • 8 days ago

Collaborate with cross-functional teams, such as Sales, Production, and Shipping, to ensure efficient order fulfillment and customer satisfaction....

Demographic Data for Eatontown, NJ

Moving to Eatontown, NJ? Find some basic demographic data about Eatontown, NJ below.


Local
National
23,494
959
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Eatontown, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eatontown, NJ offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eatontown, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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