Customer Service Jobs in East Orange, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (3 miles from East Orange, NJ)
- 22 days ago
- Newark, NJ (3 miles from East Orange, NJ)
- 22 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Bilingual Client Service Representative (English/Spanish)
- Brooklyn, NY (12 miles from East Orange, NJ)
- moments ago
- Brooklyn, NY (12 miles from East Orange, NJ)
- moments ago
service skills Comfortable using basic computer systems for scheduling and data entry Responsible, punctual, and detail oriented Prior experience in customer service or administrative support is a...
Customer Service Representative
- New York, NY (11 miles from East Orange, NJ)
- moments ago
- New York, NY (11 miles from East Orange, NJ)
- moments ago
Marketing firm actively looking for FRESH MINDS to join our NEW team members. Apply now to ... We are looking for motivated and excited individuals to join our fast-paced environment. Our ideal...
Loss Prevention Customer Service Associate II
- Jamaica, NY (21 miles from East Orange, NJ)
- 6 hours ago
- Jamaica, NY (21 miles from East Orange, NJ)
- 6 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- New York, NY (11 miles from East Orange, NJ)
- 6 hours ago
- New York, NY (11 miles from East Orange, NJ)
- 6 hours ago
Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
- Staten Island, NY (11 miles from East Orange, NJ)
- 7 hours ago
- Staten Island, NY (11 miles from East Orange, NJ)
- 7 hours ago
One year related experience required with customer service preferred....
- Ridgewood, NY (17 miles from East Orange, NJ)
- 7 hours ago
- Ridgewood, NY (17 miles from East Orange, NJ)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Fort Lee)
- Fort Lee, NJ (13 miles from East Orange, NJ)
- 10 hours ago
- Fort Lee, NJ (13 miles from East Orange, NJ)
- 10 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Piscataway, NJ (20 miles from East Orange, NJ)
- 10 hours ago
- Piscataway, NJ (20 miles from East Orange, NJ)
- 10 hours ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Customer Service Associate - Temporary
- Linden, NJ (10 miles from East Orange, NJ)
- 21 hours ago
- Linden, NJ (10 miles from East Orange, NJ)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Piscataway, NJ (20 miles from East Orange, NJ)
- 1 day ago
- Piscataway, NJ (20 miles from East Orange, NJ)
- 1 day ago
Customer Service Representative Location : Piscataway, NJ Hours/Schedule : M-F 8am- 5pm Type: contract to hire Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Retail Customer Service Associate Part Time
- New York, NY (11 miles from East Orange, NJ)
- 1 day ago
- New York, NY (11 miles from East Orange, NJ)
- 1 day ago
service to members....
Customer Service Representative
- Newark, NJ (3 miles from East Orange, NJ)
- 1 day ago
- Newark, NJ (3 miles from East Orange, NJ)
- 1 day ago
Valid driver's license 24/7 operation - Able to work a flexible schedule Standing/walking up to 8 hours Preferred Qualifications Customer Service Experience One year of lead or supervisory experience...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Wayne, NJ (12 miles from East Orange, NJ)
- 1 day ago
- Wayne, NJ (12 miles from East Orange, NJ)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Aerospace Customer Service Representative
- Avenel, NJ (13 miles from East Orange, NJ)
- 1 day ago
- Avenel, NJ (13 miles from East Orange, NJ)
- 1 day ago
This position requires a skilled, detail oriented, experienced team player to work in a fast-paced, diverse environment of repair administration management. The position is accountable for...
Demographic Data for East Orange, NJ
Moving to East Orange, NJ? Find some basic demographic data about East Orange, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Orange, NJ
Highest Education Level
Customer Services in East Orange, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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