Customer Service Jobs in Denville, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (19 miles from Denville, NJ)
- 19 days ago
- Newark, NJ (19 miles from Denville, NJ)
- 19 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Pharmacy Customer Service Associate
- Wyckoff, NJ (18 miles from Denville, NJ)
- 4 hours ago
- Wyckoff, NJ (18 miles from Denville, NJ)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Passaic, NJ (19 miles from Denville, NJ)
- 4 hours ago
- Passaic, NJ (19 miles from Denville, NJ)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Parsippany, NJ (4 miles from Denville, NJ)
- 4 hours ago
- Parsippany, NJ (4 miles from Denville, NJ)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Elizabeth, NJ (21 miles from Denville, NJ)
- 13 hours ago
- Elizabeth, NJ (21 miles from Denville, NJ)
- 13 hours ago
Deliver exceptional customer service by efficiently processing orders, monitoring product availability, and resolving customer inquiries and issues with accuracy and promptness....
Customer Service Representative - FT
- Newark, NJ (19 miles from Denville, NJ)
- 1 day ago
- Newark, NJ (19 miles from Denville, NJ)
- 1 day ago
service....
Customer Service Representative - The Mall at Short Hills
- Short Hills, NJ (12 miles from Denville, NJ)
- 1 day ago
- Short Hills, NJ (12 miles from Denville, NJ)
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Care Representative, PSA (Work onsite in Jersey City, NJ)
- Jersey City, NJ (24 miles from Denville, NJ)
- 1 day ago
- Jersey City, NJ (24 miles from Denville, NJ)
- 1 day ago
Who You Are: 2 years of customer service experience, preferably within a call center environment. Fluent in English....
Dispensary Associate-PT (Wharton)
- Wharton, NJ (6 miles from Denville, NJ)
- 1 day ago
- Wharton, NJ (6 miles from Denville, NJ)
- 1 day ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative (Bilingual Spanish)
- Linden, NJ (21 miles from Denville, NJ)
- 3 days ago
- Linden, NJ (21 miles from Denville, NJ)
- 3 days ago
Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL SPANISH) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary: The Bilingual...
Customer Service Representative (Bilingual Turkish)
- Linden, NJ (21 miles from Denville, NJ)
- 3 days ago
- Linden, NJ (21 miles from Denville, NJ)
- 3 days ago
Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE ( BILINGUAL IN TURKISH ) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary:...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (7 miles from Denville, NJ)
- 3 days ago
- Morristown, NJ (7 miles from Denville, NJ)
- 3 days ago
C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....
Remote Work- Woodbridge, NJ (24 miles from Denville, NJ)
- 3 days ago
- Woodbridge, NJ (24 miles from Denville, NJ)
- 3 days ago
Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....
Customer Service Representative
- South Plainfield, NJ (21 miles from Denville, NJ)
- 3 days ago
- South Plainfield, NJ (21 miles from Denville, NJ)
- 3 days ago
Responsible for day-to-day Customer Service activities, including ensuring all customer needs, questions and requirements are being met in a complete, accurate and timely manner, and supporting the...
Bilingual Customer Service Representative
- East Orange, NJ (16 miles from Denville, NJ)
- 3 days ago
- East Orange, NJ (16 miles from Denville, NJ)
- 3 days ago
Customer Service Experience....
Demographic Data for Denville, NJ
Moving to Denville, NJ? Find some basic demographic data about Denville, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Denville, NJ
Highest Education Level
Customer Services in Denville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »