Customer Service Jobs in Delaware, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- East Stroudsburg, PA (10 miles from Delaware, NJ)
- 4 hours ago
- East Stroudsburg, PA (10 miles from Delaware, NJ)
- 4 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Brodheadsville, PA (17 miles from Delaware, NJ)
- 1 day ago
- Brodheadsville, PA (17 miles from Delaware, NJ)
- 1 day ago
Performs a variety of clerical and customer service work in providing support to the hospital....
- Newton, NJ (18 miles from Delaware, NJ)
- 2 days ago
- Newton, NJ (18 miles from Delaware, NJ)
- 2 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Associate - Temporary
- Newton, NJ (18 miles from Delaware, NJ)
- 3 days ago
- Newton, NJ (18 miles from Delaware, NJ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Easton, PA (13 miles from Delaware, NJ)
- 7 days ago
- Easton, PA (13 miles from Delaware, NJ)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Hackettstown, NJ (13 miles from Delaware, NJ)
- 14 days ago
- Hackettstown, NJ (13 miles from Delaware, NJ)
- 14 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative Job Hackettstown, NJ
- Hackettstown, NJ (13 miles from Delaware, NJ)
- 15 days ago
- Hackettstown, NJ (13 miles from Delaware, NJ)
- 15 days ago
Apply Now Why Youll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...
Customer Service Representative Job
- Hackettstown, NJ (13 miles from Delaware, NJ)
- 16 days ago
- Hackettstown, NJ (13 miles from Delaware, NJ)
- 16 days ago
Apply Now Why You'll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...
Loss Prevention Tactical Customer Service Associate
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 17 days ago
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Easton, PA (13 miles from Delaware, NJ)
- 18 days ago
- Easton, PA (13 miles from Delaware, NJ)
- 18 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Loss Prevention Customer Service Associate
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 18 days ago
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Clinton, NJ (18 miles from Delaware, NJ)
- 22 days ago
- Clinton, NJ (18 miles from Delaware, NJ)
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ledgewood, NJ (21 miles from Delaware, NJ)
- 23 days ago
- Ledgewood, NJ (21 miles from Delaware, NJ)
- 23 days ago
Requisition Number: 205590 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Retail Customer Service Associate
- Easton, PA (13 miles from Delaware, NJ)
- 26 days ago
- Easton, PA (13 miles from Delaware, NJ)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3796 Easton Nazareth Hwy, Easton...
- East Stroudsburg, PA (10 miles from Delaware, NJ)
- 27 days ago
- East Stroudsburg, PA (10 miles from Delaware, NJ)
- 27 days ago
Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Delaware, NJ
Highest Education Level
Customer Services in Delaware, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »