Customer Service Jobs in Dayton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Associate Trainee Part Time

  • Hamilton, NJ (16 miles from Dayton, NJ)
  • 17 hours ago
  • Hamilton, NJ (16 miles from Dayton, NJ)
  • 17 hours ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hamilton Plaza Store - Hamilton, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Customer Service Associate

  • Hamilton, NJ (16 miles from Dayton, NJ)
  • 17 hours ago
  • Hamilton, NJ (16 miles from Dayton, NJ)
  • 17 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Retail Customer Experience Associate, Menlo Park - Full Time

  • Edison, NJ (11 miles from Dayton, NJ)
  • 18 hours ago
  • Edison, NJ (11 miles from Dayton, NJ)
  • 18 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

  • New Egypt, NJ (20 miles from Dayton, NJ)
  • 21 hours ago
  • New Egypt, NJ (20 miles from Dayton, NJ)
  • 21 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative (Bilingual Spanish)

  • Linden, NJ (21 miles from Dayton, NJ)
  • 1 day ago
  • Linden, NJ (21 miles from Dayton, NJ)
  • 1 day ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL SPANISH) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary: The Bilingual...

Customer Service Representative (Bilingual Turkish)

  • Linden, NJ (21 miles from Dayton, NJ)
  • 1 day ago
  • Linden, NJ (21 miles from Dayton, NJ)
  • 1 day ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE ( BILINGUAL IN TURKISH ) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary:...

Customer Service Associate - Temporary

  • Sayreville, NJ (9 miles from Dayton, NJ)
  • 1 day ago
  • Sayreville, NJ (9 miles from Dayton, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pennington, NJ (15 miles from Dayton, NJ)
  • 1 day ago
  • Pennington, NJ (15 miles from Dayton, NJ)
  • 1 day ago

Answering client calls and email inquiries while processing various assignments Multitasking while communicating with clients and branch offices via phone Adhering to strict schedule for phone...

Customer Service Representative

  • Pennington, NJ (15 miles from Dayton, NJ)
  • 1 day ago
  • Pennington, NJ (15 miles from Dayton, NJ)
  • 1 day ago

Service Basic Computer Skills Qualifications Years of experience: 2 years Experience level: Experienced Randstad is a world leader in matching great people with great companies....

Customer Care Representative

  • Woodbridge, NJ (16 miles from Dayton, NJ)
  • 1 day ago
  • Woodbridge, NJ (16 miles from Dayton, NJ)
  • 1 day ago

Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....

Customer Service Representative

  • South Plainfield, NJ (14 miles from Dayton, NJ)
  • 1 day ago
  • South Plainfield, NJ (14 miles from Dayton, NJ)
  • 1 day ago

Responsible for day-to-day Customer Service activities, including ensuring all customer needs, questions and requirements are being met in a complete, accurate and timely manner, and supporting the...

Call Center Representative / Customer Service Agent

  • Trenton, NJ (16 miles from Dayton, NJ)
  • 1 day ago
  • Trenton, NJ (16 miles from Dayton, NJ)
  • 1 day ago

Title: Call Center Representative / Customer Service Agent Location: Trenton, NJ 08619 Pay Rate: $18.76/Hour on W2 without benefits Duration: 5+months Working Hours: 8:30am - 4:30pm (Monday to Friday...

Customer Service Representative

  • Edison, NJ (11 miles from Dayton, NJ)
  • 1 day ago
  • Edison, NJ (11 miles from Dayton, NJ)
  • 1 day ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Customer Service Associate

  • East Brunswick, NJ (6 miles from Dayton, NJ)
  • 2 days ago
  • East Brunswick, NJ (6 miles from Dayton, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • North Plainfield, NJ (17 miles from Dayton, NJ)
  • 2 days ago
  • North Plainfield, NJ (17 miles from Dayton, NJ)
  • 2 days ago

service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs. • Able to stand...

Demographic Data for Dayton, NJ

Moving to Dayton, NJ? Find some basic demographic data about Dayton, NJ below.


Local
National
8,170
303
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Dayton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dayton, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dayton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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