Customer Service Jobs in Cranford, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (8 miles from Cranford, NJ)
- 19 days ago
- Newark, NJ (8 miles from Cranford, NJ)
- 19 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- New York, NY (17 miles from Cranford, NJ)
- 1 hour ago
- New York, NY (17 miles from Cranford, NJ)
- 1 hour ago
Prepare materials for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data...
Customer Care Representative I
- New York, NY (17 miles from Cranford, NJ)
- 2 hours ago
- New York, NY (17 miles from Cranford, NJ)
- 2 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative - Campus Store (Penticton - On-Call)
- New York City, NY (16 miles from Cranford, NJ)
- 2 hours ago
- New York City, NY (16 miles from Cranford, NJ)
- 2 hours ago
Two+ years recent customer service, retail and/or cashier experience required. Skills and Abilities Demonstrates commitment to retail customer service excellence....
Customer Service Representative - Campus Store (Salmon Arm - On-Call)
- New York City, NY (16 miles from Cranford, NJ)
- 2 hours ago
- New York City, NY (16 miles from Cranford, NJ)
- 2 hours ago
Two+ years recent customer service, retail and/or cashier experience required. Skills and Abilities Demonstrates commitment to retail customer service excellence....
Pharmacy Customer Service Associate
- Wyckoff, NJ (24 miles from Cranford, NJ)
- 13 hours ago
- Wyckoff, NJ (24 miles from Cranford, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Passaic, NJ (16 miles from Cranford, NJ)
- 13 hours ago
- Passaic, NJ (16 miles from Cranford, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hoboken, NJ (15 miles from Cranford, NJ)
- 13 hours ago
- Hoboken, NJ (15 miles from Cranford, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Astoria, NY (20 miles from Cranford, NJ)
- 16 hours ago
- Astoria, NY (20 miles from Cranford, NJ)
- 16 hours ago
At least 6 months of customer service experience is preferred. Veterinary hospital experience is preferred, however not required....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- New York, NY (17 miles from Cranford, NJ)
- 22 hours ago
- New York, NY (17 miles from Cranford, NJ)
- 22 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Elizabeth, NJ (6 miles from Cranford, NJ)
- 23 hours ago
- Elizabeth, NJ (6 miles from Cranford, NJ)
- 23 hours ago
Deliver exceptional customer service by efficiently processing orders, monitoring product availability, and resolving customer inquiries and issues with accuracy and promptness....
Retail Customer Service Associate Part Time
- Brooklyn, NY (16 miles from Cranford, NJ)
- 23 hours ago
- Brooklyn, NY (16 miles from Cranford, NJ)
- 23 hours ago
service to members....
Customer Service Representative - FT
- Newark, NJ (8 miles from Cranford, NJ)
- 1 day ago
- Newark, NJ (8 miles from Cranford, NJ)
- 1 day ago
service....
- New York, NY (17 miles from Cranford, NJ)
- 1 day ago
- New York, NY (17 miles from Cranford, NJ)
- 1 day ago
service or retail experience preferred, but not required...
Customer Service Representative - The Mall at Short Hills
- Short Hills, NJ (5 miles from Cranford, NJ)
- 2 days ago
- Short Hills, NJ (5 miles from Cranford, NJ)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Demographic Data for Cranford, NJ
Moving to Cranford, NJ? Find some basic demographic data about Cranford, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cranford, NJ
Highest Education Level
Customer Services in Cranford, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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