Customer Service Jobs in Chester, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Customer Service Associate - Temporary

  • Ledgewood, NJ (6 miles from Chester, NJ)
  • 8 hours ago
  • Ledgewood, NJ (6 miles from Chester, NJ)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Basking Ridge, NJ (9 miles from Chester, NJ)
  • 21 hours ago
  • Basking Ridge, NJ (9 miles from Chester, NJ)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Hillsborough, NJ (19 miles from Chester, NJ)
  • 1 day ago
  • Hillsborough, NJ (19 miles from Chester, NJ)
  • 1 day ago

Location Address: 315 Route 206 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

LP Customer Service Associate II

  • Bridgewater, NJ (13 miles from Chester, NJ)
  • 1 day ago
  • Bridgewater, NJ (13 miles from Chester, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II Bridgewater NJ LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ (13 miles from Chester, NJ)
  • 1 day ago
  • Bridgewater, NJ (13 miles from Chester, NJ)
  • 1 day ago

LP Customer Service Associate II Bridgewater NJ TJX Companies 3.5 ( ) Bridgewater Township, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Dispensary Associate-PT (Wharton)

  • Wharton, NJ (11 miles from Chester, NJ)
  • 1 day ago
  • Wharton, NJ (11 miles from Chester, NJ)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Part Time Customer Service Representative $17 hourly

  • Kinnelon, NJ (21 miles from Chester, NJ)
  • 2 days ago
  • Kinnelon, NJ (21 miles from Chester, NJ)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

HVAC Truck Based Customer Service Representative

  • Edison, NJ (23 miles from Chester, NJ)
  • 2 days ago
  • Edison, NJ (23 miles from Chester, NJ)
  • 2 days ago

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people...

Customer Service Representative

  • East Hanover, NJ (16 miles from Chester, NJ)
  • 2 days ago
  • East Hanover, NJ (16 miles from Chester, NJ)
  • 2 days ago

Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as...

Customer Service Representative

  • Ledgewood, NJ (6 miles from Chester, NJ)
  • 2 days ago
  • Ledgewood, NJ (6 miles from Chester, NJ)
  • 2 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Pharmacy Customer Service Associate

  • Colonia, NJ (23 miles from Chester, NJ)
  • 3 days ago
  • Colonia, NJ (23 miles from Chester, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Associate

  • Phillipsburg, NJ (24 miles from Chester, NJ)
  • 3 days ago
  • Phillipsburg, NJ (24 miles from Chester, NJ)
  • 3 days ago

Uphold customer service standards by following Standard Operating Procedures (SOPs). Escalate issues appropriately and document resolutions as needed....

Retail Customer Service Associate Part Time

  • Edison, NJ (23 miles from Chester, NJ)
  • 4 days ago
  • Edison, NJ (23 miles from Chester, NJ)
  • 4 days ago

service to members....

Client Service Representative, AERA

  • West Caldwell, NJ (21 miles from Chester, NJ)
  • 6 days ago
  • West Caldwell, NJ (21 miles from Chester, NJ)
  • 6 days ago

Client Service Representative / Hospital Assistant Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new...

Customer Service Associate

  • Pine Brook, NJ (18 miles from Chester, NJ)
  • 7 days ago
  • Pine Brook, NJ (18 miles from Chester, NJ)
  • 7 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Demographic Data for Chester, NJ

Moving to Chester, NJ? Find some basic demographic data about Chester, NJ below.


Local
National
8,514
394
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chester, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chester, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chester, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »